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Mismatch
- How Inclusion Shapes Design (Simplicity: Design, Technology, Business, Life)
- Narrated by: Kat Holmes
- Length: 3 hrs and 47 mins
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Publisher's Summary
Sometimes designed objects reject their users: a computer mouse that doesn't work for left-handed people, for example, or a touchscreen payment system that only works for people who read English phrases, have 20/20 vision, and use a credit card. These mismatches are the building blocks of exclusion. In Mismatch, Kat Holmes describes how design can lead to exclusion, and how design can also remedy exclusion.
Holmes tells stories of pioneers of inclusive design, many of whom were drawn to work on inclusion because of their own experiences of exclusion. A gamer and designer who depends on voice recognition shows Holmes his "Wall of Exclusion", which displays dozens of game controllers that require two hands to operate; an architect shares her firsthand knowledge of how design can fail communities; an astronomer who began to lose her eyesight adapts a technique called "sonification" so she can "listen" to the stars.
Designing for inclusion is not a feel-good sideline. Holmes shows how inclusion can be a source of innovation and growth, especially for digital technologies. It can be a catalyst for creativity and a boost for the bottom line as a customer base expands. And each time we remedy a mismatched interaction, we create an opportunity for more people to contribute to society in meaningful ways.
What listeners say about Mismatch
Average Customer RatingsReviews - Please select the tabs below to change the source of reviews.
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Overall
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Performance
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Story
- ElleBee
- 04-10-20
Tough to get through! Way too generalized
it was way too generalized, not actionable. The author talked about everything at such a high level there's not much you can act on in actual work. I guess this would be a good book for people who are completely new to the subject of accessibility and want a very high-level understanding. But as a practitioner I was hoping for something more concrete.
The narration was very dry, and it didn't have any passion. which is odd because the author narrated the book so I would have expected her to have a more lively delivery since this subject is something she presumably cares a lot about. And there were uncomfortably long pauses between every sentence which made the entire book feel very slow.
4 people found this helpful
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Overall
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Performance
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Story

- Annette
- 07-27-20
Really interesting and informative
I must admit to finding this this recording really interesting and have booked marked the website for follow up research.
1 person found this helpful
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Overall
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Performance
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Story

- Waxmagenta
- 01-12-21
A crucial topic every team needs to discuss
It's a great book with excellent storytelling. Clear and accessible, with many great examples. I only wish there were more actions items about how to bring in inclusivity to the team, how to convince decision makers, where to start, how to evaluate success. Anyway, highly recommended!
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- Nicky Keen
- 07-22-20
A must for designers everywhere
Really useful and thought provoking book. this book provides the thinking for a future where we are valued for being just who we are.
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Lean UX
- Designing Great Products with Agile Teams
- By: Jeff Gothelf, Josh Seiden
- Narrated by: Douglas Martin
- Length: 6 hrs and 11 mins
- Unabridged
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Lean UX is synonymous with modern product design and development. In the third edition of this award-winning book, authors Jeff Gothelf and Josh Seiden help you focus on the product experience rather than deliverables. You'll learn tactics for integrating user experience design, product discovery, agile methods, and product management. And you'll discover how to drive your design in short, iterative cycles to assess what works best for businesses and users. Lean UX guides you through this change - for the better.
By: Jeff Gothelf, and others
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Data Feminism
- By: Catherine D'Ignazio, Lauren F. Klein
- Narrated by: Teri Schnaubelt
- Length: 7 hrs and 37 mins
- Unabridged
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Illustrating data feminism in action, D'Ignazio and Klein show how challenges to the male/female binary can help challenge other hierarchical (and empirically wrong) classification systems. They explain how, for example, an understanding of emotion can expand our ideas about effective data visualization, and how the concept of invisible labor can expose the significant human efforts required by our automated systems. And they show why the data never, ever "speak for themselves."
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a long pamphlet, zero value
- By Amazon Customer on 07-28-22
By: Catherine D'Ignazio, and others
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Disability Visibility: First-Person Stories from the Twenty-First Century
- Unabridged Selections
- By: Alice Wong
- Narrated by: Alejandra Ospina, Alice Wong
- Length: 8 hrs and 1 min
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One in five people in the United States lives with a disability. Some disabilities are visible, others less apparent - but all are underrepresented in media and popular culture. Now, just in time for the 30th anniversary of the Americans with Disabilities Act, activist Alice Wong brings together this urgent, galvanizing collection of contemporary essays by disabled people.
