Episodios

  • From Zero to 23 Stores with Jon Schemmel
    Aug 6 2025

    Jon Schemmel has taken SBL Ventures from zero to 23 laundromats in 5 years! Learn how he's done it, the model he uses, the lessons he's learned, and his hopes for the future. Can laundromat be a passive venture? Is more always better? Thoughts to ponder in this episode of The Laundromat Millionaire Show with Dave & Carla Menz.

    Referenced Links:
    Our Guest: linkedin https://www.linkedin.com/in/jon-schemmel/ and website http://www.sbl-ventures.com/
    Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com
    Our Website: https://www.laundromatmillionaire.com
    Our Online Course: https://dave-menz.mykajabi.com/sales-page
    Our Youtube channel: https://youtube.com/c/LaundromatMillionaire
    Our Podcast: https://laundromatmillionaire.com/podcast/
    Our Facebook: https://www.facebook.com/laundromatmillionaire/
    Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire
    Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/
    Our Instagram: https://www.instagram.com/laundromatmillionaire/
    Our laundromats: https://www.queencitylaundry.com
    Our pick-up and delivery laundry services: https://www.queencitylaundry.com/delivery
    Our WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/
    Suggested Services Page: https://www.laundromatmillionaire.com/services
    WDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/
    LaundroBoost Marketing Company: https://laundroboostmarketing.com/
    Clean Show Registration: https://the-clean-show.us.messefrankfurt.com/us/en.html
    Laundroworks: https://laundroworks.com/
    Todd Santoro – Clean Wash Systems https://cleanwashlaundry.com/
    Connecteam app https://connecteam.com/
    Alliance Laundry Systems https://alliancelaundry.com/
    Open Phone https://www.openphone.com/
    FasCard: https://www.laundrycard.com/products/fascard/

    Timestamps
    00:00 Episode 101 Intro
    02:29 Jon’s Background: Going from zero to 23 laundromats
    04:40 Beyond a Passive Investor
    06:52 Getting the 1st Store
    08:14 Full-time Job + a Side Hustle?
    11:28 Branding Across the Laundromats
    12:15 Focused on Turnkey or Fixer Uppers?
    15:50 Locations
    18:03 Building a Team
    20:42 Lessons from Corporate America
    22:13 The Laundromat Model
    25:53 Customer Service when Unattended
    28:01 Payment Systems & Collections
    30:57 Evaluating a Potential Purchase
    32:48 Staying Basic or Optimize Revenue Streams
    38:56 Tips for Managing 23 Locations – Controlling Collections
    43:50 Entities & Bookkeeping Strategies
    51:07 Building the Airplane as You Fly – Final Thoughts

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    57 m
  • 12 Steps Before You Close the Deal with Dave & Carla Menz
    Jul 9 2025

    Confused about what "due diligence" is? Not sure what steps to take before you buy that laundromat? How do you make sure it's a good deal and you're protected? In this episode of The Laundromat Millionaire Show, Dave & Carla Menz reveal their 12 recommended steps to take before you close on that laundromat purchase.

    Referenced Links:
    Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com
    Eastern Funding: https://www.easternfunding.com/
    Our Website: https://www.laundromatmillionaire.com
    Our Online Course: https://dave-menz.mykajabi.com/sales-page
    Our Youtube channel: https://youtube.com/c/LaundromatMillionaire
    Our Podcast: https://laundromatmillionaire.com/podcast/
    Our Facebook: https://www.facebook.com/laundromatmillionaire/
    Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire
    Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/
    Our Instagram: https://www.instagram.com/laundromatmillionaire/
    Our laundromats: https://www.queencitylaundry.com
    Our pick-up and delivery laundry services: https://www.queencitylaundry.com/delivery
    Our WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/
    Suggested Services Page: https://www.laundromatmillionaire.com/services
    WDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/
    LaundroBoost Marketing Company: https://laundroboostmarketing.com/
    Clean Show Registration: https://the-clean-show.us.messefrankfurt.com/us/en.html
    LM Show on Leases: https://www.youtube.com/watch?v=npSt0Kn6uuE
    Laundroworks: https://laundroworks.com/

    Timestamps
    00:00 Episode 100 Intro on How to do Due Diligence before You Buy
    03:52 What is Due Diligence?
    05:57 Making the Offer: Writing a Letter of Intent
    11:35 Step 1: Get the Support Behind Their Numbers
    17:28 Red Flag Expenses
    25:34 Step 2: Difficult to Escape a Bad Lease
    32:26 Step 3: Assess the Equipment & Inventory
    36:14 Step 4: Demographics & Value of the Location
    38:42 Factoring in the Float of a Card Store
    44:05 Step 5: Evaluating Current Operations
    46:33 Step 6: Analyze the Competitive Landscape
    48:57 Step 7: Regulatory Compliance
    51:08 Step 8: Watch for Lawsuits and Contract Obligations
    53:15 Step 9: What is the Status of their Brand?
    55:19 Step 10: Proper Coverage from Day 1
    57:50 Step 11: What About the People?
    1:00:51 Step 12: But What Will the Future Hold??
    1:04:35 Final Thoughts and Call to Action

