Episodios

  • 468: How to Start a Roofing Business in 2026: Profit, Systems & What Most Get Wrong

    468: How to Start a Roofing Business in 2026: Profit, Systems & What Most Get Wrong
    Feb 27 2026
    EPISODE DESCRIPTIONThinking about starting a roofing business? Or trying to run yours more professionally?In this episode, Dave sits down with former co-host and roofing business owner John Delaurier to talk about what it actually takes to build a profitable roofing company in 2026.They cover profit margins, speed to lead, branding, hiring your first sales rep, neighborhood domination marketing, and the key KPIs every contractor must track.If you want to build it right — this episode is for you.📄 SHOW NOTESHow to Start a Roofing Business in 2026: Profit, Systems & What Most Get WrongA lot of contractors want to start a roofing company.Very few understand what it actually takes to build one that’s profitable, stable, and scalable.In this episode, Dave Sullivan sits down with former co-host and former coaching client John Delaurier — who started a roofing company from scratch, built it to $3M, ran it profitably, and eventually sold it.Now working with contractors across the country, John shares what he’s seeing in today’s market and what separates contractors who win from those who struggle.What We Cover:Why “slow market” doesn’t mean you can’t winThe importance of defining your “why” before startingWhy revenue means nothing without marginWhy 35% gross profit should be your minimum target (retail)The 4–5M revenue sweet spot for lifestyle + profitabilitySpeed-to-lead and why seconds matterBranding mistakes most contractors makeWhy you must dominate neighborhoodsWhy the owner should sell the first $1MHiring and training your first sales repThe three KPIs that drive everything:Close rateAverage ticket sizeGross profit marginWhy job costing must happen on every single jobKey TakeawaysYou don’t grow into profitability — you build it intentionally.If you’re not tracking your numbers, you’re guessing.Speed to lead wins in a shrinking market.Branding is about your customer — not your ego.You must learn to sell before you hire salespeople.SponsorsRubyIf your phone isn’t getting answered live, you’re losing jobs.Ruby provides professional virtual receptionists who answer calls and book appointments so you never miss an opportunity.👉 theroofercoach.com/rubySMA SupportAs your roofing business grows, operations get messy fast.SMA Support helps simplify and systemize your back-end operations so you can scale without chaos.👉 smasupport.usResources MentionedProLine CRM – useproline.comTop RepSTG (Sales Transformation Group)KickCharge Branding (Dan Antonelli)Brad Akers – Neighborhood Domination StrategyLooking for Mentorship?If you’re serious about building a profitable roofing business and want accountability and guidance…👉 Head over to theroofercoach.com and schedule a call.⏱ TIMESTAMPS (Chapters)00:00 – Intro03:00 – State of the roofing market in 2025–202610:54 – Defining your “why” before starting13:51 – Reverse engineering income goals15:30 – Revenue per capita and staffing17:00 – Why 35% gross profit matters23:00 – Branding mistakes contractors make32:00 – Speed to lead and instant response systems37:40 – Neighborhood domination marketing48:18 – Why the owner sells the first $1M57:04 – The 3 KPIs every contractor must track1:00:20 – Financials, bookkeeping, and keeping score
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    1 h y 6 m
  • 467: Is Your Roofing Website Costing You Jobs?

    467: Is Your Roofing Website Costing You Jobs?
    Feb 20 2026

    EPISODE SUMMARY

    What actually makes a roofing website convert in 2026 — and why most contractors waste money on marketing because their foundation is weak.

    EPISODE DESCRIPTION

    Most roofing websites are built to look good.

    The only thing that matters is whether they generate qualified appointments.

    In this episode of The Roofer Show, I sit down with Cody from Hook Agency to break down what actually makes a roofing website convert in 2026.

