In this episode of the Delve podcast, we’re examining what Brazil and the Democratic Republic of Congo (DRC) can teach us about healthcare management.

When COVID-19 hit the world in 2020, it showed us the strain under which emergency departments, long-term care homes, and other vital services were struggling. And the challenges haven’t gone away. In Canada, one in five people doesn’t have a family doctor they see regularly. Emergency wait times can be as high as 22 hours. Less than a third of people who need a specialist see one within a month. And while these numbers cover the situation in Canada, countries around the world face similar challenges.

Sustainable improvements to large, bureaucratic health systems won’t happen overnight. But it’s not impossible. Brazil spent the past 50 years restructuring its health innovation capabilities to address the scourge of Neglected Tropical Diseases affecting its citizens. And in the DRC, going back to management basics helped maximise healthcare spending while improving patient outcomes. When it comes to improving healthcare, these countries show how, at micro and macro levels, we can make changes for the better.

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This episode of the Delve podcast was built on previous conversations with Professors Anicet Fangwa, Samer Faraj, and Paola Perez-Aleman. Listen to their full interviews here:

How simple management practices can save lives, with Anicet Fangwa - https://bit.ly/44nPev6

How social goals can drive innovation policy, with Paola Perez-Aleman - https://bit.ly/Brazil-Innovation

Healthcare innovation requires courage and slack, with Samer Faraj - https://bit.ly/3RHhtgZ

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Email us: delve@mcgill.ca

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ABOUT DELVE

Founded in 2019, Delve is the official thought leadership platform of McGill University’s Desautels Faculty of Management. Under the direction of Professor Saku Mantere, inaugural Editor-in-Chief, Delve features the latest in management thinking that stretches perspectives, sparks new ideas, and brings clarity to decision-makers at all levels and across sectors.

CREDITS

This episode of the podcast was produced, hosted, and edited by Eric Dicaire. Professor Saku Mantere is McGill Delve’s editor-in-chief and produced all the original music.

#Management #Healthcare #Reform #Educational #Podcast #McGillUniversity #HigherEd #Experts #Science

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In 2025, managers face unprecedented economic uncertainty shaped by volatile global leadership, climate change, and rapid technological shifts. Traditional management tools and professional development often fall short in addressing these complex challenges. On this episode of Delve, Professor Henry Mintzberg, renowned management scholar at McGill University's Desautels Faculty of Management, and his PhD student Hanieh Mohammadi discuss the power of self-learning and adaptive identities in helping managers navigate this turbulent landscape.

Mintzberg and Mohammadi explore the critical role of peer learning, where managers exchange ideas and real-world experiences with trusted colleagues, mentors, and professionals across disciplines. These collaborative learning moments help managers stay informed, grounded, and agile amid uncertainty – all of which can help you make smarter decisions.

Tune in to discover how embracing your multiple identities and leveraging peer networks can transform management practice in today’s fast-changing world.

LINKS

More from Prof Mintzberg:

https://bit.ly/43TpeG9 - Striking a New Balance in Management and Society

https://bit.ly/strategy-as-care - Strategy as Care

More from Hanieh Mohammadi:

https://bit.ly/3FSt22z - Navigating Uncertainty: Three Drivers of Managerial Agility

https://bit.ly/40HaR6p - These workers beat organizational gridlock to save innovation. Here’s how.

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delve@mcgill.ca | delve.mcgill.ca

CREDITS

McGill Delve is the official thought leadership platform of the Desautels Faculty of Management at McGill University. Eric Dicaire produced, edited, and hosted this episode. Professor Saku Mantere is Delve’s editor-in-chief and produced all the original music. Learn more at delve.mcgill.ca

#Management #Strategy #Learning #Podcast #ThoughtLeadership #HigherEd #ProfessionalDevelopment

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Who makes a better leader, introverts or extroverts? The answer is neither and both. The key to successful leadership lies in ambiversion, in knowing when to listen like an introvert and when to network like an extrovert. In this Delve podcast episode, Professor Karl Moore and Gabriele Hartshorne-Mehl explain the importance of senior leadership adapting their communication style based on the needs of their employees and environment, and the importance of remaining authentic to oneself in the workplace.

Professor Karl Moore and Gabriele Hartshorne-Mehl co-authored the forthcoming book We’re All Ambiverts Now: Introverts, Ambiverts, and Extroverts in the C-Suite. They interviewed over 750 CEOs to understand their personality types and how that affects their work. With host Eric Dicaire, they share their most surprising findings, talk about the strengths and weaknesses of extroverted and introverted leaders, and explain why good leaders should adopt qualities of both – in other words, become ambiverts.

