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Publisher's Summary

This program features a new introduction read by Daniel Goleman and a bonus dialogue between the author and Jon Kabat-Zinn.

Is IQ destiny? Not nearly as much as we think. This fascinating and persuasive program argues that our view of human intelligence is far too narrow, ignoring a crucial range of abilities that matter immensely in terms of how we do in life. 

Drawing on groundbreaking brain and behavioral research, Daniel Goleman shows the factors at work when people of high IQ flounder and those of modest IQ do well. These factors add up to a different way of being smart - one he terms "emotional intelligence." This includes self-awareness and impulse control, persistence, zeal and self-motivation, empathy, and social deftness. 

These qualities mark people who excel in life, whose relationships flourish, who are stars in the workplace. Lack of emotional intelligence can sabotage the intellect and ruin careers. Perhaps the greatest toll is on children, for whom risks include depression, eating disorders, unwanted pregnancies, aggressiveness, and crime. 

But the news is hopeful. Emotional intelligence is not fixed at birth, and the author shows how its vital qualities can be nurtured and strengthened in all of us. And because the emotional lessons a child learns actually sculpt the brain's circuitry, he provides guidance as to how parents and schools can best use this window of opportunity in childhood. The message of this eye-opening program is one we must take to heart: the true "bell curve" for a democracy must measure emotional intelligence.

©1995 Daniel Goleman (P)2001 Books on Tape Inc., Published by Audio Renaissance, a Division of Holtzbrinck Publishers LLC

Critic Reviews

"Fascinating...well-researched...an engrossing, captivating work." ( Booklist)
"Impressive in its scope and depth, staggering in its implications." (Jon Kabat-Zinn, Ph.D., author of Wherever You Go, There You Are)

What members say

Average Customer Ratings

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  • Overall
    3 out of 5 stars

Good info, hard to listen sometimes

The information contained within this book is really interesting - the narrator is very hard to listen to! I find it somewhat ironic that a book about emotional intelligence is being read by someone that I HONESTLY have difficulty in distinguishing from a computer generated voice. In fact, I allowed a friend of mine to listen for a minute and he was certain it was a computer.

If you're anything like me, you'll need to keep the rewind button available - sometimes I find myself drifting.

102 of 102 people found this review helpful

  • Overall
    3 out of 5 stars

Good material but bad presentation

I concur with the other reviews that while the material is interesting and useful, the narration is a distraction. There were even times when there was background music, which made it more difficult to absorb. The music would thankfully go away eventually, but it made for an unpleasant experience. If I weren't specifically interested and motivated to get through the book, I would not continue with it.

53 of 53 people found this review helpful

  • Overall
    3 out of 5 stars

Great book, terrible reading

We all know the book is great. I got lost in listening to the book. I get this is psycho stuff, but my word, I don't know that anything could put me more to sleep. How on earth they were able to maintain a monotone throughout the book is beyond me.

I know we all need the content of this book, good luck listening!!

36 of 36 people found this review helpful

  • Overall
    2 out of 5 stars

Book Good, Narrator Torture!!!

A great book that was completely made torturous with a terrible computer-like narration.

49 of 50 people found this review helpful

  • Overall
    1 out of 5 stars

An unqualified review.

For these instances, I wish a score of "N/A" was available for a review. I say this because I am in whole-hearted agreement with other reviewers who state that the reader is "unlistenable". He (Barry Whitener) is quite obviously a professional reader, a (type of) voice you have heard before in your elementary school audio tapes. It is very clear that he is simply reading "a book", not "Dr. Goleman's book on Emotional Intelligence" - a seemingly subtle difference whose results are anything but. I implore you to listen to the sample audio before deciding to purchase this audiobook. I feel horrible for Dr. Goleman in making this statement, but there is circumstantial evidence that he may feel similar - he (or his publisher) have not chosen to use this reader for any of Dr. Goleman's newer texts available on this website.

59 of 61 people found this review helpful

  • Overall
    2 out of 5 stars

Dull and Dragging

The information in this book is wonderful. However I had to stop listening because the voice of the reader is just horribly boring. I found my self noding off to sleep. Good content, poor reader.

