Concluding our story of Andrew Carnegie's effort to break the unions at his Homestead steel factory, we look at how the plant boss Henry Clay Frick enlisted a private army of Pinkerton detectives to confront the steel workers. Gunfire erupts and there are deaths on both sides.

The so-called battle of "Fort Frick" seems to go the way of the unions - until a young anarchist comes to town hoping to piggyback on the unrest to further his goal of sparking a revolution. He finds a way into Frick's office... and he comes armed with a pistol and a knife.

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In the first of two shows about the fight between the richest man and the unions at his Homestead steel plant - we look at why Andrew Carnegie decided that his workforce deserved a smaller share of his profits and the lengths he went to to cut their wages.

Carnegie grew up in poverty and publicly proclaimed that rich moguls such as he had a duty to aid the poor - but that didn't stop him using every weapon at his disposal to crush the steel workers' union. The fight got violent - very violent - and its ripples are still being felt to this day.

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When America’s first president set off to tour his new country, he had no idea where to stay. George Washington slept in some taverns he described as dirty and grim, but also stayed at some delightful inns. In the 1790s, there was no way for travellers to share tips on the nice places to sleep and those to avoid.

Fast forward to today and the rise of peer-to-peer services where we book a car ride, rent a vacation home or bid in an online auction, and the same trust problem occurs. How do we know we can rely on a vendor we’ve never met? And how can we praise good customer service with a glowing recommendation? That's why the user review was created.

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