Episodios

  • E59: Navigating the grey area that can decide life or death for business in Vietnam
    Oct 7 2025

    "That grey area or that almost darkness within a conversation can be life and death. And if you don’t have the trust to be able to have an honest conversation, you can meet an impasse and never move forward," says CBRE's Lawrence Lennon, in this episode of You Don't Know Vietnam. Lawrence, who is Director of Capital Markets Services at CBRE, tells Ian Paynton about the forces driving Vietnam’s next economic leap. From record-breaking FDI and infrastructure spend to the surge in tourism and manufacturing, He explains why Vietnam’s growth story is one of the most compelling in Asia right now. But beyond the numbers, he reveals the unseen dynamics that matter most: why trust is the real insurance policy in Vietnam’s business culture, how relationships unlock opportunities that data alone can’t, and what global investors often miss when they view Vietnam only through spreadsheets. Whether you’re an investor, entrepreneur, or just curious about the future of Vietnam, this episode offers a rare look at both the hard data and the hidden human factors shaping the country’s momentum.

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    This podcast is brought to you by We Create Content, the content marketing agency that builds audiences for global brands in Vietnam. You can follow our host, Ian Paynton, on LinkedIn, and follow the podcast on Instagram, TikTok and X.

    A special thanks to DJ Jase at The Beats Saigon for the soundtrack, and to YOU for listening.

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    30 m
  • E58: Eat alone? Not in Vietnam — the F&B localisation playbook
    Sep 22 2025

    What makes Vietnamese dining culture so unique—and why do so many global F&B brands stumble here? In this episode, Ian Paynton speaks with Loan Vu, hospitality expert and co-founder of SNL’s Diner in Hanoi. Loan shares how she’s adapted an American menu to fit Vietnamese tastes, from portion sizes to introducing turkey dinners, and why communal dining changes everything. We dive into the challenges of hiring and keeping staff in Vietnam’s high-turnover F&B sector, the importance of kindness and culture in retention, and why slow, brand-led marketing beats chasing quick trends. Loan also explains why some of the world’s biggest F&B names, like McDonald’s and Starbucks, have struggled in Vietnam—and what global entrants can learn from it. If you’re in food & beverage, hospitality, or just curious about Vietnam’s fast-moving market, this episode is full of insights about localisation, resilience, and building a business that lasts.

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    If you enjoy this conversation or think someone in your network could find value in it, please share it and hit follow to get notified when the next episode drops.

    This podcast is brought to you by We Create Content, the content marketing agency that builds audiences for global brands in Vietnam. You can follow our host, Ian Paynton, on LinkedIn, and follow the podcast on Instagram, TikTok and X.

    A special thanks to DJ Jase at The Beats Saigon for the soundtrack, and to YOU for listening.

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    36 m
  • E57: The future of retail in Vietnam — with e-commerce veteran Benji Lamb
    Sep 8 2025

    If you're on LinkedIn and interested in Vietnam, you've probably already heard of Benji Lamb. He's the founder and CEO of Asia Circles, a company that partners with global brands to help them break into Vietnam’s retail market. And one thing's for sure: he knows his stuff when it comes to e-commerce. We dive into his first-hand experience living through Shanghai’s e-commerce revolution and the striking parallels—and differences—he sees in Vietnam today. Benji breaks down modern trade vs. general trade and shelf commerce vs. push commerce, making sense of how brands really win in Vietnam’s fast-changing retail scene. We also get personal: what’s it been like for him setting up shop here? And is it OK to show vulnerability as a leader in front of your Vietnamese team? If you’re interested in the future of retail and e-commerce in Vietnam, this one’s packed with on-the-ground insights you won’t want to miss.

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    If you enjoy this conversation or think someone in your network could find value in it, please share it and hit follow to get notified when the next episode drops.

    This podcast is brought to you by We Create Content, the content marketing agency that builds audiences for global brands in Vietnam. You can follow our host, Ian Paynton, on LinkedIn, and follow the podcast on Instagram, TikTok and X.

    A special thanks to DJ Jase at The Beats Saigon for the soundtrack, and to YOU for listening.

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    45 m
  • E56: Copywriting, killer audio ads and a drone show fail — the state of advertising in Vietnam
    Aug 12 2025

    What’s really going on in Vietnam’s advertising scene? In this episode of You Don’t Know Vietnam, we sit down with creative director Espin Hoan to unpack the fast, loud, and ever-changing world of Vietnamese advertising. We explore why copywriting rhythm matters in a tonal language like Vietnamese, why audio ads are having a golden moment, and what brands can learn from two very different campaigns — one that built genuine brand love, and another that left audiences feeling used (yes, we’re talking about that drone show). From Gen Z’s guerrilla-style brand activations to the need for more heart and less ego in creative work, Espin shares her take on where Vietnam’s advertising is winning, where it’s losing, and how it can raise the bar.

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    If you enjoy this conversation or think someone in your network could find value in it, please share it and hit follow to get notified when the next episode drops.

    This podcast is brought to you by We Create Content, the content marketing agency that builds audiences for global brands in Vietnam. You can follow our host, Ian Paynton, on LinkedIn, and follow the podcast on Instagram, TikTok and X.

