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Publisher's Summary

All too often, simple acts of human kindness are often overlooked and under-utilized by people in leadership roles. Advising mutual respect and recognition of accomplishments, Encouraging the Heart shows us how true leaders encourage and motivate those they work with by helping them find their voice and making them feel like heroes.

Recognized experts in the field of leadership, authors James Kouzes and Barry Posner show us that, through love, leaders can encourage, and indeed allow those around them to be their very best. Both practical and inspirational, Encouraging the Heart gives listeners a thoughtful approach to motivating individuals within an organizational structure.

©2003 James M. Kouzes and Barry Z. Posner (P)2010 Gildan

What listeners say about Encouraging the Heart

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    5 out of 5 stars
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It all begins with me and why not you,.

encouraging the heart is a great book that inspires leaders to do or to do better the good things that they know to do.

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Great book!

This book has great examples in each chapter. I really enjoyed the content and thoughtful exercise at the end of each chapter.

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Inspirational for life and leadership

Great book. Great narration. B/C layout/checklists, it helps to physically read along/have book.

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How to Build a Sense of Entitlement

It was difficult getting through this audiobook. One company described had so many awards and celebrations, it's hard to imagine them getting any actual work done. They held that company up as a model for how to do things. I kept waiting for them to announce an "I showed up for work on-time" award.