Hospitality 2.0

Digital Revolution in the Hotel Industry

By: Ira Vouk

Narrated by: Cindy Slater

Length: 11 hrs and 27 mins

Publisher's summary

This audiobook is about the past, present, and future of hospitality. It presents a comprehensive study on the state of the industry by describing the challenges it has been dealing with, major disruptions in the recent years, effects of tech evolution, cloud computing, alternative accommodations and COVID-19, with a glimpse into what the future holds in the next 5-10 years and how we can get there faster and more efficiently.

It contains exclusive interviews with industry leaders and technology founders who share their stories about what inspired them to start their companies, how they overcame the challenges presented by the hospitality industry, and how they developed their products into key elements of the hospitality ecosystem. You will also find interviews with companies like Google and AWS where they share their vision on how to move the industry forward through technology and what they are already doing in that area.

This audiobook is best suited for: hotel owners and managers, executives of hospitality companies, technology founders, investors, hospitality professors and students as well as anyone else who has an interest in the hospitality industry and shares my passion for its evolution. Regardless of your current experience and knowledge level, you will learn many new things about the industry. At least one "Aha!" moment per chapter is guaranteed.

PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.

©2022 Ira Vouk Hospitality Technology and Revenue Management Consulting (P)2022 Ira Vouk Hospitality Technology and Revenue Management Consulting

Critic reviews

“Ira really opened my eyes to how and why the Digital Revolution will occur in hospitality. Her practical experience in hotel operations combined with an informed mind on how technology can drive business results is a potent combination. She astutely maps the lodging ecosystem in a way that informs the reader how many stakeholders in that system have competing and non-aligned interests. She approaches this work with the passion of a modern day Joan of Arc. It is a great read.” (Carl Winston, Payne School of Hospitality & Tourism Management, SDSU)

"Anyone entering our industry simply must read Hospitality 2.0 as there is no book that can even get close to the comprehensiveness this book provides. I also recommend it to experienced executives in all travel companies that use technology (which doesn’t?) as I haven’t yet found a book with the same level of depth to give context and sufficient understanding on such a large array of hotel technology subjects." (Dori Stein, Fornova)

"Many hotels are desperately lagging behind as far as technology is concerned: knowledge, devices, applications. Luckily, Hospitality 2.0 fills in some major knowledge gaps and outlives a path forward for the digital transformation of our beloved industry." (Max Starkov, Hospitality Consulting, New York University)

it will blow your mind!

extremely informative, very pleasant to listen, already started to take advantage of the knowledge acquired

Full of information and trending data

informative if you are a hotel owner. Creating a powerful mindset to adopt technology. Thank you author

Full of insights!

Extraordinary book, highly recommended for anyone working in hospitality or looking into a career in the field. It’s long, but worth listening to it in full!