Automotive Management

Dealers aren't making as much profit from new and used vehicle sales as they used to. Variable margins and sales volumes are under growing pressure, and many dealers are looking to fixed operations for additional growth. Yet many dealers simply aren't ready or able to profitably and properly grow their service business. Many don't understand how much the expectations of today's service customers have changed. Reviewing dealer case studies and automotive research, Fast Lane helps dealers recognize retention problems and how to change their thinking and processes.

Most books about the history of humanity pursue either a historical or a biological approach, but Dr. Yuval Noah Harari breaks the mold with this highly original book. From examining the role evolving humans have played in the global ecosystem to charting the rise of empires, Sapiens integrates history and science to reconsider accepted narratives, connect past developments with contemporary concerns, and examine specific events within the context of larger ideas.

We are approaching a critical threshold in the history of our species. Everything is about to change. Soon you will live surrounded by AIs. They will organize your life, operate your business, and run core government services. You will live in a world of DNA printers and quantum computers, engineered pathogens and autonomous weapons, robot assistants and abundant energy.

Anyone that has been a service manager knows the job is incredibly stressful. I discovered that I could manage my stress level and generate amazing net profit by always keeping a finger on the pulse of the drive-through. You can turn your service lane into a profitable, minimally stressful environment you can be proud of, and "Gold Standard Service Advisors" are the key to it all.

“Nothing happens until somebody sells something.” This is a quote attributed to many successful leaders from Henry Ford to Peter Drucker; and it’s a quote that should drive the priorities of your business. This book was written for those personally leading sales teams and for every leader who has salespeople anywhere in their organizational chart. This includes owners, company presidents, vice presidents, general managers, and everyone else with “manager” in their title. Ridiculously Simple Sales Management lays out, in plain language, everything a sales leader needs to quickly ...

Author Dave Luehr believes that right now is the best time in history to be in the collision repair business but only for those with the right mindset. In The Secrets of America’s Greatest Body Shops, Luehr and co-writer Stacey Phillips share insightful lessons along with real-world stories of actual collision repairers who have discovered the secrets that have propelled them to a much higher level than their competitors.

Want to handle basic auto repairs yourself? This easy-to-follow guide gives you the nuts and bolts of diagnosing trouble and performing maintenance and repairs on your vehicle. You'll explore each system and keep everything running in tiptop shape, including how to change coolant and oil, repair leaks, and check breaks. Along with learning about rollover protection, you will also discover how to utilize stability control. Plus, you'll see how to go green on the road - from recycling oil to choosing alternatively fueled vehicles.

Since writing my first book Success in Auto Body and Collision Shop management much has changed in my career and in the industry itself. In this my second book I look at things more from the perspective of a regional or district manager or above who is engaged in multi-unit management. Starting off with belief and vision and then spending many pages on leadership. The older I get, the more I am convinced that success for yourself and for your team comes down to leadership. It comes down to you. Unfortunately, that is exactly what we are lacking in much of our world today. It is my hope that...

This audiobook presents a framework for service management called the integral service management framework (ISMF), which adds multiple perspectives to traditional service management that have not been emphasized sufficiently elsewhere.

In early 1990s Detroit, Fairlane Tool and Manufacturing Company thrives despite competing with huge publicly traded automotive parts suppliers. The company's young management team and collaborative corporate culture make it a wonderful place to work until unforeseen events change the company's work environment and threatens its very existence. Seen from the eyes of those affected, Tool & Die is a story of the loves, lives, deaths and sometimes steamy romances of the people involved.

Leaders are under increasing pressure to ensure their businesses are gender-balanced and inclusive for the benefit of the economy and society.

Wenn Europas Autobauer überleben wollen, müssen sie sich radikal umstrukturieren - sowohl mental als auch real. Ex-Audi-Vorstand Peter Mertens ist überzeugt: Zukunftsfähig sind nur die Unternehmen, die mehr Nachhaltigkeit wagen, die sich stark machen für mehr europäische Souveränität in der globalen Automotive Industrie und sich öffnen für Kooperationen innerhalb und außerhalb der Branche. Dabei ist ein Zusammenschluss von Wirtschaft, Politik und Wissenschaft ebenso nötig wie ein neues Verständnis dessen, was ein Auto überhaupt ist.