QBQ! The Question Behind the Question

Practicing Personal Accountability at Work and in Life

De: John G. Miller

Narrado por: John G. Miller

The lack of personal accountability is a problem that has resulted in an epidemic of blame, complaining, and procrastination. No organization or individual can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.

John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ! The Question Behind the Question, Miller explains how negative, inappropriate questions like "why do we have to go through all this change?" and "who dropped the ball?" represent a lack of personal accountability. Conversely, when we ask better questions, QBQs, such as "what can I do to contribute?" or "how can I help solve the problem?" our lives and our organizations are transformed.

This remarkable and timely audiobook gives a practical method for putting personal accountability into daily action, with astonishing results: Problems are solved, internal barriers come down, service improves, teamwork grows, and people adapt to change more quickly. It is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, complaining, and procrastination.

©2004 QBQ, Inc. (P)2004 Penguin Audio

How can I apply this book to my life and business

Each one of us knows within ourself the actions that we should do. QBQ earns us of the pitfalls and traps that keep us from doing those things. QBQ gives us fresh tools to ask how or what can I do to make a difference.

audiobook just saved my midterm score!

I had to read several books this week for college, this was one of them and another was also available via audiobook and really made getting my work done so much more accomplishable. I have a newborn that makes my life so much brighter but sitting down to read for hours is not a real accomplishable thing anymore.
With the audiobook I can change a diaper and not have to put the book down! Love this ! I wish more of my textbooks were on audio book

Short but impactful

I listened to this book multiple times and I really found it quick and to the point. I ended up purchasing hard copies of the book for my team at work and received favorable feedback from those who received it. I plan to buy the workbook also.

Excellent read

It's always the simple stuff that you don't think about that makes the biggest difference. Great applicable concepts.

Simple Concept with Big Rewards

My small Business listened to this together, as a team building exercise. A quick listen, and a great concept. We all have the tools to implement this immediately. It can be a game changer.

Simple, True and Impactful!

A necessary read for everyone especially up and coming managers. Brief and concise. Highly recommended.

QBQ

First time listening to a book. I will definitely be listening again. Thank you Mel F.

Great tool for your toolbox.

I would definitely recommend this book to anyone looking to become successful. This is a quick read but very impactful.

straight forward

pretty straight forward ideas and solutions on how to have personal accountability through changing verbiage in every day life.

Everyone needs Personal Accountability

I've read QBQ and listened to the book on CD countless times. Around 70 minues. Both are a pretty short pick-me-up that helps me work on me first. The one thing I can say QBQ has done for me is give me energy. I've come to realize that I cannot control others but I can control me. This has resulted in a bit of freedom from trying to control others. Through short, but effective story-telling and easy-to-use thought processes, I have learned an incredibly quick and effective way to change my perspective on my life.

Around 16 mos ago, we took our entire team and trained them in a full day QBQ Training Session using the author's training materials. To put it simply... Very effective. The net result is increased team energy and we believe our customer service has improved nicely. I highly recommend QBQ and have given away a few books to colleagues and friends.