    We cover:

    • What a roofing website is actually supposed to do

    • What makes a homepage convert in the first 5 seconds

    • Why your About page builds trust (or kills it)

    • Service pages and location pages (and why most contractors get this wrong)

    • Google Ads vs Meta Ads

    • The biggest DIY advertising mistakes

    • What transparent marketing reporting should look like

    • How to measure ROI the right way

    If you’re spending money on SEO or paid ads and not seeing results, this episode will help you rethink your foundation.

    Your website is the hub of your marketing.

    If it doesn’t convert, everything else struggles.

    KEY TAKEAWAYS

    1. A roofing website must confirm, build trust, and drive a clear action.
    2. Most contractors design for ego instead of conversion.
    3. Location pages are essential for local SEO.
    4. Clicks and impressions don’t matter — appointments do.
    5. DIY Google Ads without strategy wastes money.
    6. Marketing reporting must focus on ROI, not vanity metrics.


    RESOURCES & LINKS

    Hook Agency

    https://hookagency.com

    Ruby Receptionists

    Live, professional phone answering that converts calls into appointments

    theroofercoach.com/ruby (Get $150 off your first month – tell them Dave sent you)

    ProLine CRM

    Follow-up automation, quotes, updates, and review requests — done for you

    useproline.com (Tell them you heard about ProLine on The Roofer Show)

    SMA Support

    Inside sales and operations support so nothing falls through the cracks

    smasupport.us (Tell them Dave sent you)

    Download Dave’s Free 1-Page Business Plan

    https://theroofercoach.com

    Book a Coaching Call

    https://theroofercoach.com
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    1 h y 2 m
  • 466: Boring Pays: Why Roofing Growth Without Systems Will Break Your Business

    466: Boring Pays: Why Roofing Growth Without Systems Will Break Your Business
    Feb 6 2026

    EPISODE SUMMARY

    Most roofers think they need more leads.

    But leads don’t fix a broken roofing business — they amplify the chaos.

    In this episode, Dave Sullivan explains why the “boring” foundation work — answering the phone, follow-up, systems, process, and finishing jobs the right way — is what actually creates profit, control, and time off.

    This episode ties directly to last week’s show (Your Roofing Company Isn’t Ready for More Leads) and sets the stage for upcoming episodes on markup vs profit and what a website is really supposed to do.

    If you’re tired of being busy, stressed, and wondering where the money went, this is a Start Here episode.

    EPISODE DESCRIPTION

    Roofing contractors love exciting goals: more leads, more sales, bigger numbers.

    But here’s the truth — if your systems can’t handle growth, growth will punish you.

    In this episode, Dave breaks down why most roofing businesses struggle even when revenue is up and what must be fixed before you chase more leads or scale.

    Dave also shares a real-world lesson from a recent home renovation project and why the last 5–10% of a job — the walkthrough, closeout, and customer experience — is what actually drives 5-star reviews, referrals, and long-term brand value.

    This is the foundation work most contractors avoid because it feels boring — and exactly why it works.

    IN THIS EPISODE, YOU’LL LEARN

    1. Why more leads don’t solve broken systems
    2. The real job of your website (and what it’s NOT)
    3. Why speed-to-lead and live phone answering matter
    4. How follow-up automation changes close rates
    5. Why most contractors struggle to convert opportunities
    6. The “2-week vacation test” to see who really owns the business
    7. Why finishing strong is what earns reviews and referrals
    8. Why mentoring beats one-time courses when plans change

    RESOURCES & LINKS

    1. Free 2026 Roofing Business Success Audit
    2. (50 yes/no questions + a score you can compare to other companies)
    3. Visit the Resources page at TheRooferCoach.com
    4. Ruby Receptionists
    5. Live, professional phone answering that converts calls into appointments
    6. theroofercoach.com/ruby
    7. (Get $150 off your first month – tell them Dave sent you)
    8. ProLine CRM
    9. Follow-up automation, quotes, updates, and review requests — done for you
    10. useproline.com
    11. (Tell them you heard about ProLine on The Roofer Show)
    12. SMA Support
    13. Inside sales and operations support so nothing falls through the cracks
    14. smasupport.us
    15. (Tell them Dave sent you)
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    30 m
  • 465: Your Roofing Company Isn’t Ready for More Leads

