Interview with Jeremy Jacobs - 2025 KYSHRM Conference

The Workforce Therapy Files team attended the 2025 Kentucky SHRM Conference, in Louisville. We took the opportunity to interview over 20 professionals who stopped by our booth.

Jason Heflin, CEO of CrowdSouth interviews Jeremy Jacobs, Founder of UnDesked. They discussed critical challenges in workforce development, especially with regard to frontline employees. Jeremy explained that while traditional office workers are equipped with resources like laptops and Microsoft Teams, 80% of the global population in the workforce, or 2.7 billion people, are "undesked" and lack access to a dedicated computer. This gap creates significant problems for organizations related to onboarding, training, daily job assignments, and providing access to necessary resources. UnDesked offers a solution as the only frontline productivity platform, essentially functioning as "Frontline 365" for these deskless workers.

In terms of scalability, while most clients are 50 people or larger, UnDesked serves massive clients like Berry Global, which operates 600 facilities with over 100,000 employees. The platform offers a significant financial value, costing only $5 per employee per month for the first year, which is even cheaper than securing email from Microsoft. Unlike complicated ERP systems that require lengthy implementation, UnDesked is designed for quick adoption, allowing clients to be up and running and communicating with workers within a week.

Jacobs revealed that the worst professional advice he received, often from trusted individuals, was the generalized suggestion to "just go to college and get a good job," advice that would have contradicted his nature as an entrepreneur. Finally, Jeremy provides a question for the next podcast guest, "What specific "puzzle" or non-typical issue keeps them up at night?" He clarifies that the answer should be more interesting than general work stress.

To learn more, visit:

· Website: www.UnDesked.com

Jeremy Jacobs, thanks for stopping by to speak with us!

That's where we'll leave the conversation for today. Before we close the file, we invite you to reach out to us with questions, suggestions or other comments. We'd love to hear from you.

Need Help Supporting Your Company's Recruiting and Staffing Goals?

We're here to help. You can contact us via our individual websites, depending on your specific needs or questions:

· Jamie Swaim, SPHR – www.ParcelKnows.com

· Molley Ricketts – www.IncipioWorks.com

· Jason Heflin – www.CrowdSouth.com

We hope you found this file insightful and helpful. Thank you for listening!