Services Psychology

This practical guide explains how you can apply key principles in psychology to build products and experiences that are more intuitive and human-centered. Author Jon Yablonski deconstructs familiar apps and experiences to provide clear examples of how UX designers can build experiences that adapt to how users perceive and process digital interfaces.

Not a day goes by without our being called upon to help one another - at home, at work, on the street, on the phone. We do what we can. Yet so many questions come up to complicate this natural response. In this practical helper's companion, the authors explore a path through these confusions and provide support and inspiration for us in our efforts as members of the helping professions, as volunteers, as community activists, or simply as friends and family trying to meet each other's needs.

The Seventh Level Explained: Abraham Maslow’s Theory of Transcendence, Self-Transcendence, and the Hidden Spiritual Dimension of Human Motivation Most people know Abraham Maslow for the hierarchy of needs and the concept of self-actualization. Few realize that near the end of his life, Maslow revised his own theory and proposed a higher stage beyond self-actualization: self-transcendence. In The Seventh Level Explained, you will discover the overlooked dimension of Maslow’s psychology that explores spirituality, interconnectedness, meaning, service, and the expansion of identity beyond ...

Stop barking, pulling, and chaos — discover the 10 secrets dog trainers rely on every day. Award-winning service dog trainer Kendall Brown has spent over 13 years raising and training dogs that must be calm, focused, and reliable in every situation. In 10 Secrets of a Lazy Dog Trainer, she reveals the exact shortcuts professionals use to turn chaos into calm — without endless drills, expensive classes, or confusing jargon. Inside, you’ll learn how to: Understand how your dog thinks, feels, and makes decisions Discover your own Dog Parent Type and how it shapes your training style ...

Dogs have masters; cats have staff. That old saying reflects the conventional wisdom about our favorite pets. Cats are described as independent and aloof. But that stereotype clashes with the reality of untold cat companions, who know that their felines can be just as affectionate, devoted, and trainable as any dog. Like Henry who rescued lost cats. Or Basil, a licensed therapist who comforts hospital patients and staff, hospice-care residents, and trauma victims. Or Belle, who repaid being rescued from a sewer in Costa Rica by becoming a devoted nurse during his caretaker's lengthy illness...

Bestselling author and teacher Casey Watson shares the horrifying true story of Kiera Bentley, a 12-year-old girl with a deeply shocking secret she’s too young to even understand. When Casey first meets Kiera, a small slight girl who’s just lashed out at a fellow pupil in assembly, she...

Hiding in Plain Sight is not another war story or celebration of strength-it's a brutally honest account of how thirty years of service as a veteran and first responder slowly dismantled one man's identity, marriage, and sense of self. Doug White opens up about post-traumatic stress injuries, emotional collapse, and the fallout of a life spent serving others while ignoring his own breaking points. But this isn't a story about trauma-it's a story about growth, honesty, and the long road back to being whole.

This book will help you shape your game plan and increase your ability to positively influence and persuade others. Whether you are selling products, services, or ideas, the detailed explanations and exercises in this book will teach you how to maximize your persuasive power. Some of the key points in the book include: - The 10 most common misdemeanors of business communication. - A simplified step-by-step process of achieving superior communication and influence. - 19 exercises that you can use to develop an elevator speech, sales page, pitch letter, and marketing campaign for your product...

What are the MOST POPULAR Candlestick Charts Used by Millionaires? Unlock the secrets of Candlestick Charts and discover how millionaires use them to achieve success in the financial markets! In this book, we'll dive into the world of technical analysis and explore the strategies and techniques used by wealthy traders to maximize their profits. From identifying patterns and trends to making informed investment decisions, we'll cover it all. Whether you're a seasoned trader or just starting out, this book will give you the insights and knowledge you need to take your trading to the next ...

This audiobook explains why people buy - and how to use that knowledge to improve pricing, increase sales, and create better, "brain-friendly" brand messaging. Become a more effective leader with the practical tools in this book.

Leading marketing practitioner and thought leader Joe Federer draws on evolutionary biology, anthropology, neuroanatomy, and psychology, as well as more than a decade of hands-on experience, to explain why people act so differently in various online spaces and what they are seeking from participating in each one.

Rejected by her mother and excluded by her school, Flip is a little girl desperate to be loved. ‘Am I ugly, Mummy?’ are the first words that little Phillipa says to Mike and Casey as she stomps into their lives on a hot August afternoon. She has a Barbie doll in one hand and a pink vanity...

In The Moral Injury Spectrum, clinical psychologists C. Richard Spates Ph.D. and Karis L. Callaway Ph.D. (narrating their own work) deliver a definitive exploration of moral injury—the silent epidemic ravaging veterans, health care workers, educators, and first responders. Published by Audiobook Publishing Services, this audiobook bridges rigorous research, clinical tools, and societal solutions to address one of psychology’s most urgent crises.

Drawing upon principles of stress management, cognitive behavioral therapy, positive psychology, mindfulness, and teacher experiences, Awakened helps you develop thought habits that produce a greater sense of satisfaction, motivation, and purpose. Learn how to renew your mind and take a fresh approach toward the challenges of teaching!

Casey’s Unit is, as ever, full of troubled, disaffected pupils, and new arrival Leo is something of a conundrum. Thirteen year old Leo isn’t a bad lad – in fact, he’s generally polite and helpful, but he’s in danger of permanent exclusion for repeatedly absconding and unauthorised...

Do we use social media, or are we being used by it? Social media is brilliant and obscene. It sharpens the mind and dulls it. It brings nations together and tears them apart. It perpetuates, reveals, and repairs injustice. It is an untamed beast upon which we can only hope to ride, but never quite corral. What is it doing to us? In Terms of Service, Chris Martin brings listeners his years of expertise and experience from building online brands, coaching authors and speakers about social media use, and thinking theologically about the effects of social media.

Linda Kaplan Thaler and Robin Koval have moved to the top of the advertising industry by following a simple but powerful philosophy: it pays to be nice. While so many companies encourage a dog-eat-dog mentality, The Kaplan Thaler Group has succeeded through chocolate and flowers.

This audiobook features an exclusive Q&A between reader Chipo Chung and author, Dorcas Gwata 'Fascinating . . . While the rest of us are worrying about it, Dorcas Gwata is doing something about it' - Wendy Joseph, author of Unlawful Killings Through the lives of ten young people an award-winning...

This powerful audiobook, narrated by Brad Derry, delivers practical strategies, real-life case studies, and clinical insights designed to empower individuals living with Bipolar 2 and those supporting them. From accurate diagnosis to effective treatment options and long-term wellness techniques, this guide provides the knowledge you need to take control of your mental health journey.

Should you get a puppy or an adult dog? Should you go through a breeder, shelter, rescue or private party, and what are some red flags and warning signs? How do you pick out the perfect dog for your lifestyle and needs? In "Let's Get a Dog!", the second book in her empowering series "Secrets of a Lazy Dog Trainer," Kendall Brown addresses all these questions and more, inspiring both new and seasoned dog owners to embark on a fulfilling journey of pet ownership. This essential guide is crafted for anyone excited to add a dog to their family, ensuring a harmonious transition into this ...