adbl_ms_membershipImage_includedwith_altText_B076FLV3HT
adbl_ms_membershipImage_includedwith_altText_B076FLV3HT

1 audiobook of your choice.
Stream or download thousands of included titles.
$14.95 a month after 30 day trial. Cancel anytime.
Buy for $14.95

Buy for $14.95

Pay using card ending in
By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Taxes where applicable.

Publisher's Summary

Experience is the key differentiator in today's marketplace, and this proven framework will help you set yourself apart from your competition. This is not just concept and strategy, but HOW to build a service culture within your organization. 

Tony has spent decades doing just that - building teams, delighting guests, and growing sales - and he wants to share the fundamental elements that made him successful. Whether you are building a business, growing a company, or leading an organization, this blend of strategy and tactics will set you apart as a leader and service star.

“In today’s competitive economy, you need a plan to engage and retain your customers. Tony’s principles are impactful anywhere you serve guests - I’ve been using them for years and seen amazing sales growth. You need to read this book - it’s an investment in success.” (Mario Toussaint, chief experience officer, healthcare)

“Tony Johnson is a brilliant speaker and customer-service guru! The tools he has to set benchmarks for every day customer service helped me establish a successful action plan for my customers.” (Shaun Slade, owner, Lakeland Aircraft)

"Working in healthcare requires a sincere focus on the patients in addition to providing high quality medical care. Tony’s message can benefit every business (including the competitive and heavily scrutinized medical profession) and his book reminds us that the customers matter the most. I would recommend his book to anyone operating in any competitive profession that has in-depth interactions with customers.” (Angela Pannuti, healthcare provider)

©2019 Tony Johnson (P)2020 Tony Johnson

What listeners say about Together We Serve

Average Customer Ratings
Overall
  • 5 out of 5 stars
  • 5 Stars
    1
  • 4 Stars
    0
  • 3 Stars
    0
  • 2 Stars
    0
  • 1 Stars
    0
Performance
  • 5 out of 5 stars
  • 5 Stars
    1
  • 4 Stars
    0
  • 3 Stars
    0
  • 2 Stars
    0
  • 1 Stars
    0
Story
  • 5 out of 5 stars
  • 5 Stars
    1
  • 4 Stars
    0
  • 3 Stars
    0
  • 2 Stars
    0
  • 1 Stars
    0

Reviews - Please select the tabs below to change the source of reviews.