Why are difficult conversations important?

Why is it so hard to have difficult conversations about uncomfortable or polarizing issues? And what are some of the best and worst things you can say when you disagree with someone?

Get answers to some of the most asked questions about having difficult conversations.

Guest: Nikita Murry, director of diversity education at Central Michigan University 

00:00 Introduction

02:21 How do you communicate without being judgmental?

04:22 What’s the difference between having an argument and engaging in dialogue?

07:48 What’s a good way to start a difficult conversation?

15:46 What are some of the best and worst things you can do when preparing for a difficult conversation?

19:34 What are some tips for facilitating conversations to help people talk across differences?