    A special thanks to DJ Jase at The Beats Saigon for the soundtrack, and to YOU for listening.

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    31 m
  • E55: Can Hai Phong become Vietnam’s Shanghai?
    Jul 14 2025

    In this episode of You Don’t Know Vietnam, Ian Paynton travels (virtually) to Hai Phong — Vietnam’s third-largest city and rising industrial powerhouse — to speak with Koen Soenens, the Sales & Marketing Director of DEEP C, the European-managed industrial zone developer that’s been helping the shape economic growth in the region for nearly 30 years. Koen shares why Hai Phong is being compared to Shanghai, how Vietnam became a “safe bet” for global business, and what it really takes to succeed here: long-term commitment, local understanding, and community engagement. From bamboo diplomacy to air quality challenges, this episode is packed with grounded insights on navigating Vietnam’s business culture and future potential. Whether you're exploring Vietnam as a China +1 strategy, expanding your manufacturing footprint, or just curious about life beyond Hanoi and Ho Chi Minh City, this one’s for you.

    Send us a text

    If you enjoy this conversation or think someone in your network could find value in it, please share it and hit follow to get notified when the next episode drops.

    This podcast is brought to you by We Create Content, the content marketing agency that builds audiences for global brands in Vietnam. You can follow our host, Ian Paynton, on LinkedIn, and follow the podcast on Instagram, TikTok and X.

    A special thanks to DJ Jase at The Beats Saigon for the soundtrack, and to YOU for listening.

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    37 m
  • E54: Why slow is better in speedy Vietnam – with kombucha entrepreneur Faya Nguyen
    Jul 1 2025

    In Vietnam’s fast-paced F&B landscape, where trends explode and vanish overnight, kombucha entrepreneur Faya Nguyen chose a different path — and it’s working. In this episode, Faya shares how she grew her brand Cultra Brewery from her parents’ garage into a premium kombucha supplier trusted by top hotels, restaurants, and wellness-minded consumers across Vietnam. We explore how slowing down helped her build long-term partnerships, why trust and transparency matter in Vietnam’s evolving business culture, and what other founders can learn from resisting the urge to scale fast. If you’ve ever wondered whether patience, craft, and care still have a place in fast-moving Vietnam — this one’s for you.

    Send us a text

    If you enjoy this conversation or think someone in your network could find value in it, please share it and hit follow to get notified when the next episode drops.

    This podcast is brought to you by We Create Content, the content marketing agency that builds audiences for global brands in Vietnam. You can follow our host, Ian Paynton, on LinkedIn, and follow the podcast on Instagram, TikTok and X.

    A special thanks to DJ Jase at The Beats Saigon for the soundtrack, and to YOU for listening.

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    27 m
  • E53: Meet the stand-up comedian who made Durex Vietnam hilariously hyper local
    Jun 17 2025

    Meet Ankita Ghosh, a creative director and stand up comedian who is based in Ho Chi Minh City and runs Saigon International Comedy. In this episode of You Don't Know Vietnam, she talks about the state of stand up comedy in Vietnam right now, what you can joke about and what you can't, and how the comedy scene changes from north to south. She explains what it was like moving from Bangladesh to Vietnam as a creative director in advertising, and talks through her role on the Durex Vietnam account, which became famous nationwide for its hilarious always-on social media content that tapped into real time global trends to generate buzzy local conversation.

    Send us a text

    If you enjoy this conversation or think someone in your network could find value in it, please share it and hit follow to get notified when the next episode drops.

    This podcast is brought to you by We Create Content, the content marketing agency that builds audiences for global brands in Vietnam. You can follow our host, Ian Paynton, on LinkedIn, and follow the podcast on Instagram, TikTok and X.

    A special thanks to DJ Jase at The Beats Saigon for the soundtrack, and to YOU for listening.

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    36 m
  • E52: Is Vietnam's richest demographic being ignored by brands?
    Jun 3 2025

    Vietnam’s Gen Z may get all the attention but there’s another demographic with deep pockets and untapped potential. In this episode, Ian Paynton speaks with Lai Tien Manh, Managing Director of market research and branding agency MiBrand to uncover what global brands often miss when entering Vietnam. From the rise of local brands and the north–south cultural divide to the boom in digital payments and livestream commerce, Manh explains what’s changing fast — and what brands need to do to keep up. He also reveals why Vietnam’s over-60s, shaped by decades of war and quiet investment, may be the richest and most overlooked consumer group in the country. Whether you're building a product, planning a campaign, or just trying to make sense of Vietnam's shifting market — this episode is packed with insight.

    Send us a text

    If you enjoy this conversation or think someone in your network could find value in it, please share it and hit follow to get notified when the next episode drops.

    This podcast is brought to you by We Create Content, the content marketing agency that builds audiences for global brands in Vietnam. You can follow our host, Ian Paynton, on LinkedIn, and follow the podcast on Instagram, TikTok and X.

    A special thanks to DJ Jase at The Beats Saigon for the soundtrack, and to YOU for listening.

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    26 m