Qualitycast North Podcast By Qualitycast North cover art

Qualitycast North

Qualitycast North

By: Qualitycast North
Listen for free

Prime Member Exclusive | $0.99/mo for 4 months

$8.99/mo thereafter—terms apply.

The Qualitycast North podcast showcases Northern British Columbian physicians and healthcare workers and their work in improving the quality of healthcare where they live. In an interview format, our host Dr. Shyr Chui invites guests to talk about their careers in rural medicine, and how they are improving healthcare through innovative quality improvement projects. Episodes are released every 2 weeks.

Qualitycast North is a production of the Northern Health Physician Quality Improvement initiative, and is co-produced by Dr. Shyr Chui, and PQI Coach Lee Cameron. This Initiative is a flagship program of the Specialist Services Committee which represents a collaborative partnership between our provincial government and Doctors of BC, and includes regular representation from the local health authorities.

 Career Success Economics Hygiene & Healthy Living Physical Illness & Disease Science
Episodes
  • S5 Ep25: Say goodbye to unproductive meetings with better facilitation featuring Jennifer Aitken

    S5 Ep25: Say goodbye to unproductive meetings with better facilitation featuring Jennifer Aitken
    Sep 4 2026

    This week, we focus on a topic everyone can relate to: bad meetings. According to today’s guest, Jennifer Aitken, unproductive meetings can often be avoided with more forethought, clearer structure, and better preparation.

    Jennie is Director of Medical Staff Quality and Improvement for Island Health and a professional facilitator with the Sofia Group. In this interview, we explore why meetings often fall short, how anyone can strengthen their facilitation skills, the organizational value of better facilitation, and the rewards of helping groups reach those meaningful “aha” moments.

    Links and resources:

    The Sofia Group

    Steven G. Rogelberg, The Surprising Science of Meetings: How you can lead your team to peak performance (2019)

    Priya Parker, The Art of Gathering: How we meet and why it matters (2018)


    J. Elise Keith, Where the Action Is: The meetings that make or break your organization (2018)
    John Koenig The Dictionary of Obscure Sorrows
    Dr. David Rock, SCARF: a brain-based model for collaborating with and influencing others (2008).
    Liberating Structures
    Show more Show less
    30 mins
  • S5 Ep24: Healing our health care system through Truth and Reconciliation featuring Barbara Taylor

    S5 Ep24: Healing our health care system through Truth and Reconciliation featuring Barbara Taylor
    Aug 21 2026
    After several high-profile incidents and the subsequent BC governments In Plain Sight report published in 2020, a new policy and educational framework aimed at eradicating Indigenous-Specific Anti-Racism (or ISAR) has emerged to tackle the deep-seated attitudes and impacts of settler colonialism.
    At the forefront of this work is today’s guest Barb Taylor. Barb is not only a front-line hospital bed coordinator, indigenous patient partner, and indigenous patient advocate working across many tables in BC’s healthcare system, she’s also a staunch advocate of the role of healthcare quality improvement in this work.
    In this interview we talk about barriers to equitable care for indigenous peoples, the difference between cultural awareness and safety and what matters to her in terms of indigenous health.
    We also touch on where Truth and Reconciliation should take our health care system and what her ideal future state in BC’s health care system looks like. Listen out for the Easter egg trailing a future episode on the subject of MAID in an indigenous cultural context during the closing music.

    Links:
    In Plain Sight
    Show more Show less
    22 mins
  • S5 Ep23: Texting MYDOC for better diabetes care featuring Dr. Eiko Waida

    S5 Ep23: Texting MYDOC for better diabetes care featuring Dr. Eiko Waida
    Aug 7 2026

    A familiar voice returns to the podcast this week. Dr. Eiko Waida, who recently joined us as co-host for the special series on the Romanow Report, takes the guest’s seat today talking about her own quality improvement work in the pediatric diabetes clinic at Vernon Jubilee Hospital.

    We hear how her improvement work, although initially aimed at improving clinic staff morale, turned into a ground-breaking pilot project improving timely, patient-centered care using a texting platform.

    This successful project subsequently introduced a new model of care, improved the patient and provider experience, and offers further applications in the management of other chronic diseases.


    Links:
    Physician Quality Improvement (Interior Health)

    Evaluating the utility of texting in the ambulatory care of pediatric patients with type 1 diabetes. Eiko Waida et al. BMJ Open Quality. 2025 Mar 31;14(1)

    Qualitycast North
    Show more Show less
    25 mins
adbl_web_anon_alc_button_suppression_t1
No reviews yet