Wal-Mart: Bad Management as Unethical

Beneath the gloss of Walmart's corporate social responsibility program lies the reality of how the stores are actually managed on a daily basis. This booklet asks whether corporate social responsibility can make up for bad customer treatment and faulty management.

Do corporate-level programs geared to societal problems compensate in terms of the company's reputational capital and to the customers? The booklet also looks at whether managers and other employees of a large retail company can be so incompetent that the incompetence itself, apart from any related "attitude," is unethical, given societal expectations as to how businesses are normally operated and customers treated.

©2017 Skip Worden (P)2017 Skip Worden