How To Win Customers And Keep Them For Life Audiolibro Por Michael Leboeuf Ph.D. Ph.D. arte de portada

How To Win Customers And Keep Them For Life

An Action-Ready Blueprint for Achieving the Winner's Edge!

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How To Win Customers And Keep Them For Life

De: Michael Leboeuf Ph.D. Ph.D.
Narrado por: Michael Leboeuf Ph.D. Ph.D.
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From Michael LeBoeuf, the bestselling author of Working Smart and the audio programs Working Smarter, Imagineering and The Perfect Business, comes How To Win Customers and Keep Them For Life -- the ultimate guide to building a successful business through customer satisfaction.

The success of any business depends on knowing the answers to these important questions:
  • Why do some people buy once...and never return?
  • Why do some people become strong, steady customers?
  • How do you turn an angry or complaining customer into a happy and satisfied one?
  • What are the five best ways to keep customers coming back?

How To Win Customers and Keep Them For Life is a hard-hitting, action-ready rewards-and-incentives program fro creating a winning sales team. Created by one of the nation's foremost business consultants, this practical, no-nonsense guide tells you everything you need to know about successful selling -- and most important of all -- how to win customers for life.©1987 Michael LeBoeuf, All Rights Reserved; (P)1997 Simon & Schuster Inc., All Rights Reserved, 1997 First Simon & Schuster Edition, SOUND IDEAS Is an Imprint of Simon & Schuster Audio Division, Simon & Schuster Inc. Comportamiento de los Consumidores y Estudio de Mercado Marketing Marketing y Ventas Relaciones Públicas Servicio al Cliente Negocio
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I love this book and I think it has a great amount of advice for people who deal with customers or our head of people that you do services for.

Excellent advise for customer relations

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Really informative with information on how to buils a relationship with customers to keep them coming back to you. And rewars cusomers ultimately helps forward yourself.

Rewarding customers

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more appropriate for today than it's original authored date!!! must read for anyone who dares to care!

older book...with principal s still ringing true

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This audio book is one of the best! A ton of great information for customer service that I use in my job. I also recommend buying the book, it includes additional tips. They are both very easy to understand, and EXTREMELY usefull!

One of the Best!!

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