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    1 h y 6 m
  • Elevating AI for Small Business with Brett Lyon & James Woods
    Jun 13 2025

    In this episode of the Laundromat Millionaire Show, Carla Menz, Brett Lyon, and James discuss the transformative impact of AI on the laundromat industry. They delve into the development of a premium AI call center, emphasizing the importance of customization, accuracy, and customer service. The conversation highlights the journey of AI engineering, the challenges faced in implementation, and the future potential of AI in laundromats. A live demo showcases the capabilities of the AI call center, demonstrating its ability to handle customer inquiries efficiently and accurately. The episode concludes with a call to action for laundromat owners to embrace AI technology to stay competitive in the evolving market.

    AI, Laundromat, Call Center, Customer Service, Automation, Technology, Digital Marketing, Innovation, Business Solutions, Customization

    Referenced Links:
    Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com
    LaundroBoost Marketing Company: https://laundroboostmarketing.com/
    Our Website: https://www.laundromatmillionaire.com
    Our Online Course: https://dave-menz.mykajabi.com/sales-page
    Our Youtube channel: https://youtube.com/c/LaundromatMillionaire
    Our Podcast: https://laundromatmillionaire.com/podcast/
    Our Facebook: https://www.facebook.com/laundromatmillionaire/
    Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire
    Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/
    Our Instagram: https://www.instagram.com/laundromatmillionaire/
    Our laundromats: https://www.queencitylaundry.com
    Our pick-up and delivery laundry services: https://www.queencitylaundry.com/delivery
    Our WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/
    Suggested Services Page: https://www.laundromatmillionaire.com/services
    WDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/
    Clean Show Registration: https://the-clean-show.us.messefrankfurt.com/us/en.html
    Demo AI Call Center Number: +1-513-951-3894

    Timestamps
    00:00 Episode 99 Intro to AI in Laundromats
    01:48 Meet James: The AI Engineer
    05:00 The Evolution of AI Services
    07:28 AI Call Center: A Game Changer
    13:04 Building a Knowledge Base for Success add 2.42
    14:07 Challenges and Solutions in AI Implementation
    23:43 Live Demo of the AI Call Center
    28:36 Voice and Language Customization in AI Services
    32:22 AI Call Center Efficiency and Accuracy
    42:26 Integration with POS Systems
    45:39 Turnaround Time for AI Call Center Orders
    49:53 Addressing Fears and Misconceptions about AI
    54:47 Additional AI Services to be Revealed
    1:00:29 Call to Action and Future Opportunities

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    1 h y 7 m
  • Decoding Industry Events with Dave & Carla Menz
    May 30 2025

    Conferences, Workshops, Webinars, Q&A's... What's the difference between them? Are they worth your time & money? In this episode of The Laundromat Millionaire Show, Dave & Carla decode the differences between all of the networking and educational opportunities in the laundry industry, detail what to expect and help you decide if it's the right fit for you. Also, don't miss details on their New Live Events Calendar to help you stay up to date on all things laundry industry!

    Referenced Links:
    Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com
    CXPerks: https://www.cxperks.com/
    Our Events Calendar:
    Our Website: https://www.laundromatmillionaire.com
    Our Online Course: https://dave-menz.mykajabi.com/sales-page
    Our Youtube channel: https://youtube.com/c/LaundromatMillionaire
    Our Podcast: https://laundromatmillionaire.com/podcast/
    Our Facebook: https://www.facebook.com/laundromatmillionaire/
    Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire
    Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/
    Our Instagram: https://www.instagram.com/laundromatmillionaire/
    Our laundromats: https://www.queencitylaundry.com
    Our pick-up and delivery laundry services: https://www.queencitylaundry.com/delivery
    Our WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/
    LaundroBoost Marketing Company: https://laundroboostmarketing.com/
    Suggested Services Page: https://www.laundromatmillionaire.com/services
    WDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/
    Clean Show Registration: https://the-clean-show.us.messefrankfurt.com/us/en.html
    Coin Laundry Association Events: https://laundryassociation.org/events/
    Laundry CEO Forum: https://www.laundryceo.com/
    Eastern Funding Events: https://www.easternfunding.com/
    Daniels Equipment Company Events: https://danielsequipment.com/#events
    Western State Design Dexter Seminars: https://news.westernstatedesign.com/dexter-service-seminars-learn-from-the-experts/

