The 15 Fundamental Laws of De-escalation

How To Put Out Fires, Not Start Them

By: Brendan King

Narrated by: Virtual Voice

Author, Subject Matter Expert, and CEO, Brendan King shares his most profound lessons from working with the most violent and aggressive persons in mental health, criminal justice, law enforcement, and military combat overseas. The reader learns just how important establishing a grasp on the fundamental laws of de-escalation are prior to gaining real competency with often taught de-escalation techniques. Now with his second book, and over 15 years teaching all over the globe, leading one of the most highly regarded Crisis Prevention and Intervention training companies in the industry, anyone seeking to enhance their ability to resolve conflict and crisis situations must read this book.

Not what I expected

There is zero valid good information about de-escalation in this book. Extremely vague information that could be easily found free on the Internet.