    465: Your Roofing Company Isn’t Ready for More Leads
    Jan 30 2026
    EPISODE SUMMARYMost roofers think they need more leads.In reality, most have a foundation problem.In this episode, Dave Sullivan explains why missed calls, weak follow-up, messy books, and lack of planning are the real reasons roofing companies struggle — and why buying more leads only makes the problem worse.EPISODE DESCRIPTIONRoofers are obsessed with leads.But more leads won’t fix a broken business.If your roofing company feels busy but broke, the problem usually isn’t marketing — it’s systems, sales process, job costing, and financial clarity.In this solo episode, Dave Sullivan walks through his Roofing Business Success Audit and One-Page Business Plan, and explains why every contractor must master the fundamentals before trying to scale.Dave breaks down:Why most roofing companies aren’t ready for growthHow to improve results by raising your close rateWhy missed calls and poor follow-up quietly kill profitsThe Three-Legged Stool: Sell Work / Do Work / Keep ScoreWhy messy books force CPAs to file extensionsHow bad job costing destroys pricing and marginsWhy top-line revenue is vanity and profit is realityIf you want a business that actually makes money — not just looks busy — this episode is your reality check.YOU’LL LEARNWhy more leads won’t solve your problemsHow to close more deals without spending more on adsWhy sales process matters more than marketingHow job costing affects your pricingWhy QuickBooks out-of-the-box doesn’t work for contractorsHow to use financial statements to make decisionsWhy planning beats reactingHow to use the Roofing Business Audit as a diagnostic toolTIMESTAMPS00:00 – Sponsor: Ruby Receptionists01:25 – Busy but broke: the real problem04:16 – Why leads aren’t the issue05:46 – Close rate and sales fundamentals08:05 – Back to basics (golf analogy)09:05 – The business checkup mindset09:49 – Sponsor: ProLine CRM11:00 – Sell Work: sales process and follow-up14:20 – Do Work: production and job costing15:23 – Keep Score: financials and reports17:06 – Why QuickBooks isn’t set up for contractors18:09 – Bookkeeping cleanup and Tisha19:20 – Workers’ comp and miscategorized job costs21:25 – Sponsor: SMA Support22:19 – Why business plans matter23:46 – Why scaling without profit fails26:21 – Scott Tebay story on success27:43 – John DeLorian and annual planning29:36 – Mike Tyson quote: planning vs reacting32:02 – Download the Audit and Plan33:02 – Tax season warning: extensions34:05 – Final takeaways and contact infoRESOURCESThe Roofer Coachhttps://theroofercoach.comFree 1-Page Business Planhttps://theroofercoach.com/plan2026 Roofing Business Success Audithttps://theroofercoach.com/resources/LINKSWork with Dave / Mentoringhttps://theroofercoach.com/mentoring/Free Resourceshttps://theroofercoach.com/resources/Text Dave(510) 612-1450Free Strategy Callhttps://davesullivan.as.me/free-strategy-callTRUSTED & VETTED SPONSORSRuby ReceptionistsUS-based professionals who answer your phones live and tee up the saleGet $150 off → https://theroofercoach.com/rubyProLineAutomated follow-up, texts, emails, and CRM for roofers50% off first month with code DAVE50 → https://useproline.comSMA SupportRoofing-specific virtual assistantshttps://smasupport.us
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    35 m
  • 464: Branding for Roofers: How to Stand Out, Charge More, and Get Cheaper Leads

