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High performance has always required shrewd strategy and superb execution. But Rich Karlgaard - Forbes publisher, entrepreneur, investor, and board director - takes a surprising turn and argues that there is now a third element that's required for competitive advantage - your company's values. Karlgaard examined a variety of enduring companies and found that they have one thing in common; all have leveraged their deepest values alongside strategy and execution, allowing them to fuel growth as well as weather hard times.

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"Years ago, I wrote about a retail store in the Palo Alto environs—a good one, which had a box of two-cent candies at the checkout. I subsequently remember that 'little' parting gesture of the two-cent candy as a symbol of all that is Excellent at that store. Dozens of people who have attended seminars of mine have come up to remind me, sometimes 15 or 20 years later, of “the two-cent candy story,” and to tell me how it had a sizable impact on how they did business."

  • 1 out of 5 stars

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Thriving on Chaos is the national best seller that offers prescriptions for an economic world turned upside down.

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  • The Heart and Soul of Excellence

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    4 out of 5 stars 72
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The coauthor of In Search of Excellence offers practical insights on business, management, leadership, and success. This audio program covers listening to customers, noting symbols, circulating, motivating others, and striving for top-notch quality and service.

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Measure What Matters audiobook cover art

  • Measure What Matters

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  • Re-imagine!

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Publisher's Summary

Thirty-five years after his iconic In Search of Excellence, best-selling author and management guru Tom Peters is back with his most urgent message yet.

For decades, he has been preaching the gospel of putting people first, and in today's rapidly changing business environment, this message is more important than ever. Gallup numbers show that fewer than one-third of employees feel engaged with their work, and one study suggests that fully half of American jobs are at risk due to technology. But Peters has a solution: a sustained commitment to excellence combined with a commitment to people. These are, he argues, the only tools for coping with and thriving amidst the tsunami of change facing business today.

In The Excellence Dividend, Peters shows that nothing beats a high-quality product or service, designed and delivered by people who are as dedicated to each other as they are to their shared goal. With his unparalleled expertise and inimitable charisma, Peters offers brilliantly simple, actionable guidelines for success that any business leader can immediately implement, punctuated by incisive quotes from some of today's leading lights in business. The Excellence Dividend is an important new book from one of today's leading visionaries in business.
©2018 Tom Peters (P)2018 Random House Audio

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Audible.com Reviews
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  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

Must read

Right up there with In Search of Excellence and Good to Great. The fact that Mr. Peters narrated himself was a bonus.

1 of 1 people found this review helpful

  • Overall
    2 out of 5 stars
  • Performance
    2 out of 5 stars
  • Story
    2 out of 5 stars

Might be a better read than a listen

The way this book is structured does not lend itself well to an Audible book. I was very disappointed with the way the content was presented. The author seemed to be reading from a set of cryptic notes or a bullet list for most of the book. I had high expectations, but the constant verbalizing of the chapter dividers - 1.1.22, 4.3.6 made if hard to follow a thought flow.

2 of 3 people found this review helpful

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars

A must read for management

This book is a must read for anyone in business or management. Tom Peters packs this book full of advice, examples, and inspiration. He is one of my favorite authors. This book ranks high on my must read list.