Subscribe to the Delve newsletter for weekly management insights from McGill University.

These days, even grocery chains are data companies, as much as they are food retailers. But in the push towards data-driven decision making, how do we know we’re actually using our data correctly?

This week, we’re talking to Najib Mozahem. He’s an assistant professor of information systems at McGill University and a data scientist at Air Canada. He gives us the rundown on how data can be misleading and what you can do to pull the best information possible.

Eric Dicaire, Delve’s managing editor, hosts this episode.

// MORE FROM DELVE

A little financial data is a dangerous thing

Price tells a story about your product

How managers can restore faith in humanity

// STAY IN TOUCH

LinkedIn (https://bit.ly/3TiUFVw)

Instagram (https://bit.ly/3ZXbxVz)

Facebook (https://bit.ly/3ZrNsWR)

Email (delve@mcgill.ca)

Website (delve.mcgill.ca)

// CREDITS

This episode of the podcast was produced, hosted, and edited by Eric Dicaire. Professor Saku Mantere is McGill Delve’s editor-in-chief and produced all the original music.

#Management #Data #Analytics #ThoughtLeadership #Podcast

Hosted on Acast. See acast.com/privacy for more information.

Follow us on LinkedIn at @McGillDelve!

How can supply chains react to a chaotic world? When traditional supply chain models fail, what’s left for us to try? Can we trust AI to help navigate the uncertainty?

Chris Tang, professor emeritus in supply chain management at UCLA, believes AI can make supply chains both lean and resilient. Mehmet Gumus, Professor of Operations Management at McGill University, asks him how.

Indeed, global disruptions have exposed weaknesses in traditional supply chain models. Lean networks are too vulnerable to disruptions. Redundant ones are more resilient, but can no longer keep up with the pace and scale of change. So where do we go from here?

They begin their conversation with an overview of the current challenges facing supply chains and the limits of lean and resilient models. Then they explore how AI might help navigate this uncertainty. And finally, they discuss the role of human decision-makers in supply chains orchestrated through AI.

Professor Mehmet Gumus hosts this episode.

// RELATED CONTENT

Supply chain food waste is a ‘people’ problem

The humanitarian side of ops management

Creating a green economy is not plug-and-play

// STAY IN TOUCH

LinkedIn (https://bit.ly/3TiUFVw)

Instagram (https://bit.ly/3ZXbxVz)

Facebook (https://bit.ly/3ZrNsWR)

Email (delve@mcgill.ca)

Website (delve.mcgill.ca)

// ABOUT

Delve is the official thought leadership platform of the Desautels Faculty of Management at McGill University. Eric Dicaire is Delve’s managing editor. Professor Saku Mantere is Delve’s editor-in-chief. This episode was produced and edited by Eric Dicaire, and hosted by Mehmet Gumus.

// CHAPTERS

00:00 – Lean vs. Resilient Supply Chains

03:06 – Balancing Customer Needs with Back-End Operations

05:36 – How AI and Hyper-Digitization Are Transforming Supply Chain

09:00 – What Should SMEs Do to Catch the AI Wave?

11:05 – Will AI Replace Supply Chain Jobs?

18:45 – How Should We Teach Supply Chain in the Age of AI?

Hosted on Acast. See acast.com/privacy for more information.

Follow Delve on LinkedIn! @McGillDelve

The last time you saw a doctor, did you feel cared for? Or did you feel depleted?

Your answer is about more than customer service satisfaction. It can actually have important impacts on your health.

This week, Dr Anoop Kumar joins Professor Saku Mantere on the McGill Delve podcast. Dr Kumar is an emergency physician, and he highlights an important blind spot in healthcare. Physicians often neglect to see patients as whole, emotionally complex people – and leave them feeling uncared for as a result. And more than that, in failing to see wholeness, they close the door on treatments that can promote healing far beyond the doctor’s office.

In this conversation, Dr Kumar and Professor Mantere talk about what it means to treat the whole patient, why it’s so rare in healthcare, and why we should re-orient healthcare towards wholeness.

// RELATED CONTENT

Healthcare innovation requires courage and slack

Lessons in healthcare management from emerging economies

Medical records without borders

// STAY IN TOUCH

LinkedIn (https://bit.ly/3TiUFVw)

Instagram (https://bit.ly/3ZXbxVz)

Facebook (https://bit.ly/3ZrNsWR)

Email (delve@mcgill.ca)

Website (delve.mcgill.ca)

// ABOUT

Delve is the official thought leadership platform of the Desautels Faculty of Management at McGill University. Eric Dicaire is Delve’s managing editor. Professor Saku Mantere is Delve’s editor-in-chief and hosted this episode.

Hosted on Acast. See acast.com/privacy for more information.