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Resolving Conflict with Others and Within Yourself at Work and in Your Personal Life

Narrated by: Helen Gardner
Length: 9 hrs and 20 mins
2 out of 5 stars (1 rating)

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Publisher's Summary

A step-by-step guide to the unique E-R-I method of conflict resolution. It's based on dealing with the negative emotions, using the reason to understand the situation and consider alternative conflict resolution strategies, and employing the intuition to come up with alternatives and decide on the best approach.

©2011 Gini Graham Scott (P)2016 Gini Graham Scott

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