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Missing stories
- By Adrianna A. on 11-19-20
By: Alice Wong
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User Friendly
- How the Hidden Rules of Design Are Changing the Way We Live, Work, and Play
- By: Cliff Kuang, Robert Fabricant
- Narrated by: Jean Ann Douglass
- Length: 11 hrs and 18 mins
- Unabridged
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In User Friendly, Cliff Kuang and Robert Fabricant reveal the untold story of a paradigm that quietly rules our modern lives: the assumption that machines should anticipate what we need. Spanning over a century of sweeping changes, from women’s rights to the Great Depression to World War II to the rise of the digital era, this audiobook unpacks the ways in which the world has been - and continues to be - remade according to the principles of the once-obscure discipline of user-experience design.
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Underwhelming real life examples
- By Nick on 12-17-20
By: Cliff Kuang, and others
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Demystifying Disability
- What to Know, What to Say, and How to Be an Ally
- By: Emily Ladau
- Narrated by: Emily Ladau
- Length: 4 hrs and 24 mins
- Unabridged
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An approachable guide to being a thoughtful, informed ally to disabled people, with actionable steps for what to say and do (and what not to do) and how you can help make the world a more accessible, inclusive place.
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Mildly useful
- By Dvdmon on 10-23-22
By: Emily Ladau
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Information Architecture
- For the Web and Beyond
- By: Louis Rosenfeld, Peter Morville, Jorge Arango
- Narrated by: Theodore O'Brien
- Length: 11 hrs
- Unabridged
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Information architecture (IA) is far more challenging - and necessary - than ever. To guide you through this broad ecosystem, this popular guide - now in its fourth edition - provides essential concepts, methods, and techniques for digital design that have withstood the test of time. UX designers, product managers, developers, and anyone involved in digital design will learn how to create semantic structures that will help people engage with your message.
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Well organized and right to the points
- By Jessica on 06-08-23
By: Louis Rosenfeld, and others
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Accessibility for Everyone
- By: Laura Kalbag
- Narrated by: Laura Kalbag
- Length: 3 hrs and 45 mins
- Unabridged
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You make the web more inclusive for everyone, everywhere, when you design with accessibility in mind. Let Laura Kalbag guide you through the accessibility landscape: understand disability and impairment challenges; get a handle on important laws and guidelines; and learn how to plan for, evaluate, and test accessible design. Leverage tools and techniques like clear copywriting, well-structured IA, meaningful HTML, and thoughtful design, to create a solid set of best practices. Whether you're new to the field or a seasoned pro, get sure footing on the path to designing with accessibility.
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Content heavy and noble attempt
- By PJP on 02-28-20
By: Laura Kalbag
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Sprint
- How to Solve Big Problems and Test New Ideas in Just Five Days
- By: Jake Knapp, John Zeratsky, Braden Kowitz
- Narrated by: Dan Bittner
- Length: 6 hrs and 10 mins
- Unabridged
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Entrepreneurs and leaders face big questions every day: What’s the most important place to focus your effort, and how do you start? What will your idea look like in real life? How many meetings and discussions does it take before you can be sure you have the right solution? Now there’s a surefire way to answer these important questions: the Design Sprint, created at Google by Jake Knapp. This method is like fast-forwarding into the future, so you can see how customers react before you invest all the time and expense of creating your new product, service, or campaign.
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Great Advice, But It's All Old News
- By Michael on 08-19-16
By: Jake Knapp, and others
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Discussing Design
- Improving Communication and Collaboration Through Critique
- By: Adam Connor, Aaron Irizarry
- Narrated by: Silas Brahams
- Length: 4 hrs and 49 mins
- Unabridged
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Real critique has become a lost skill among collaborative teams today. Critique is intended to help teams strengthen their designs, products, and services, rather than be used to assert authority or push agendas under the guise of "feedback". In this practical guide, authors Adam Connor and Aaron Irizarry teach you techniques, tools, and a framework for helping members of your design team give and receive critique.
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Good Foundational Book
- By A. Yoshida on 07-19-22
By: Adam Connor, and others
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Design Is a Job
- By: Mike Monteiro
- Narrated by: Mike Monteiro
- Length: 4 hrs and 35 mins
- Unabridged
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Co-founder of Mule Design and raconteur Mike Monteiro wants to help you do your job better. From contracts to selling design, from working with clients to working with each other, this brief book is packed with knowledge you can't afford not to know.
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Good except the lip smacking
- By Alexander on 12-13-17
By: Mike Monteiro
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The Design of Everyday Things
- Revised and Expanded Edition
- By: Don Norman
- Narrated by: Neil Hellegers
- Length: 10 hrs and 39 mins
- Unabridged
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Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this ingenious - even liberating - audiobook, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The Design of Everyday Things shows that good, usable design is possible. The rules are simple: make things visible, exploit natural relationships that couple function and control, and make intelligent use of constraints.
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Designers Start Here (missing visual references)
- By sammy k on 09-01-19
By: Don Norman