LINKS

Pre-order Professor Moore and Hartshorne-Mehl’s book: https://www.routledge.com/We-Are-All-Ambiverts-Now-Introverts-Ambiverts-and-Extroverts-in-the-C-Suite/Moore-Hartshorne-Mehl/p/book/9781041009108?srsltid=AfmBOoop5bqttdNWt5xVlkxofhhPy1nG5DGEN2m4Le7hEA8AiEJkivmP

CREDITS

McGill Delve is the official thought leadership platform of the Desautels Faculty of Management at McGill University. Eric Dicaire produced, edited, and hosted this episode. Professor Saku Mantere is Delve’s editor-in-chief and produced all the original music. Learn more at delve.mcgill.ca

STAY IN TOUCH

Email: delve@mcgill.ca

LinkedIn: McGill Delve

YouTube: @McGillDelve

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#Management #Leadership #Communication #Introverted #extroverted #Ambiverted

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Generative AI is a powerful tool with huge potential for your business. But how can you use it effectively?

Professor Shoeb Hosain is a lecturer at the Desautels Faculty of Management at McGill University and the director of the DataSphere Lab. In the Lab, he and his students develop data solutions for businesses that come to them for help. And these days, that often means helping implement AI into their operations.

In this episode of the McGill Delve podcast, Professor Hosain and host Eric Dicaire, McGill Delve’s managing editor, talk about how AI can help your business. They start by discussing the DataSphere Lab and how they help businesses solve problems with data. Then they talk about how those businesses approach AI, what kinds of problems AI can solve, and why you can’t afford not to work AI into your organization.

LINKS

About the DataSphere Lab: Data Sphere Lab | Bensadoun School of Retail Management - McGill University

TODAY’S GUEST

Professor Shoeb Hosain is the director of the DataSphere Lab at the Besadoun School of Retail Management. He has a wealth of industry experience in both the Technology and Financial Services industries, and is helping to craft the Masters of Management in Analytics for the Desautels Faculty of Management, as Program Director of the MMA. His recent tenure at IBM Watson in the US allowed him to architect many AI solutions for Fortune 500 companies across North America and abroad.

Having spent many years with TD Securities and Algorithmics, Shoeb worked in Simulation based Predictive Analytics in the Capital Markets space where he was based in London, UK and consulted with major Sovereign Wealth Funds and private Investment and Insurance institutions in the European and Asian markets.

Shoeb holds a Masters of Business Administration (MBA) from McGill University, and a Bachelors of Commerce (B.COM) from the University of Toronto. He is also an alumnus of the University of Manchester (UK) and the University of Melbourne (Australia).

ABOUT THE HOST

Eric Dicaire is the managing editor for McGill Delve, the thought-leadership publication of the Desautels Faculty of Management. He oversees the production of the Delve podcast, from the generation of content ideas to the final mix of the audio. Eric specializes in making complex information accessible to all audiences – a skill he honed as a journalist, health science communicator, and consultant in marketing and government relations. He holds an MA in Communication from the University of Ottawa and a Graduate Diploma in Journalism from Concordia University.

STAY IN TOUCH

Email: delve@mcgill.ca

LinkedIn: McGill Delve

YouTube: @McGillDelve

Instagram: McGillDelve

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Visit us at delve.mcgill.ca

ABOUT MCGILL DELVE

McGill Delve is the official thought leadership podcast of the Desautels Faculty of Management. It aims to change how we think about management through insightful and challenging thought leadership from experts and special guests at McGill University.

CREDITS

This episode of the podcast was produced, hosted, and edited by Eric Dicaire. Professor Saku Mantere is McGill Delve’s editor-in-chief and produced all the original music.

#AI #Business #Innovation #HigherEd #Development #OngoingLearning

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Rayan Sadri and Ali Rouzbayani are the co-founders of Carez AI, a startup building AI tools to generate high-quality synthetic medical images. On this episode of the McGill Delve podcast, they explain how their technology could support healthcare innovation — and why it’s crucial to prevent "model collapse" in the process.

Sadri and Rouzbayani sit down with managing editor Eric Dicaire to discuss the role synthetic data can play in medical research. They explain how Carez AI’s platform produces realistic images based on real-world medical data, enabling research on rare diseases where real image datasets are limited. They also explore the startup journey, from pitching to investors to validating their model with medical professionals.

By generating images that are feasible, high-fidelity, and scientifically grounded, Carez AI hopes to provide foundational infrastructure for life sciences research. And while their current focus is healthcare, the platform could eventually support research in other fields that depend on biology images.

