Crisis Communication

Become a better crisis leader while equipping yourself with the tools for every day transformative leadership Managing crisis well is at the very heart of good leadership. Here, the team from the National Preparedness Leadership Initiative at Harvard University draws on a deep well of research...

This book is all about how to achieve conflict resolution through 10 powerful strategies. I was working for a company when I was called by HR to deal with an employee who had been terminated but refusing to leave the building! I listened for 15 minutes to what the employee had to say, never interrupted. I just let them get it all out. Just saying “What we have to resolve right now is that you have been terminated and staying here is not an option” I then gave them two positive choices and one bad. And of course, they took a positive choice and left! HR praised my work, but I hadn’t ...

THE TOP SELLING FIRST-TIME MANAGER SERIES HAS SOLD OVER 500,000 COPIES Every manager must be prepared to face tough situations that management training never warned them about. This is the go-to resource for handling everything from a disruption in workflow to managing a hostile workplace, and...

Delivering an effective media interview today is more challenging than ever before. Today’s media spokesperson must compete with shrinking audience attention spans, cope with social media overload, and confront sensationalized reporting. Given those challenges, how can you create positive messages that cut through the noise and motivate your audiences? How can you respond to difficult questions in a confident manner that increases your credibility? And how can you navigate your company through a media crisis so it becomes a mere blip instead of a reputation-destroying disaster? Brad ...

Need a crisis? Pick one. If you’re a PR professional working in a corporation, startup, small business, or nonprofit, you’ll have to deal with a crisis. When. Not if. Are you prepared to deal with the media? Hold a press conference? Prepare speaking points for the CEO? Give media training? Get a handle on your brand and keep the facts front and center?

Is your family truly prepared to handle a crisis, or are you leaving them vulnerable? What happens when disaster strikes and your current home security measures fall short? Can you confidently say your family is fully protected from break-ins, natural disasters, or societal collapse? "The Ultimate Navy SEAL's Home Defense Survival Guide" is your complete manual for transforming your home into a fortified stronghold, providing the expertise needed to prepare for any crisis or emergency. Drawing on the real-world experience and training of Navy SEALs, this guide delivers practical, step-by-...

When disruption hits, leaders don’t need hype. They need a clear frame—and the right first moves. Strategic Preparedness: A Leader’s Guide to Navigating Emergencies, Crisis, and Wars is a concise, practical primer on crisis readiness and response. It brings together the essential elements leaders and managers need to understand: risk assessment, crisis roles and decision structure, communication under pressure, business continuity thinking, and how to build resilience before a crisis forces your hand. You’ll learn how to: assess risks and prioritize what truly matters set up a ...

Using compelling, real-world case studies—including firsthand experience from corporate crises that made global headlines—Ehrhart gives leaders the exact strategies they need to think, respond, and lead under pressure. Whether you’re a business executive, PR strategist, or crisis communicator, Crisis Compass will transform the way you approach high-stakes moments.

In this essential handbook—a blend of Rich Dad, Poor Dad and The Happiness Project—the co-host of the wildly popular InvestED podcast shares her yearlong journey learning to invest, as taught to her by her father, investor and bestselling author Phil Town. Growing up, the words finance...

When phones go silent, networks fail, and the internet disappears, communication becomes one of the most critical lifelines in any emergency. Emergency Communications and HAM Radio is a practical, eye-opening guide to how amateur radio helps bridge the gap when modern systems break down. This book takes readers inside the real role of ham radio during disasters, showing why it remains one of the most dependable backup communication tools available. From storms, wildfires, and power outages to large-scale infrastructure failures, it explains what happens when conventional communication ...

Meet your next crisis head on and get through it stronger than ever by using the hard-earned strategies and core principles from Marc Polymeropoulos, a highly decorated, 26-year operations officer with the CIA. Marc Polymeropoulos has had to live with the consequences of decisions made under the...

Whether you are forced to negotiate a high-pressure business deal or confront an angry family member, within the chapters of this book you will learn how to manage your emotions and quickly process information during stressful situations. You will learn how to effectively read your counterparts and how to decipher their words and body language. This book will properly prepare you for conflict and how to effectively use these skills in multiple real-world situations.

Unlock the Power of Precise Communication with SMEAC! In the high-stakes fields of risk, security, and crisis management, the clarity and precision of your communication can mean the difference between success and failure. Julian Talbot's latest work leverages his extensive experience across global industries to bring you a masterclass in effective briefing. SMEAC—an acronym for Situation, Mission, Execution, Administration & Logistics, and Communication & Signals—has long been a proven method in military and emergency settings for delivering clear, concise, and actionable briefings. ...

Unlock the power of communication when it matters most with "Emergency Links." This comprehensive eBook is your ultimate guide to mastering HAM radio operations in times of crisis. Whether you’re a seasoned operator or a beginner, this blueprint for emergency readiness will transform your understanding of communication during disasters. Dive into the essentials with Chapter 1, which lays the foundation by underscoring why reliable communication is vital. Discover how various communication options can fall short and why HAM radio emerges as the hero in critical moments. Explore the rich ...

A sweeping and empathetic portrait of the new gender divide, from a top pollster and cultural commentator, with key insights into what the gap means for the future of romantic relationships, family life, and America’s civic project “Regardless of your politics, if you’re concerned about...

From FSGO x Logic: a revealing examination of digital advertising and the internet's precarious foundation In Subprime Attention Crisis, Tim Hwang investigates the way big tech financializes attention. In the process, he shows us how digital advertising--the beating heart of the internet--is at...

Aikido is a form of martial arts created by Morihei Ueshiba between the 1920s and 1930s. It is translated as “the way of unifying (with) life energy” or “the way of harmonious spirit.” The martial art is also known as “the gentle art of redirection.” Many of the techniques in this manual come from Verbal Judo: The Gentle Art of Persuasion, a series of techniques designed by Dr. George J. Thompson, Ph.D. (1941-2011). Dr. Thompson was one of the leading experts in verbal self-defense tactics and trained law enforcement agencies all over the world with his techniques. He advanced ...

“When you wake up and you see that the Earth is not just the environment, the Earth is us, you touch the nature of interbeing. And at that moment you can have real communication with the Earth… We have to wake up together. And if we wake up together, then we have a chance. Our way of living...

When Dr. Craig Bowman is served with a summons for medical malpractice, he's shocked, enraged, and more than a little humiliated. A devoted physician who works continuously in the service of others, he endured grueling years of training and is now a partner in an exclusive concierge medical...

This program is ready by Audie Award–winning narrator Holter Graham. A bridge-burning, riotous memoir by a top PR operative in Washington who exposes the secrets of the $129-billion industry that controls so much of what we see and hear in the media—from a man who used to pull the strings...