    464: Branding for Roofers: How to Stand Out, Charge More, and Get Cheaper Leads
    Jan 23 2026
    EPISODE SUMMARYMost roofers chase leads. The best roofers build a brand.In this episode, Dave and Crystal Williams explain why branding—not just ads—is what makes leads cheaper, customers more loyal, and businesses more valuable over time.EPISODE DESCRIPTIONRoofers are obsessed with leads.But leads get more expensive every year — unless you build something that makes people remember you, trust you, and look for you by name.That’s called branding.In this episode, Dave Sullivan sits down with Crystal Williams of Lemon Seed Marketing to explain what branding actually means for roofing companies — and how to build it while still generating leads today.They break down:Why most roofers look the sameHow differentiation keeps you out of price warsHow mascots, billboards, trucks, and storytelling really workWhy “direct search” is the real scorecard for brandingAnd why marketing cannot fix broken operationsCrystal also shares the real-world case study of Eminem Roofing and Rufus the Armadillo, showing how consistent branding helped turn a small roofing company into a dominant regional player.If you want cheaper leads, better customers, and a business that’s worth more than its trucks — this is where it starts.YOU’LL LEARNWhat branding actually means (it’s not your logo)Why differentiation lets you charge moreHow branding and lead gen should run togetherWhy mascots work — if you commitHow to measure branding using direct searchWhy marketing exposes bad operationsWhen it’s time to rebrandHow consistent branding lowers your cost per leadTIMESTAMPS00:00 – Why branding matters01:16 – What branding really is03:45 – Storytelling and emotional connection06:45 – Differentiation vs being a commodity09:02 – Brand personality and origin stories13:29 – Eminem Roofing case study17:16 – Rufus the Armadillo and mascots23:24 – When mascots work (and when they don’t)29:47 – Ideal customer avatars and audits35:21 – How to measure brand ROI41:14 – Branding is a long-term commitment43:09 – Why marketing can’t fix bad operations48:15 – When to rebrand53:45 – Final takeaways54:19 – How to reach CrystalRESOURCESLemon Seed Marketinghttps://lemonseedmarketing.comEmail: hello@lemonseedmarketing.comEmail: crystal@lemonseedmarketing.comLINKSWork with Dave / Mentoringhttps://theroofercoach.com/mentoring/Free Resourceshttps://theroofercoach.com/resources/Text Dave(510) 612-1450Free Strategy Callhttps://davesullivan.as.me/free-strategy-callFree 1-Page Business Planhttps://theroofercoach.com/planTRUSTED & VETTED SPONSORSRuby ReceptionistsUS-based professionals who answer your phones live and tee up the saleGet $150 off → https://theroofercoach.com/rubyProLineAutomated follow-up, texts, emails, and CRM for roofers50% off first month with code DAVE50 → https://useproline.comSMA SupportRoofing-specific virtual assistantshttps://smasupport.us
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    56 m
  • 463: Roofers Who Don’t Know Their Numbers Won’t Survive This Market

