Massage may feel like a modern wellness practice, but therapeutic touch has existed for thousands of years. In this episode, David and Jackie explore the history of bodywork across cultures - from ancient Egyptian carvings and Chinese medical texts to Ayurvedic oil massage, Roman bathhouses, and early European healing traditions.

They discuss how massage became systemised through Swedish gymnastics, how it shaped rehabilitation during wartime and the polio era, and how pioneers like Janet Travell helped shift understanding of pain. Along the way, they reflect on why oils, salves, and hands-on care appear in nearly every healing tradition.

From ancient rituals to modern hospitals, this episode explores how massage has persisted across time - and why healthcare is once again recognising the importance of human touch.

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Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc

No-shows still hurt.

Late cancellations still cost you time, money, and energy.

This week, David revisits one of the most practical episodes we’ve recorded – originally released in October 2023 – on non-attendance, cancellation policies, and charging fees.

If you’re unsure whether you can enforce a fee… you can.
If you’re worried what clients might think… clarity matters more than approval.
If you don’t have a written policy yet… it’s time.

In this episode we cover:

• Why a booking is a contractual commitment

• What Australian Consumer Law says about “frustrated contracts”

• The difference between having a policy and having a procedure

• Prevention strategies that reduce no-shows before they happen

• How to enforce fees consistently and professionally

• When compassion is appropriate – and when to draw a line

Professional boundaries are not harsh. They are clear.

If your cancellation policy has drifted, softened, or never existed… this is your reset.

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Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc

In this episode, David and Jackie walk through a simple, practical way to write your personal plan for the year ahead.

This is not about five-year forecasts or complicated spreadsheets. It is about deciding who you want to be, where you are now, and what you are willing to resource with time, money, and energy.

We cover:

• Choosing identity before outcomes
• Being honest about your current reality
• Making CPE intentional instead of reactive
• Setting personal goals that actually matter to you
• Planning rest and holidays properly
• Turning vague intentions into concrete steps

Whether you are a clinic owner, subcontractor, employee, or still figuring things out, this episode will help you move from drifting to deliberate.

One page. Clear thinking. A year you can be proud of.

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Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc

The start of a new year often comes with pressure to do more, grow faster, and fix everything at once. In this season opener of the Folding Towels Podcast, Jackie and David take a different approach.

We talk about setting the tone for the year ahead, not through rigid goal setting, but through clarity, learning, and intentional decisions that support long-term practice sustainability.

In this episode we cover:

Why early-year planning should focus on direction rather than overload.

Two standout professional development opportunities for therapists working with chronic and persistent pain:

• The Australian Traditional Medicine Society Integrative Pain Science Symposium (21 March, Sydney + livestream);
• The Massage & Myotherapy Australia Conference 2026, focused on multidisciplinary care for chronic pain.

David’s current experiment using ChatGPT as a thinking and planning tool, particularly for building a targeted, sensible marketing plan without burnout.

Jackie’s priorities for 2026, including sustainability, clinical depth, and energy management.

David’s plans for a more focused, intentional year that balances business, learning, and life.

This episode is for massage therapists who want to work well, think clearly, and build a year they can sustain.

Links mentioned in the episode

ATMS Integrative Pain Science Symposium (21 Feb, Sydney + Livestream)

⁠https://atms-integrative-pain-science-symposium-2026.eventsair.site/⁠

Massage & Myotherapy Australia Conference – May 2026 ⁠https://www.massagemyotherapy.com.au/Professionalism-and-Excellence/2026-National-Conference⁠

Elevate with Gael – Mini Courses ⁠https://www.massageandspasuccess.com/store⁠

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Theme Music: Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc

We wrap up the year with a fast, fun look back at our favourite moments, big laughs, unexpected lessons, and the episodes that made 2025 unforgettable.

Join Jackie and David for a light, joyful finale as we celebrate the wins, thank our listeners, and share what’s coming next year.

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Theme Music: Simon Pettersson "The Twelve Days of Christmas Jazzy Version", Licensed use through Audio Hero Inc

December hits. Schedules implode. Clients shuffle like mad. And every therapist asks the same thing: should I just take a break? David and Jackie cut through the chaos with a fast, honest look at Tetris Month, why January goes flaky, and how to protect your sanity. Learn how to plan time off, set boundaries, manage client expectations, and actually return rested rather than wrecked.

We chat about what it really means to pause, breathe, and take a holiday. the seasonal rhythms, the emotional load of December, and how to communicate time off with kindness and clarity.

From creating space to rest to easing gently back into work, this episode offers a gentle reminder that breaks aren’t indulgent. They’re essential.

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Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc

It’s December, the Facebook groups are buzzing, and massage therapists everywhere are asking the same question: Do I have to give my clients gifts?

In this episode, Jackie and David dive straight into the holiday chaos and cut through the pressure, guilt, and mixed messages that show up every year.

They explore why you never owe anyone a present, how to express genuine gratitude without turning Christmas into extra labour, and what actually lands as a meaningful gesture. Expect stories from their clinics, clever low-cost gift ideas, a reminder that referrals are the ultimate compliment, and a few hilarious moments (including a client who 3D-prints surprises best kept off your desk).

This is a lively, practical conversation that helps you finish the year with confidence, boundaries, humour, and a clear sense of what truly matters in your client relationships.

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Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc

It’s that time of year: calendars are turning, and price changes are on the horizon. In this replay (Season 1, Episode 32) of one of our most practical episodes, David and Jackie break down exactly how to raise your massage prices - without guilt, anxiety, or losing clients.

If you’ve ever typed out an apology post or stressed about charging your worth, this episode is for you. Your business needs to grow, and your prices should reflect your experience and value. And YOU probably deserve a pay rise too!

So, if you’ve been waiting for permission, this is it. In this re-released episode, we cover exactly how to raise your prices without upsetting your regulars.

This conversation will help you do it with confidence and grace.👉 Got thoughts on this topic? Let us know on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Facebook⁠⁠ ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠and ⁠⁠on ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Instagram⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

👉 Support the podcast: [⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠buymeacoffee.com/foldingtowelspodcast⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠]

👉 More episodes & resources: [⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠foldingtowelspodcast.com.au⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠]

Theme Music: Simon Pettersson "All Alone" (2020), Licensed use through Audio Hero Inc