How can AI-generated data responsibly support critical scientific work? What safeguards are needed to maintain accuracy and integrity? And what motivates two young founders to take on this challenge? Learn more in this forward-looking conversation on Delve.

TODAY’S GUESTS

Rayan Sadri is the CEO and co-founder of Carez AI, a synthetic medical imaging startup. He is a McGill University alumnus with a background in computer science.

Ali Rouzbayani is the CTO and co-founder of Carez AI. He leads the development of the company’s AI model and works closely with clinical experts to ensure output accuracy.

ABOUT THE HOST

Eric Dicaire is the managing editor for McGill Delve, the thought-leadership publication of the Desautels Faculty of Management. He oversees the production of the Delve podcast, from the generation of content ideas to the final mix of the audio. Eric specializes in making complex information accessible to all audiences – a skill he honed as a journalist, health science communicator, and consultant in marketing and government relations. He holds an MA in Communication from the University of Ottawa and a Graduate Diploma in Journalism from Concordia University.

STAY IN TOUCH

Email: delve@mcgill.ca

LinkedIn: McGill Delve

YouTube: @McGillDelve

Instagram: McGillDelve

Facebook: DelveMcGill

Visit us at delve.mcgill.ca

ABOUT MCGILL DELVE

McGill Delve is the official thought-leadership platform of the Desautels Faculty of Management at McGill University. Through articles, podcasts, and interviews, Delve shares actionable research and expertise from world-class faculty and researchers to help leaders navigate complex management challenges.

CREDITS

This episode of the podcast was produced, hosted, and edited by Eric Dicaire.

Professor Saku Mantere is McGill Delve’s editor-in-chief and produced all the original music.

Hosted on Acast. See acast.com/privacy for more information.

Subscribe to our newsletter at delve.mcgill.ca!

Statistics Canada cites financial challenges as the leading cause of homelessness in Canada. Other factors, like health issues and domestic abuse, can also affect a person’s housing situation. But more than that, for Professor Jayne Malenfant and Hannah Brais, homelessness is a symptom of a flawed social and political system.

Malenfant is an assistant professor of Education at McGill University. Brais is a PhD candidate and research coordinator at the Old Brewery Mission – Montreal’s largest organisation serving people without homes. In a paper, Malenfant and Brais explored an unconventional approach to addressing the housing crisis: anarchism. Today on the McGill Delve podcast, they join our editor-in-chief Saku Mantere to talk about it.

Our conversation begins with an overview of what anarchism is and isn’t. Saku, Jayne, and Hannah then unpack the history of anarchism as a tool for social justice and reform. Then they explore how anarchism can help us reimagine how we manage social institutions, such as housing and education.

TODAY’S GUESTS

Professor Jayne Malenfant (they/them) is from Kapuskasing, Ontario, but has been in Tio'tiá:ke/Montreal since 2016. Their areas of interest are community-led research, educational and housing justice, and anarchist/social justice education. Their current research focuses on the educational experiences of young people and adults navigating homelessness, the engagement of people with lived and living experience of housing precarity in advocacy and research, and the experiences of Two-Spirit, trans, and non-binary communities navigating housing precarity and institutional inaccess.

Hannah Brais (she/her) is a PhD candidate in geography at McGill University and a research coordinator at the Old Brewery Mission – Montreal’s largest organization serving unhoused people. Within this position, she participates in several academic-community partnerships and oversees multiple research projects focused on developing an evidence base for better homeless programming.

ABOUT THE HOST

Saku Mantere (he/him) is McGill Delve’s editor-in-chief and a Professor of Strategy and Organization at the Desautels Faculty of Management at McGill University. His research focuses on strategic organizations; on questions such as what it is that makes organizations strategic and how strategic management affects organizations. He is particularly interested in strategic change, middle management agency and strategy discourse, as well as in methodological issues in management studies, such as the practice of qualitative research and reasoning in theorizing about organizations.

LINKS

“An Anarchist Approach to Addressing Housing Precarity: Implementing Anarchist Strategies to Program Efforts for Housing Justice” by Jayne Malenfant and Hannah Brais - https://doi.org/10.1080/14036096.2023.2282654

STAY IN TOUCH

Email: delve@mcgill.ca

LinkedIn: McGill Delve

YouTube: @McGillDelve

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Facebook: DelveMcGill

Visit us at delve.mcgill.ca

CREDITS

Host: Saku Mantere

Producer: Eric Dicaire

Managing Editor: Eric Dicaire

Editor-in-Chief: Saku Mantere

Music: Saku Mantere

Hosted on Acast. See acast.com/privacy for more information.

