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Our Great Listen Gaurantee

Our Great Listen Guarantee

Exchange books you don't like - no hassles.

Say you downloaded a book you overheard someone on the train raving about. After giving it a try (and learning your lesson about eavesdropping), you decide you need a do-over. Not a problem. You can exchange it for something new. You have a whole year from the purchase date to return a book. No questions asked—except one: How can we help you find a better listen?

Here’s how easy it is: Go online to Account Details or just contact us. We’ll credit your account and you can start over when you want. Happy Listening!

Terms and Conditions: Audible’s “Great Listen Guarantee” is a beta program available to certain members in good standing. Any member who is not fully satisfied with his or her listening experience may return such book for a full refund within 365 days of purchase. Free books are not eligible for this program. Books purchased with credits will be refunded with credits. Books purchased with money will be refunded with money. Books purchased using a combination of money and a coupon or promotional code will be refunded with money and a reactivation of the coupon or promotional code used. Audible reserves the right in its sole discretion to limit the number of refunds allowed by each member, including, but not limited to, in cases where Audible suspects abuse of the program. Audible may change these terms and conditions or may cancel the program with respect to any or all participants at any time. Void where prohibited.

Your other benefits
  • Credits Equals Books

    Members receive credits that save you up to 70% off books.

  • Never Pay Full Price

    Save 30% off regular price whenever you buy books without credits.

  • VIPs (Very Important Perks)

    Members-only sales, events, and promotions.

  • Listen Anytime, Anywhere

    Listen on your smartphone or Kindle device.

  • Free Audio Newspaper

    Get a daily subscription toThe Wall Street Journal or The New York Times.