The 5 Essential People Skills

How to Assert Yourself, Listen to Others, and Resolve Conflicts
Narrated by: Dale Carnegie
Length: 5 hrs and 4 mins
4.6 out of 5 stars (99 ratings)

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Publisher's Summary

Are You as Assertive as You Need to Be in Today's Business Environment?

Have you ever walked away from a conversation full of doubts and insecurities? Do you feel as if you've lost a little ground after every staff meeting?

Most of us are either too passive or too aggressive in our business lives, and we end up never getting the support, recognition, or respect that we so desire. But this solution-packed program is about to change all that.

Seventy years ago, when the legendary Dale Carnegie taught millions of people how to win friends and influence people, he inspired an interpersonal revolution. In The 5 Essential People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts, his legacy continues into the 21st century.

The business leaders and trainers from Dale Carnegie Training® have discovered that applying appropriate assertiveness to all your interactions is the most effective approach to creating a successful and prosperous career. Once you know and can readily employ these powerful skills, you will be well on your way to new levels of professional and personal achievement.

Whatever you've been wishing for - more respect from your peers and supervisors, more money in your paycheck, better performance from your team - you will see nothing short of a transformation once you put these five essential skills to work for you.

©2004 Dale Carnegie Training (P)2004 Nightingale-Conant

What listeners say about The 5 Essential People Skills

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Assertive - Yet Not Aggressive, as a WOMAN

Any additional comments?

I almost didn't get this book because of some of the negative reviews. As I have read, listened to and enjoyed How to Win Friends and Influence People several times since a teenager - I figured this book wouldn't seem to offer any additional value.

THAT IS PLAINLY NOT TRUE! - at least not for me.

I have honestly never, ever heard such a CLEAR and pragmatic discussion on the question of effective assertiveness. Perhaps that is because of where I'm currently in my life, and what I've learned this far. I was 'ready' for it.

Effective assertiveness - is MY main issue, and I think that's a more common issue for women than we might think.

I believe in the responsibility of speaking up, especially when I'm speaking up on someone else's behalf, or simply for what's been agreed upon, what has been promised and so on. I think I'm being constructively ASSERTIVE, yet I'm probably often coming off as AGGRESSIVE.

And then I realize that that's how I come across - so I apologize, and back off.

This book taught me I can stick to my assertiveness, the WHAT, and simply 're-designing' the HOW. I have a very hard time being 'fake'; that is saying stuff I don't mean, so these tips are very pragmatic and useful, in staying assertiveness, yet in a way that make people perceive it as assertiveness, and not aggressiveness.

We, as humans, have stricter rules for how women can behave, especially when it comes to assertiveness. The balance is more narrow. We are easily judged as aggressive, 'bitch' when behaving in a way that would not just be accepted from a man, but even admired.

No point in complaining about that.

Simply learn to play by the rules, so you truly can contribute with everything you can, and enjoy the freedom to speak your mind in order to be a valuable contributor. Keep up your listening skills, admit mistakes, be flexible - AND learn to be ASSERTIVE in an EFFECTIVE way - and there is no limit.

This book is HIGHLY ENLIGHTENING!

23 people found this helpful

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The way to become a better person!

The book shows you the means to become a better version of yourself. I enjoyed every chapter. The narrator is pleasent to listen to. The stories are current and captivating. I've already used some suggestions from the book and the improvements are immediate. Thank you for making this book available!

2 people found this helpful

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Classic on Essentials For Successful Human Relationship

Loved it! No mind games, no tricks or manipulation, it’s all laid out in a simple one on one respect and understanding. Classic simple rules to use in empowering ourselves while at the same time respecting and empowering others.

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Simple technique carried out too much

If you want the “modern” day version of this book I recommend Nonviolent Communication. It’s a like more concise and the 3 step principle is almost identical. The stories are also better. This book was way too drawn out and the audio version read like a 1930s infomercial that kept going on and on. You can sum this book up pretty easily but going through the book was much too tedious for me.

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liked it

liked it. well structured. some info was a repition from previous publications. narration was a bit monotonous.

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Just buy how to win friends

If you read how to win friends... from dale Carnegie your are more than fine.

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Essential

essential for all business minded people from sales to CEOs. it is important to know different personality types and how to work successfully with them this manual goes to that level.

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Great Book Great Insights

This is one of the best books on people skills I have come across. Straight to the point with practical examples

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Brilliantly scripted and focused!

This is an Excellent tool for development of critical communication and people skills for every facet of life.

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definite for everyone!!

for everybody, not just career holders! I'm A homemaker and can use these skills in my home!

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  • Juan Fandino
  • 10-11-16

More of the same

Even though it is easy to listen to, it is just a slight variation of "How to win friends and influence people".
Would not recomend spending time on this book, only on the other one mentioned if you hadn't read it yet.

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  • redwasp
  • 12-10-19

Love the Dale Carnegie Series

Another amazing resource with invaluable advice that can be used in as well as out of the workplace. The only flaw I saw with this piece of work was that it did not cover dealing with pathological personalities such as narcissists and psychopaths. Although they only compose a very small percentage of the general population, experts in the field assert that they are over-represented in the higher tiers of society, such as leadership and upper management roles. So it would stand to reason that this book should address the subject of managing inevitable conflict with this subset of the population, given the magnitude of the damage they can potentially cause to lives, careers and businesses. Having said that, the information was relevant and useful. A very informative and enjoyable read/listen.

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  • Andrew
  • 08-10-16

Not bad

Hard to listen to occasionally. Content was good but the speed and vocabulary was too fast /detailed at times