Common Sense Customer Service
Improve Your Job Skills & Provide a Great Customer Experience
No se pudo agregar al carrito
Add to Cart failed.
Error al Agregar a Lista de Deseos.
Error al eliminar de la lista de deseos.
Error al añadir a tu biblioteca
Error al seguir el podcast
Error al dejar de seguir el podcast
Obtén 30 días de Standard gratis
Common Sense Customer Service
Compra ahora por $8.84
-
Narrado por:
-
Christy Lynn
-
De:
-
Victoria Wells
A must-have to add to your customer service training program. Great for large or small companies.
Victoria Wells talks from a wealth of customer service experiences in a non-threatening, chatty, common sense style that most people will find an easy listen. Every manager should not only give a copy of this audiobook to each of their customer service reps, they should have a copy for themselves, too. The extra chapter that is targeted specifically at managers includes some valuable insights. General enough for any industry but in-depth enough to be truly useful. A no-nonsense, common sense customer service for any industry. An easy to follow listen that every customer service person should have.
©2013 Victoria Wells (P)2013 Victoria WellsLos oyentes también disfrutaron:
