Crisis Negotiation

This international bestseller, with more than 5 million copies sold, offers a field-tested approach to high-stakes negotiations—whether in the boardroom, in your community, or at home. Life is a series of negotiations, and negotiation is at the heart of collaboration—whether you are a...

This book is all about how to achieve conflict resolution through 10 powerful strategies. I was working for a company when I was called by HR to deal with an employee who had been terminated but refusing to leave the building! I listened for 15 minutes to what the employee had to say, never interrupted. I just let them get it all out. Just saying “What we have to resolve right now is that you have been terminated and staying here is not an option” I then gave them two positive choices and one bad. And of course, they took a positive choice and left! HR praised my work, but I hadn’t ...

The FBI’s chief hostage negotiator recounts harrowing standoffs, including the Waco siege with David Koresh and the Branch Davidians, in a memoir that inspired the miniseries Waco, now on Netflix. “Riveting . . . the most in-depth and absorbing section is devoted to the 1993 siege near Waco...

“If you want to know what the life of a typical police hostage negotiator is all about, reading this book is well worth your time.” —Gary W. Noesner, Chief, FBI Crisis Negotiation Unit (ret.), Author: Stalling for Time: My Life as an FBI Hostage Negotiator In his first book, Fight or Flight, Dr. Andrew Young gave readers an up-close-and-personal look into the lives and work of police crisis/hostage negotiators through riveting accounts from his own experiences of tense and potentially tragic encounters with desperate, disturbed, and/or suicidal individuals. His new book, When Every ...

A cautionary but optimistic book about the world’s changing climate and the fate of humanity, from two of the architects of the 2015 Paris Agreement. "One of the most inspiring books I've ever read." —Yuval Harari Christiana Figueres and Tom Rivett-Carnac outline two possible scenarios...

Learn how to successfully emerge from complex crisis conditions with this practical, comprehensive guide. "A book I wish I’d had in difficult times.” —General Stanley McChrystal, US Army (Ret) & Co-Founder and CEO, McChrystal Group When the system breaks, what do you do? You're in the...

Crisis Cops 2, much like the first book, will take you into the world of Hostage/Crisis Negotiations. These are interesting real-life stories from police officers that have been negotiating crisis situations for decades. Crisis Cops 2 will explore first-hand accounts of some of the most intense, life-or-death situations that have happened over the last several decades.

Master negotiator and New York Times bestselling author of You Can Negotiate Anything Herb Cohen says, "Negotiation is the game of life." With his signature humor and self-deprecating style, Cohen explains how to learn powerful yet subtle negotiating ploys to help in business, career, and even family relationships. With his extensive international negotiating experience and unique presentation style, Herb offers this essential guide to the art and practice of negotiation in the 21st century.

Whether you are forced to negotiate a high-pressure business deal or confront an angry family member, within the chapters of this book you will learn how to manage your emotions and quickly process information during stressful situations. You will learn how to effectively read your counterparts and how to decipher their words and body language. This book will properly prepare you for conflict and how to effectively use these skills in multiple real-world situations.

Hostage/crisis negotiations is one of the most demanding and stressful jobs in law enforcement. Crisis Cops will put you into the action, whether it be a bridge jumper, hostage taker, or suicidal subject. These are the origin stories from the early beginnings of hostage/crisis negotiations throughout the country.

Calming the Chaos is a compelling and insightful guide that delves into the art and science of crisis negotiation. Drawing upon real-life experiences, this book takes readers on a gripping journey into the high-stakes world of crisis negotiation, where the power of effective communication can mean the difference between life and death.

When you're drowning in debt and every paycheck disappears before it hits your account, you don't need another lecture about budgeting. You need a survival plan. If you're months behind on bills, facing collection calls, or lying awake at 3 AM wondering which creditor to pay first—this book is for you. Written by someone who's been there: The author climbed out of over $100,000 in debt while supporting four young children and facing 18 months of unemployment. But here's what makes this book different: as an attorney who has also represented companies in debt collection matters, the author...

Hostage negotiation is far more than a simple exchange of words; it is a delicate art that combines strategy, psychology, communication, and a profound understanding of human nature at its most extreme. This book, “Hostage Negotiation: Strategies, Psychology, and Crisis Management,” arises from the need to provide a comprehensive guide for those who seek to understand, study, or operate in critical situations where the lives of innocent people depend on calculated decisions and the ability to influence the behavior of individuals under pressure. From its origins to the most advanced ...

“Readers should come away from Crisis Averted with a better comprehension of what public health does and why it is such a crucial endeavor.” —The Washington Post "A master class in how we can pinpoint and prevent health crises before they spiral out of control."—Scott Gottlieb, MD...

NEW REFORMAT FOR KINDLE I have had the opportunity to review and read THE THIN BLUE LIFELINE and I cannot recommend this book highly enough. This moves policing communication so far beyond "Verbal Judo" and "Tac Com" that those systems cannot even compare (though, to be sure, there are some similar techniques that they utilise in those systems). It is relevant, well-written, operationally-based, and goes to the heart of the matter in dealing with people who are in crisis - not just for dealing with "mentally ill" folks - but virtually everyone with whom police officers come into contact....

Unveiling "Crisis Ready," an essential guide to holistic family crisis management, in an unpredictable and ever-changing world. This transformative eBook opens with a comprehensive understanding of crises, establishing a foundation for readers to comprehend the impact and implications on family dynamics. In "Crisis Ready," you'll relish in the modern exploration of family preparedness, allowing each of you to become prepared and stay prepared for what may lie ahead. As you delve deeper into the chapters, the book progressively takes you through the intricate details of crisis identification...

​“Truly thrilling. Daniel Levin brilliantly conveys both the menace and the evil of Middle Eastern intrigue, and some victories of human kindness over cruelty and despair.” —Daniel Kahneman, New York Times bestselling author of Thinking, Fast and Slow “In laying bare the raw human toll...

Stop leaving value on the table. Start commanding every conversation. In today’s volatile, high-stakes world, negotiation isn’t a luxury—it’s a survival skill. And yet, most people walk into critical conversations underprepared, emotionally reactive, or relying on outdated, win-lose tactics. The Undeniable Negotiator is your definitive playbook for mastering strategic influence, creating massive value, and winning with integrity—every time. Written by global advisor Caspian Lux, this elite-level guide blends cutting-edge psychology, deep strategic frameworks, and real-world ...

Inmates in correctional facilities suffering from psychiatric or substance abuse disorders sometimes display any one of a number of frightening behaviors: verbal outbursts, physical threats and even violence. This comprehensive guidebook offers correctional officers in jail settings strategies to keep themselves and inmates as safe as possible, while functioning at the highest level of professionalism. The first two sections of the book discuss the environment within jail and in the surrounding community that chronically mentally ill individuals cycle within. The third section is concerned ...

This isn't a book about President Donald Trump's political career. It's about his legendary real estate and business career. From transforming a failing hotel into the gleaming Grand Hyatt to creating the iconic Trump Tower, and from navigating the 1990s real estate crash to building a global luxury brand, Donald Trump's journey from Queens, NY developer to international business icon offers powerful lessons for today's leaders. Drawing on exclusive insights and verified accounts, LEAD LIKE TRUMP reveals the leadership principles that drove unprecedented success across multiple industries. ...