46 of 48 people found this review helpful

  • Overall
    5 out of 5 stars

Emotional Intelligence

I found this title fascinating. It shows you another intelligence that can be improved, and it also gives you a better understanding of what goes on biologically inside of you when events occur. This book expanded my understanding of myself and my own emotional intelligence, and it also helped me control my emotions to better my relationships.

27 of 28 people found this review helpful

  • Overall
    5 out of 5 stars

Integrating the Rational and Emotional Minds

This is one of those books that you need to go back to several times in order for it to really sink in. Goleman defines five main domains of emotional intelligence: 1) knowing one's emotions, that is, self-awareness, 2) managing emotions, 3) motivating oneself, 4) recognizing emotions in others, that is, empathy, and 5) handling relationships or managing emotions in others. He then devotes a chapter to each of these, delving into the neuroscience of each domain and interspersing it with anecdotes that illustrate an abundance of or lack of that particular domain.

Goleman then moves on to make his case for the importance of emotional intelligence, both as we raise our children and as a lifelong learning pursuit. At the end, he outlines the benefits of an emotional education, which include better frustration tolerance and anger management, less aggressive or self-destructive behavior, better at handling stress, more empathy, better able to take another person's perspective, better at listening to others, better at resolving conflicts and negotiating disagreements, and more assertive and skilled at communicating, to name a few. Although these benefits are directed toward a child's education, these outcomes are clearly ones that are also needed in everyday work life. He closes his argument by pointing out that time and time again, research has shown that "...emotional literacy programs improve children's academic achievement scores and school performance." This is a powerful statement about the effectiveness of those who can integrate the rational and the emotional minds.

20 of 21 people found this review helpful

  • Overall
    3 out of 5 stars

reader is really bad!

I wish this book had a better reader. I have listened to the entire book in several bits and pieces and I know the full contents of the book. Despite several earnest attempts, I was never able to listen to the entire book without switching to some other book in between to stay awake -- the reader is that bad. I wish I had stayed away from the audio version and bought the book itself!

8 of 8 people found this review helpful

  • Overall
    2 out of 5 stars

Content ok, but quality lacking

Despite having gotten the best quality file available, the audio for this title is tinny and weak. Additionally, the guy reading the material could not be dryer - it sounds like a 1960's documentary. There is basically no variation in his voice - and despite my really wanting to listen to the book, it is having real trouble keeping my attention.

14 of 15 people found this review helpful

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  • Overall
    4 out of 5 stars
  • Kenton
  • 04-23-08

good, but who narrated this? Stephen Hawking?

very good explaination about our brains and our emotions and why we think the way we do. The narrative frequently uses good examples to explain what might be rather dry subject matter without losing us too much. Yes it is complex stuff but i think it gets to the heart of why we are the way we are (especially under stress) better than anything else I've read or heard.
One off point - the narrator sounds like a computer, and once you get that thought into your head all you can picture is Stephen Hawking's electronic voice machine bleeping out words with the same monotone noise '..see apendix A' is probably not best read out even though it might be printed in the book. And the music at the end of each chapter drowns out what is being said for about 2 minutes. I think if I was the author I'd get this re-done. Other than that, top quality content :)