    Timestamps
    0:00:00 Episode 98 Intro
    0:05:05 The Clean Show – the laundry industry’s biggest event, what to expect, & why to go
    0:17:29 Conferences Defined
    0:18:43 Excellence in Laundry Conference
    0:30:23 The WDF Conference
    0:35:19 The Laundry CEO Forum and Curbside Conferences
    0:42:51 One-Day Events – Trade Shows, CLA Connect and Eastern Funding Workshops
    0:53:43 The Laundromat Millionaire WDF & Delivery Workshop
    1:02:27 Online Opportunities – Webinars, Q&A’s, Virtual Events
    1:05:20 How to Add Events to the LM Events Calendar & Closing Remarks

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    1 h y 7 m
  • Finding a Top Distributor with Adam Heldman of H-M Company
    Apr 30 2025

    Connecting with a top distributor can be a vital element of your laundromat journey. Adam Heldman, owner of H-M Company is one of the best and joins Dave & Carla with not only tips on finding a great distributor, but what their role should be and how best to connect with them. Additionally, as the company behind the best drain troughs in the industry, we learn a bit about them as well! Don't miss this episode!

    Referenced Links:
    Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com
    Eastern Funding: https://www.easternfunding.com/
    Our Guest: Adam Heldman: https://hmlaundryequipment.com/
    Our Website: https://www.laundromatmillionaire.com
    Our Online Course: https://dave-menz.mykajabi.com/sales-page
    Our Youtube channel: https://youtube.com/c/LaundromatMillionaire
    Our Podcast: https://laundromatmillionaire.com/podcast/
    Our Facebook: https://www.facebook.com/laundromatmillionaire/
    Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire
    Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/
    Our Instagram: https://www.instagram.com/laundromatmillionaire/
    Our laundromats: https://www.queencitylaundry.com
    Our pick-up and delivery laundry services: https://www.queencitylaundry.com/delivery
    Our WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/
    LaundroBoost Marketing Company: https://laundroboostmarketing.com/
    Suggested Services Page: https://www.laundromatmillionaire.com/services
    WDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/
    Clean Show Registration: https://the-clean-show.us.messefrankfurt.com/us/en.html

    Timestamps
    00:00 Episode 97 Intro
    03:02 Dave’s Backstory with H-M Company and Adam Heldman
    06:16 Why Adam Acquired H-M Company and Pursued a Laundry Equipment Distribution Company
    10:23 Networking among the Laundry Industry
    14:00 Purchasing Customized H-M Drain Troughs
    17:22 How Does the Laundry Distributor Network Work? Area & Brand Exclusivity
    19:31 H-M Company Service Area
    20:40 How the Distributor Network Evolves
    25:41 Adam’s Thoughts on the Role of a Distributor
    32:04 Variability in Equipment Pricing
    37:43 Serving Competing Laundromats
    41:22 How to Get a Great Distributor
    43:46 Why We Need Drain Troughs
    47:24 Sizing Drain Troughs
    49:33 Preventing Smells from Drains
    51:36 H-M Drain Troughs Durability and Life Expectancy
    53:32 Upcoming Events
    56:50 Closing Remarks & Contact Info

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    1 h y 1 m
  • A Recipe for Raising Revenue with Aaron McLean
    Apr 18 2025

    Raise Revenues - Boost Profitability - Gain Customers
    Learn how to do all this and more without adding additional locations or equipment. In this episode of The Laundromat Millionaire Show, Aaron McLean of mClean Laundry in Detroit, Michigan shares his story on how he used the new competition in his market as an opportunity to pivot his strategy to reach more customers. This allowed him to transform his laundry business from a struggling side hustle into a thriving, multi-location, modern laundry chain. Follow as Dave & Carla Menz explore his journey and reveal the lessons he's learned along the way.

    Referenced Links:
    Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com
    CXPerks: https://www.cxperks.com/
    Our Guest: Aaron McLean: https://www.mcleanlaundry.com/
    Our Website: https://www.laundromatmillionaire.com
    Our Online Course: https://dave-menz.mykajabi.com/sales-page
    Our Youtube channel: https://youtube.com/c/LaundromatMillionaire
    Our Podcast: https://laundromatmillionaire.com/podcast/
    Our Facebook: https://www.facebook.com/laundromatmillionaire/
    Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire
    Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/
    Our Instagram: https://www.instagram.com/laundromatmillionaire/
    Our laundromats: https://www.queencitylaundry.com
    Our pick-up and delivery laundry services: https://www.queencitylaundry.com/delivery
    Our WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/
    LaundroBoost Marketing Company: https://laundroboostmarketing.com/
    Suggested Services Page: https://www.laundromatmillionaire.com/services
    WDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/
    Clean Show Registration: https://the-clean-show.us.messefrankfurt.com/us/en.html
    Speed Queen Pay App: https://speedqueenlaundry.com/app/

