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Creating Disney Magic

Creating Disney Magic

De: Lee Cockerell
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Lee Cockerell, former Executive Vice President of Operations for Walt Disney World, shares his wisdom and experience from his time with Disney, Marriott, and Hilton. Lee joins show host Jody Maberry to discuss how you can apply lessons in leadership, management, and customer service to create magic in your organization.2025 Lee Cockerell Economía Exito Profesional Gestión Gestión y Liderazgo
Episodios
  • Leaders Do Their Homework
    Sep 29 2026

    "You'll never know what your team knows unless you ask them."

    Episode Chapters

    [01:06] What It Means to Do Your Homework

    [02:50] Relying on Your Team's Expertise

    [05:04] Asking Why Before Making a Decision

    [07:38] Hiring and Developing the Right Experts

    [09:16] Having the Confidence to Say "I Don't Know"

    Leaders are expected to make decisions, but that doesn't mean they should make them alone. Lee Cockerell, retired Executive Vice President of Walt Disney World, has a conversation on what it means for a leader to do their homework before deciding what comes next. Lee shares how he relied on experts throughout his career, including the team around him at Walt Disney World, to understand areas where they knew more than he did. The conversation covers asking better questions, seeking different perspectives, knowing which decisions require extra care, and having the confidence to admit when you don't know the answer.

    Good leadership isn't about proving you know everything. It's about using the people and resources around you to make the best decision possible.

    Read my blog for more from this episode.

    Resources

    CockerellStore.com

    The Cockerell Academy

    About Lee Cockerell

    Mainstreet Leader

    Jody Maberry

    Travel Guidance

    Magical Vacation Planners are my preferred travel advisors. Reach out to have them help plan your next vacation. You can reach them at 407-442-2694.

    Más Menos
    14 m
  • Be Candid and Save Time
    Sep 22 2026

    "When you give people straightforward feedback, you're preparing them for the future."

    Episode Chapters

    [00:00:43] What Leaders Are Asking Lee

    [00:04:00] Why Being Candid Saves Time

    [00:06:36] The Cost of Avoiding Difficult Conversations

    [00:07:33] What Truth With Empathy Looks Like

    [00:10:37] Building a Culture of Candor at Work

    Difficult conversations are rarely comfortable, but avoiding them can create even more problems. Lee Cockerell, retired Executive Vice President of Walt Disney World, discusses why being candid and getting to the point can save time, reduce confusion, and help people improve.

    Lee explains why straightforward feedback should be delivered with empathy rather than anger or intimidation. He shares how this approach applies to parenting and the workplace, where employees need clear expectations and the confidence to speak openly.

    Leaders can make honesty and respectful communication part of their team's everyday culture. When people know where they stand and trust that feedback is intended to help them succeed, difficult conversations become opportunities for growth rather than problems to avoid.

    Read the blog for more from this episode.

    Resources

    CockerellStore.com

    The Cockerell Academy

    About Lee Cockerell

    Mainstreet Leader

    Jody Maberry

    Travel Guidance

    Magical Vacation Planners are my preferred travel advisors. Reach out to have them help plan your next vacation. You can reach them at 407-442-2694.

    Más Menos
    15 m
  • Become a Better Leader
    Sep 15 2026

    "Are people getting better because they work with you?"

    Episode Chapters

    [00:56] What Lee Once Believed About Leadership

    [03:32] Learning Through Experience and Self-Awareness

    [05:34] Developing Management and Leadership Together

    [08:26] The Experiences That Changed Lee's Leadership

    [11:13] How to Become a Better Leader

    Being a strong manager does not automatically make someone a strong leader. Lee Cockerell, retired Executive Vice President of Walt Disney World, and Jody Maberry explore the difference between getting things done and leading people well. Lee reflects on the years when his drive for results helped his career but also damaged relationships. He shares how better time management, delegation, self-awareness, and respect changed the way he worked with people. They also discuss why leaders need people around them who are comfortable telling them the truth and the question every leader should consider: Are people getting better because they work with you?

    Read the blog for more from this episode.

    Resources

    CockerellStore.com

    The Cockerell Academy

    About Lee Cockerell

    Mainstreet Leader

    Jody Maberry

    Travel Guidance

    Magical Vacation Planners are my preferred travel advisors. Reach out to have them help plan your next vacation. You can reach them at 407-442-2694.

    Más Menos
    13 m
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