29 of 31 people found this review helpful

  • Overall
    2 out of 5 stars
  • A
  • 03-25-13

13-hour announcement

Oh how I wish I'd read the reviews beforehand, particularly the one by Kenton. Four months after purchasing this I am only somewhat over half way through trying to listen to it, rationing it in fairly small doses between listening to other books. I can not give a fair appraisal of the content (for what it's worth, I'd guess 3 to 4 stars) because the grating narration is such a distraction. My rating is for this edition, not the book. Initially I assumed it was the author being allowed to read his own book as it sounds so amateurish, but no. (Incidentally, it is the author who reads the intro and he's very good; he should have carried on.) It is not so much narrrated but more "read out loud", like a 13-hour announcement. The narrator's main aim seems to be to enunciate every syllable in a pernickety fashion, often with rather idiosyncratic pronunciations (wheap-on, opp-ir-toonih-tee, lid-ih-rah-tyoor, con-sor-shum) and in a rather nasal tone and with minimal emotion and scant conveyance of meaning. Yes it could almost be a speech synthesiser. I was several hours in before I could think of anything other than the narration when listening (how did this guy get the gig?). I did wonder if my attitude was in part due to some prejudice at the American accent (though I've listened to several audio books in American accents without it being an issue) but think at worse this renders some unusual terms or laboured pronunciations more noticeable rather than being a fundamental issue. What's more, the American reviews (at audible.com) are also negative to scathing about the narration. I don't normally go for abridged books, and with a better narration I may have loved this unabridged one, but I'd advise going for the abridged version here, if for no other reason than that it is narrated by Goleman himself.

15 of 16 people found this review helpful

  • Overall
    3 out of 5 stars
  • Alistair
  • 04-27-09

too long

There were some interesting ideas in this book but I wish I had bought the abridged version in the end. At the end I thought the book was too flabby and needed to be slimmed down a bit so that interest could be maintained.

12 of 13 people found this review helpful

  • Overall
    1 out of 5 stars
  • Performance
    1 out of 5 stars
  • Story
    1 out of 5 stars
  • Chris
  • 02-01-16

That Narration!

Would you try another book written by Daniel Goleman, Ph.D. or narrated by Barrett Whitener?

No, based purely on the abysmal narration!

What was most disappointing about Daniel Goleman, Ph.D.’s story?

The monotone robot reading the thing!

Would you be willing to try another one of Barrett Whitener’s performances?

Absolutely not!

What reaction did this book spark in you? Anger, sadness, disappointment?

Sever disappointment, give me the credit back Audible so I can use on something worthwhile!

4 of 4 people found this review helpful

  • Overall
    5 out of 5 stars
  • Performance
    4 out of 5 stars
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    5 out of 5 stars
  • B
  • 07-26-15

I wish I'd read it earlier.

Listening to this book was ok but there is a lot of numerical information that is hard to follow without seeing it.

2 of 2 people found this review helpful

  • Overall
    1 out of 5 stars
  • Jack
  • 08-21-12

Boring

Boring, don't recommended at all, poor narrator, definately waste of money, very poor start, not enjoyed at all.

5 of 6 people found this review helpful

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars
  • Takwirira
  • 10-30-15

Comprehensive

Fantastic audiobook! Really comprehensive on emotions, why we react the way that we do and practical implications.

1 of 1 people found this review helpful

  • Overall
    3 out of 5 stars
  • Performance
    3 out of 5 stars
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    4 out of 5 stars
  • nkem Stewart
  • 06-01-15

My review

Love it, but at times it was very technical, would like better if the reader was more dramatic in his reading.

1 of 1 people found this review helpful

  • Overall
    4 out of 5 stars
  • Performance
    2 out of 5 stars
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    4 out of 5 stars
  • Reza
  • 02-19-15

Emotional Intelligence review

The voice of the narrator is terrible, but the content is great. This was an enjoyable listening experience for me.

1 of 1 people found this review helpful

  • Overall
    4 out of 5 stars
  • Performance
    4 out of 5 stars
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    4 out of 5 stars
  • Amazon Customer
  • 02-07-18

Ability to understand

Well organized book.
I had to make more effort to listen and to understand as I’m not bilingual and as the vocabulary was a bit more specific than usual.
Good pratice. Planning on reading books of the author soon.

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  • Overall
    5 out of 5 stars
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    5 out of 5 stars
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    5 out of 5 stars
  • Dan
  • 05-22-16

fantastic read

taking you on a journey from the problem to the solution of societies decay ...character in the end is what's lacking in today's society

5 of 6 people found this review helpful

  • Overall
    5 out of 5 stars
  • Anonymous User
  • 08-30-17

everyone should read this book

this book has information that can change lives for the better. use it to help yourself, your kids and others.