Subscribe to our newsletter at delve.mcgill.ca!

In Canada, one in five people doesn’t have a family doctor they see regularly. Emergency wait times can be as high as 22 hours. An ageing population threatens to strain an already burdened healthcare system. And while these numbers cover the situation in Canada, countries around the world face similar challenges. How did we get here? And what can be done about it? Samer Faraj, a professor at the Desautels Faculty of Management and an expert on healthcare reform. He gives his thoughts on the latest episode of the McGill Delve podcast.

Professor Samer Faraj sits down with McGill Delve’s managing editor Eric Dicaire. They begin with an overview of the major healthcare challenges that have emerged over the past 10 years. Then they discuss whether healthcare institutions are capable of meeting these challenges and why they often struggle to adapt. Eric and Samer conclude the podcast by discussing potential healthcare solutions through technology like AI or telemedicine.

TODAY’S GUEST

Samer Faraj holds the Canada Research Chair in Technology, Innovation & Organizing at the Desautels Faculty of Management at McGill University. He is head of the research group on Complex Collaboration and was the former Director of the Faculty’s PhD program. Previously, he was an Associate Professor at the University of Maryland, College Park. His current research focuses on complex collaboration in settings as diverse as health care organizations, knowledge teams, and online communities. He is also interested in how emergent social technologies are transforming organizations and allowing new forms of coordination and organizing to emerge. He has published over 130 journal articles, refereed proceedings, and book chapters in outlets such as: Academy of Management Journal, Management Science, Organization Science, MIS Quarterly, Information Systems Research, Journal of Applied Psychology, Business Horizon, OMICS, and Annals of Emergency Medicine. He has served as Senior Editor at both Organization Science and Information Systems Research. He currently serves on the editorial boards of Organization Science and Information and Organization.

ABOUT THE HOST

Eric Dicaire is the managing editor for McGill Delve, the thought-leadership publication of the Desautels Faculty of Management. He oversees the production of the Delve podcast, from the generation of content ideas to the final mix of the audio. Eric specializes in making complex information accessible to all audiences – a skill he honed as a journalist, health science communicator, and consultant in marketing and government relations. He holds an MA in Communication from the University of Ottawa and a Graduate Diploma in Journalism from Concordia University.

STAY IN TOUCH

Email: delve@mcgill.ca

LinkedIn: McGill Delve

YouTube: @McGillDelve

Instagram: McGillDelve

Facebook: DelveMcGill

Visit us at delve.mcgill.ca

CREDITS

This episode of the podcast was produced, hosted, and edited by Eric Dicaire. Professor Saku Mantere is McGill Delve’s editor-in-chief and produced all the original music.

Hosted on Acast. See acast.com/privacy for more information.

Creativity is a joyous rage

Once upon a time, creativity was your superpower. Your ambition to succeed was unmatched and your creative drive was your guiding light. But now, after years of navigating deadlines, expectations, and maybe even a few hard-won successes, you find yourself wondering: Where did that creative spark go?

When creativity feels distant—lost to routine, burnout, or the sheer weight of responsibilities and expectations—how do you find your way back to it? For Ann-Marie MacDonald, acclaimed novelist, actor, and playwright, the secret lies in curiosity.

In this episode of the Delve podcast, host and managing editor Eric Dicaire sits down Ann-Marie MacDonald to talk creativity. Ann-Marie shares her take on the creative act, and how it changed from youthful rage and zealousness to a skilled craft. She also shares how she approaches her work and incorporates curiosity into everything she does. Ann-Marie and Eric then apply her insights to entrepreneurial and managerial contexts, so that you too can bring more creativity into your life.

Ann-Marie MacDonald is a renowned novelist, playwright, and actor, known for such works as Fayne (2022), The Way the Crow Flies (2003), and Fall on Your Knees (1996). She has also performed in several plays and films, and has written a few of her own. She was also the Richler Artist in Residence at the McGill University English Department in 2024. Learn more at https://annmariemacdonald.com/

RELATED CONTENT

The six pillars of creativity, with Saku Mantere

What modern art tells us about creativity, with Mitali Banerjee

STAY IN TOUCH

Email: delve@mcgill.ca

YouTube: @McGillDelve

Instagram: McGillDelve

Facebook: DelveMcGill

LinkedIn: McGillDelve

Visit us at Delve.mcgill.ca

McGill Delve is the official thought leadership platform of the Desautels Faculty of Management at McGill University. Eric Dicaire is Delve’s managing editor and hosted this episode. Professor Saku Mantere is Delve’s editor-in-chief and produced all the original music in this episode.

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