    463: Roofers Who Don’t Know Their Numbers Won’t Survive This Market
    Jan 16 2026
    EPISODE SUMMARYThis episode was recorded during the roofing boom—when being busy hid bad numbers. Today, work is slower and margins are tighter. Dave explains why job costing is now the difference between surviving and disappearing, and why “gut feel” leaves contractors broke even even when they’re busy.EPISODE DESCRIPTIONThis interview was recorded a few years ago when the roofing market was on fire. Phones were ringing, jobs were everywhere, and being busy hid a lot of sins.Today it’s different.Jobs are harder to get. Margins are thinner. And the contractors who don’t truly understand their numbers—what jobs actually make money, what crews are profitable, what their real labor cost is—those companies won’t survive this market.I hear it every week:“Dave, we’re working like crazy… but there’s never any money in the bank.”That’s not bad luck. That’s no job costing.Successful contractors job cost every job. Unsuccessful ones run on gut feel—and in this market, gut feel will put you out of business.In this conversation, Dave Sullivan sits down with construction finance expert Leslie Shiner to break down the simple job costing system profitable roofers use to protect margins and make real decisions.You’ll LearnWhy “gut feel” lies—and cash proves itThe real reason busy roofers still have no moneyHow to calculate true labor cost (labor burden)Paid hours vs billable hours = labor utilizationWhy labor overruns destroy profit faster than materialsHow estimate vs actual fixes bad pricingHow to see which crews and job types make moneyTwo KPIs every roofer must trackTIMESTAMPS00:00 – Why this matters now02:20 – Gut feel vs real profit06:20 – What job costing actually means10:15 – True labor cost & labor burden17:30 – Labor utilization explained24:15 – Estimate vs actual the right way30:25 – Fixing downtime & productivity36:40 – Sales to production handoff40:35 – KPIs that matter44:15 – Improving your systemRESOURCESShiner Group: https://www.shinergroup.comFree Labor Burden Calculator (on Leslie’s site)LINKSWork with Dave / Mentoring: https://theroofercoach.com/mentoring/Free resources: https://theroofercoach.com/resources/Connect with Dave!Text Dave: (510) 612-1450Free Strategy CallWant to grow a more profitable roofing business?Book a free strategy call with Dave here → davesullivan.as.me/free-strategy-callFree ResourceDownload your FREE 1-Page Business Plan for Roofing Contractors → theroofercoach.com/planWatch on YouTubeSubscribe for weekly tips and full episodes → @DaveSullivanRooferShowTrusted & Vetted SponsorsRuby ReceptionistsUS-based professionals who answer your phones live, leave a great first impression, and tee up the sale.Get $150 off your first month → theroofercoach.com/rubyProLineAutomate your follow-up and close more jobs with text, email, and CRM integration.Try it FREE + save 50% off your first month with code DAVE50 → useproline.comSMA SupportRoofing-specific virtual assistants who know the business. Free up your time by outsourcing admin, marketing, and customer service tasks → smasupport.usGUESTLeslie Shiner – Shiner Grouphttps://www.shinergroup.com
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    55 m
  • 462: Tim Brown’s New Roofing Company: Building “Owl Roofing” with a One-Page Business Plan

    462: Tim Brown’s New Roofing Company: Building “Owl Roofing” with a One-Page Business Plan
    Jan 9 2026
    As we head into 2026, many roofing contractors are rethinking how they build their business—focusing less on chaos and top-line growth, and more on profitability, structure, and long-term value.In this episode, Dave Sullivan sits down with Tim Brown of Hook Agency, who’s doing something unexpected: launching his own roofing company, Owl Roofing. Dave walks Tim through the One-Page Business Plan framework to pressure-test the idea, clarify the strategy, and uncover the real challenges that come with starting a roofing business the right way.This conversation goes far beyond marketing. Tim and Dave dig into storm work vs. retail, branding and positioning, financing-first selling, leadership depth, production risks, and what it really takes to build a roofing company that can grow without relying on the owner every day.If you’re planning your 2026 strategy—or thinking about starting, scaling, or eventually stepping back from your business—this episode will sharpen your thinking fast.What you’ll hear in this episode:Why Tim Brown is launching Owl Roofing and what he hopes to buildUsing the One-Page Business Plan to create clarity and directionStorm work vs. retail roofing and how to think about the mixWhy being “five-mile-famous” beats spreading marketing thinThe two biggest homeowner complaints: communication and clean-upFinancing-first selling: why homeowners buy payments, not pricesDave’s three-legged stool framework: Sell Work, Do Work, Keep ScoreThe real risks in roofing: hiring, production handoffs, insurance tightening, and cash flowBuilding a business that creates options—sell it, step back, or keep it cash flowingResources mentioned:Free One-Page Business Plan for Roofing Contractors → https://theroofercoach.com/resourcesRoofing Success Audit → https://theroofercoach.com/resourcesHook Agency → https://hookagency.comTrusted & Vetted Sponsors:Ruby Receptionists – US-based professionals who answer your phones live, create a great first impression, and tee up the sale so you can focus on running your business.Get $150 off your first month → https://theroofercoach.com/rubyProLine – The roofing CRM that sells more jobs and helps you make it home for dinner. Automate follow-up, quoting, and communication in one simple platform.Try it FREE + save 50% off your first month with code DAVE50 → https://useproline.comSMA Support – Roofing-specific virtual assistants who understand the business. Outsource admin, marketing, and customer service tasks to free up your time.Learn more → https://smasupport.usConnect with Tim:Facebook: https://facebook.com/invigoratedOwlRoofing.comWork with Dave (2026):Looking for a mentor to help guide you and accountability to building a more profitable roofing business? Let’s talk.Book a free strategy call → https://davesullivan.as.me/free-strategy-callWatch on YouTube:Subscribe for full episodes and short-form roofing business insights → @DaveSullivanRooferShow
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    1 h y 9 m
  • 418: Boost Your Roofing Business with Local SEO & Google Maps Optimization

