The Big Store

Inside the Crisis and Revolution at Sears

By: Donald Katz

Narrated by: Brian Sutherland, Donald Katz - introduction

In 1972, Sears, Roebuck, and Co. was America's greatest store, accounting for over 1 percent of the gross national product. Suddenly, profits plummeted and the stock price collapsed. Sears was at civil war and in need of a new leader. In 1978, Edward R. Telling became the Sears chairman, and by 1984 Sears was back on top, bigger than ever. Telling turned things around so dramatically it seemed like a miracle. But the resurrection of Sears as a great American merchant was no miracle, but the result of the power, vision, and will of strong leadership.

Award-winning author Donald Katz, who received unprecedented and unrestricted access to Sears's records, meetings, and executives, delivers a spellbinding account that gives you a front-row seat to a corporate revolution. Katz is the founder and CEO of Audible, the leading provider of spoken audio information and entertainment.

This edition includes an updated introduction written and narrated by the author.

©1987 Donald R. Katz (P)2018 Audible, Inc.

Fascinating!!!

My dad worked at Sears and that was always our go to store, and when Audible gave us this book I thought i might like it. I finally got to it and I found it fascinating. I didn't really get into all the executives but the story of how the store came about, and how they built it up and all its growing pains, it was a very very good listen and I learned alot about the giant Sears!!

it was a fine book, but not super interesting 🤷🏻

most likely could have been said in about half the time. I would recommend it to anyone interested in the history of retail.

very insightful story

is a very insightful Story,I knew Sears pretty much for Craftsman tools and brick-and-mortar store that it is, had no idea how Sears came about and the leadership that it's been thru and the the family environment of its employees to its corporate dealings and merges with other companies, I think it would be a great idea since it's been 20 years since the story to add everything that's happened to Sears since then if possible. Like a second part of the story. especially with the recent turn of events that Sears has gone through and is currently going on.

Who knew I would love this book?

I never knew I wanted to read a book about Sears and corporate America, but I sure loved the hell out of this book.
Brilliant voice actor.

Incredibly Interesting

A fascinating look into a critical time of transition at Sears. For those interested in the rise and fall of big corporation, this book provides an in depth narrative of rebirth before an ultimate demise more than 30 years later. Aside from the the information, the book is very well written and a compelling story.