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Shut Up and Listen!

Hard Business Truths that Will Help You Succeed
Narrated by: Tilman Fertitta
Length: 3 hrs and 49 mins
Categories: Business, Leadership
5 out of 5 stars (22 ratings)

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Publisher's Summary

For entrepreneurs ready to reach the next level of success, small-business owner turned multibillionaire Tilman Fertitta shares the common-sense principles that have rocketed his worldwide hospitality empire to the top.

For aspiring entrepreneurs or people in business, this audiobook will help you take your company to the next level. When you finish this audiobook, you’ll know what you’re doing right and what you’re doing wrong to operate your business, and if you’re just getting started, it will help set you up for success.

Tilman Fertitta, also known as the Billion Dollar Buyer, started his hospitality empire 30 years ago with just one restaurant. So he knows the challenges that business owners face, as well as the common pitfalls that cause them to go under. Over the years, he’s stayed true to the principles that helped him scale his business to what is believed to be the largest single-shareholder company in America, with more than four billion dollars in revenue, including hundreds of restaurants (Landry’s Seafood, Bubba Gump Shrimp Company, Morton’s Steakhouse, Mastro’s, The Chart House, Rainforest Café, and more than 40 more restaurant concepts) and five Golden Nugget Casinos. He’s also sole owner of the NBA’s Houston Rockets. In Shut Up and Listen!, he shares the key insights that made it all possible.

When entrepreneurs appear on Billion Dollar Buyer, the biggest obstacles they often face are ones they don’t suspect: not knowing your numbers, not knowing your strengths and weaknesses, or not being willing to go that extra mile with your customers. Fertitta has seen it all. He knows that what you aren’t paying attention to can either sink your business or become the very things that launch you to the top. As Fertitta says:

“You might think you know what you’re doing, but I’m going to show you what you don’t know.”

Fertitta shares straight-talk “Tilmanisms” around six key action items that any entrepreneur can adopt today:

  • Be the bull
  • No spare customers
  • Change, change, change
  • Know your numbers
  • Follow the 95/5 rule
  • Take "no" out of your vocabulary

A groundbreaking, no-holds-barred audiobook, Shut Up and Listen! offers practical, hard-earned wisdom from one of the most successful business owners in the world.

©2019 Tilman Fertitta (P)2019 HarperCollins Leadership

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  • Overall
    5 out of 5 stars

This is truth!

Lived it and loved it. This tells you exactly where you are headed! Be wise and if you are just starting out its a must read. It served me as a confirmation in a hectic family owed business.

1 of 1 people found this review helpful

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    5 out of 5 stars
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    5 out of 5 stars

Short and powerful

Key points emphasized several times. Great personal stories. Great to learn from actual experience instead of theory.

  • Overall
    5 out of 5 stars

Great insite on running a business

I just got the book yesterday and finished it today and really enjoyed the book it is amazing how taking care of your customers and vendors can bring so much to you. Awesome book thanks

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    5 out of 5 stars
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    5 out of 5 stars

There are no spare customer!

This was a great book! Very practical lessons that you can easily let slip through the cracks! Back to the basics and remembering why you are doing what you do! 95/5 will make you think! What’s your 5%?