    418: Boost Your Roofing Business with Local SEO & Google Maps Optimization
    Jan 2 2026
    As we head into 2026, homeowners are still turning to Google when they need a roofer, and local visibility continues to drive high-quality leads. Many contractors spend money on marketing without understanding how local SEO and Google Maps actually work. In this episode, Dave breaks down the fundamentals of local search, what really drives inbound leads, and how to improve visibility without relying solely on paid ads.If homeowners can’t find you on Google, you don’t exist.In this episode, I sit down with local SEO expert Dima Sobovoy to break down how roofing contractors can win more jobs by showing up where it matters most, Google Maps and local search.We talk about why many roofing websites and SEO campaigns fail, what Google actually looks for when ranking local contractors, and how simple changes can dramatically improve visibility without chasing gimmicks or shortcuts.This episode is about building a strong local presence that consistently generates qualified leads, not just clicks.Local SEO isn’t optional for roofing contractors; it’s foundational.In this episode, Dave Sullivan talks with Dima Sobovoy about what actually drives local rankings for roofers and home service businesses. They break down the common mistakes contractors make with SEO, why “set it and forget it” marketing doesn’t work, and how Google Maps has become one of the most powerful lead sources in local markets.Dima explains the importance of Google Business Profiles, reviews, proximity, relevance, and consistency, and how contractors can improve their local presence without massive ad budgets. The conversation also covers how SEO fits into a broader business system, so leads don’t go to waste once the phone starts ringing.If you want more inbound leads from homeowners actively searching for a roofer in your area, this episode lays out the fundamentals you need to understand.This episode is a replay of a previously published episode of The Roofer Show. We’re bringing it back because the message is especially relevant as contractors plan for 2026.Original episode: https://theroofershow.com/418What you’ll hear in this episode:Google Maps visibility is critical for roofing contractorsLocal SEO drives higher-intent leads than many paid adsGoogle Business Profiles must be actively managed, not ignoredReviews, consistency, and relevance matter more than tricksSEO only works when paired with strong follow-up systemsLong-term local visibility beats short-term marketing hacksResources:Connect with Dave!Text Dave: (510) 612-1450Free Strategy CallWant to grow a more profitable roofing business? Book a free strategy call with Dave here → davesullivan.as.me/free-strategy-callFree ResourceDownload your FREE 1-Page Business Plan for Roofing Contractors → theroofershow.com/planWatch on YouTubeSubscribe for weekly tips and full episodes → @DaveSullivanRooferShowTrusted & Vetted SponsorsRuby Receptionists – US-based professionals who answer your phones live, leave a great first impression, and tee up the sale. Get $150 off your first month → theroofercoach.com/ruby.ProLine – Automate your follow-up and close more jobs with text, email, and CRM integration. Try it FREE + save 50% off your first month with code DAVE50 → useproline.com.SMA Support – Roofing-specific virtual assistants who know the business. Free up your time by outsourcing admin, marketing, and customer service tasks → smasupport.us.
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    1 h y 22 m