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In Canada, one in five people doesn’t have a family doctor they see regularly. Emergency wait times can be as high as 22 hours. An ageing population threatens to strain an already burdened healthcare system. And while these numbers cover the situation in Canada, countries around the world face similar challenges. How did we get here? And what can be done about it? Samer Faraj, a professor at the Desautels Faculty of Management and an expert on healthcare reform. He gives his thoughts on the latest episode of the McGill Delve podcast.

Professor Samer Faraj sits down with McGill Delve’s managing editor Eric Dicaire. They begin with an overview of the major healthcare challenges that have emerged over the past 10 years. Then they discuss whether healthcare institutions are capable of meeting these challenges and why they often struggle to adapt. Eric and Samer conclude the podcast by discussing potential healthcare solutions through technology like AI or telemedicine.

TODAY’S GUEST

Samer Faraj holds the Canada Research Chair in Technology, Innovation & Organizing at the Desautels Faculty of Management at McGill University. He is head of the research group on Complex Collaboration and was the former Director of the Faculty’s PhD program. Previously, he was an Associate Professor at the University of Maryland, College Park. His current research focuses on complex collaboration in settings as diverse as health care organizations, knowledge teams, and online communities. He is also interested in how emergent social technologies are transforming organizations and allowing new forms of coordination and organizing to emerge. He has published over 130 journal articles, refereed proceedings, and book chapters in outlets such as: Academy of Management Journal, Management Science, Organization Science, MIS Quarterly, Information Systems Research, Journal of Applied Psychology, Business Horizon, OMICS, and Annals of Emergency Medicine. He has served as Senior Editor at both Organization Science and Information Systems Research. He currently serves on the editorial boards of Organization Science and Information and Organization.

ABOUT THE HOST

Eric Dicaire is the managing editor for McGill Delve, the thought-leadership publication of the Desautels Faculty of Management. He oversees the production of the Delve podcast, from the generation of content ideas to the final mix of the audio. Eric specializes in making complex information accessible to all audiences – a skill he honed as a journalist, health science communicator, and consultant in marketing and government relations. He holds an MA in Communication from the University of Ottawa and a Graduate Diploma in Journalism from Concordia University.

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CREDITS

This episode of the podcast was produced, hosted, and edited by Eric Dicaire. Professor Saku Mantere is McGill Delve’s editor-in-chief and produced all the original music.

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