1 of 1 people found this review helpful

  • Overall
    4 out of 5 stars
  • Performance
    3 out of 5 stars
  • Story
    3 out of 5 stars
  • Javad Taghia
  • 05-25-17

Not as I expected

Less practical solutions for personal development it's more about why emotional intelligence matters and how it functions and develops. Old book and old style...

The voice is old fashion and not engaging at all. It was off putting till I got used to it.

1 of 1 people found this review helpful

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars
  • Hayley
  • 02-21-17

Thoroughly enjoyable

Where does Emotional Intelligence rank among all the audiobooks you’ve listened to so far?

Loved this book. Well research, speaks with clarity and certainty. Well read and highly enjoyable. Elaborates on key points without being repetitive. Especially good for parents and anyone with emotional challenges.

1 of 1 people found this review helpful

  • Overall
    4 out of 5 stars
  • Performance
    1 out of 5 stars
  • Story
    3 out of 5 stars
  • Yvonne
  • 07-08-14

Narration too fast

Any additional comments?

The narration was too fast, particularly where concepts were explained, and more time would've been helpful to try to process the information. Even when I tried to slow down the speed of the narration, there was an echo, so that was deterring. It would've been more helpful if the narration was slower.

7 of 10 people found this review helpful

  • Overall
    5 out of 5 stars
  • Performance
    4 out of 5 stars
  • Story
    5 out of 5 stars
  • Corne
  • 01-07-17

Not a self-help book

Thought this would be a self-help book with many different strategies on how to be more emotionally intelligent, but that only gets covered right at the end of the book. The beginning and middle explores how to teach emotional intelligence to your kids what how it actually works in the brain, cutting many valid and interesting studies, even comparing validities of different studies by looking at how they were conducted.

This book does not try to convince you of anything, rather, let's you decide for yourself by giving you all the info on how it works, the studies and findings, and real world examples you may have experienced. This brings about an awareness that allows you to make better decisions in your daily lives and actually helps you understand yourself and others better, bringing a mindful calm, I found.

Narrator has strong American accent, while I prefer British.

2 of 3 people found this review helpful

  • Overall
    3 out of 5 stars
  • Performance
    1 out of 5 stars
  • Story
    1 out of 5 stars
  • Anonymous User
  • 05-25-18

Disappointing.

The audio quality was poor and the voice sounded like it was computer generated in the 80s. I found it really had to listen to.
I also found overall the content was a bit outdated.
I didn't make it through to the end.

  • Overall
    5 out of 5 stars
  • Performance
    5 out of 5 stars
  • Story
    5 out of 5 stars
  • Anonymous User
  • 02-11-18

Informative and interesting psychological book

This book gave me a really good insight to my own emotional intelligence as well as giving me a better understanding of those around me.

It's quite scientific and can be hard to focus on at times but well worth it for psychological insights it provides.

I think everyone should listen to this as we could all improve our emotional intelligence and this book is a good first step in that process.

  • Overall
    3 out of 5 stars
  • Performance
    3 out of 5 stars
  • Story
    3 out of 5 stars
  • Simon
  • 01-28-18

Emotional Intelligence

Would you try another book written by Daniel Goleman, Ph.D. or narrated by Barrett Whitener?

Possibly. Great subject matter and well researched. The voice was a little expressionless however.

Would you recommend Emotional Intelligence to your friends? Why or why not?

Yes but would warn them that it was too long and a little dry and granular in the detail.

What three words best describe Barrett Whitener’s voice?

Soporific.

Was Emotional Intelligence worth the listening time?

Mostly. It was WAY WAY too long and it became an endurance.

Any additional comments?

Too much detail. People with PhDs are possibly not the best editors of their work.

  • Overall
    2 out of 5 stars
  • Performance
    1 out of 5 stars
  • Story
    2 out of 5 stars
  • Anna
  • 01-03-18

Narrator ruins a brilliant book

I’m really disappointed. This is a brilliant book, but the narrator sounds like a bad computer program. Totally ruined the experience for me.