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Publisher's Summary

The only user-friendly beginner’s guide to Six Sigma

Six Sigma is the most common - and perhaps least understood - methodology for streamlining processes in manufacturing, service delivery, management, and almost any other business activity. For business leaders seeking increased efficiency and customer service, Six Sigma is the key.

Written specifically for Six Sigma beginners - whether they’re small business owners who want to implement Six Sigma or professionals and students who need to get up to speed fast - Six Sigma for Dummies is the most straightforward, non-intimidating guide on the market. Hundreds of thousands of professionals work in Six Sigma companies such as GE, Sony, Toshiba, Microsoft, and Nokia but have a hard time fully understanding the methodology. This simple, friendly guide makes Six Sigma make sense.

Intended to help listeners implement Six Sigma in their small and medium-size businesses to improve quality and reduce costs, this no-nonsense guide explains:

  • What Six Sigma is
  • What Six Sigma’s goals and objectives are
  • The benefits of Six Sigma in both large and small businesses
  • How the belt system works
  • The DMAIC approach
  • How to implement Six Sigma
  • How to use Six Sigma tools
  • How Six Sigma’s approach aims for zero defects
©2012 Bruce Williams, Neil DeCarlo (P)2019 HarperAudio

What listeners say about Six Sigma for Dummies

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Decent Foundation Knowledge

This book is great for basic foundation knowledge. Unfortunately, this particular audio version of the book skips important concepts, and entire chapters, of the written version. Don't count on the audio book to teach you the statistical components that are required in Six Sigma. The audio version simply glazes over these concepts and assures the reader that they'll be able to figure it out in Minitab or any other credible piece of software.

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overview

great overview. good place to start knowing and understanding this ideal. short, simple and to the point.

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Short, useful ending

Short, useful list of resources though at the end, but sparse on detail. Listened at 2.7 speed in about 3 hours, maybe less.

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This is exactly what I was looking for

This book is packed with all the information I needed to get up to speed on Six Sigma fast, what it's about, exactly how it works and what to do next.