    Timestamps
    0:00:00 Episode 96 Intro
    0:03:15 Aaron’s Start into the Laundry Industry
    0:08:08 Retool or Sell?
    0:10:51 New Competition in the Market
    0:17:05 WDF Strategies for a Small Store
    0:24:23 A Retool’s Impact on Revenue
    0:25:47 Equipment Mix
    0:28:11 Flooring Recommendations
    0:32:49 Opening a 2nd Bigger Location
    0:39:22 New Store’s Effect on 1st Location
    0:40:53 Growing Drop-Off Service
    0:42:36 Equipment Mix and Layout of 2nd Store
    0:48:23 Aaron’s Future and the Availability of Laundromats in the Market
    0:55:30 Building a Team
    0:58:48 Employee Bonus Structure
    1:00:05 Current Pickup & Delivery Volume
    1:04:35 Advice for Newbies
    1:07:11 Closing Remarks & Contact Info

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    1 h y 9 m
  • Raising the Bar for Laundry Services with John Buni & David Griffith-Jones of CleanCloud
    Mar 26 2025

    What does it take to be successful in the laundry industry? More than just a great facility and a high-quality product, you must have the web presence for customers to see those offerings! At CleanCloud, co-founders John Buni & David Griffith-Jones work hard to create a software system that can help you get there. In this episode of The Laundromat Millionaire Show with Dave & Carla Menz, learn about the services CleanCloud can offer your laundry business and what we all see for the future of our industry.

    Referenced Links:
    Our Sponsor: H-M Company Drain Troughs: https://www.draintroughs.com
    Eastern Funding: https://www.easternfunding.com/
    Our Guests: CleanCloud: https://cleancloudapp.com/
    Our Website: https://www.laundromatmillionaire.com
    Our Online Course: https://dave-menz.mykajabi.com/sales-page
    Our Youtube channel: https://youtube.com/c/LaundromatMillionaire
    Our Podcast: https://laundromatmillionaire.com/podcast/
    Our Facebook: https://www.facebook.com/laundromatmillionaire/
    Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire
    Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/
    Our Instagram: https://www.instagram.com/laundromatmillionaire/
    Our laundromats: https://www.queencitylaundry.com
    Our pick-up and delivery laundry services: https://www.queencitylaundry.com/delivery
    Our WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/
    LaundroBoost Marketing Company: https://laundroboostmarketing.com/
    Suggested Services Page: https://www.laundromatmillionaire.com/services
    WDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/
    Clean Show Registration: https://the-clean-show.us.messefrankfurt.com/us/en.html
    Seinfeld clip: https://www.youtube.com/watch?v=KYyzm5AlovA
    Jetsons clip: https://www.youtube.com/watch?v=1pphyvgd7-k
    Folding Machine clip: https://www.youtube.com/watch?v=C76osXtpLeM
    Open Source graphic: https://hackr.io/blog/what-is-open-source-software

    Timestamps
    0:00:00 Episode 95 Intro
    0:03:07 Backstory of CleanCloud
    0:08:07 Evolving from POS to Delivery too
    0:09:58 Services CleanCloud Provides
    0:13:31 Software Development & Attainable Marketing Strategies
    0:21:33 Support Provided to CleanCloud Customers
    0:24:57 Website Creation
    0:27:25 Pricing Structure of CleanCloud
    0:29:04 Biggest Differentiator – International
    0:33:58 Training Opportunities on the Software
    0:38:56 Ability to Integrate with Self Service Machines
    0:43:12 Thoughts on Open Source Software
    0:50:28 Advice for Store Owners
    1:02:32 The Future of the Industry
    1:06:01 Closing Remarks & Contact Info

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    1 h y 9 m
  • Maximizing Your Laundromat Layout with Dave & Carla Menz
    Mar 14 2025

    How many machines? What sizes? Folding tables? Aisle Size? The questions never end when creating the optimum store layout for your laundromat! In this episode of The Laundromat Millionaire Show, Dave & Carla share their insight on how to answer all of these questions based on the constraints within your location. Learn how to assess and create proper throughput and optimize the overall customer experience to make your store "uncompetable"!

    Referenced Links:
    Our Sponsor: H-M Company Drain Troughs: https://www.draintroughs.com
    Our Website: https://www.laundromatmillionaire.com
    Our Online Course: https://dave-menz.mykajabi.com/sales-page
    Our Youtube channel: https://youtube.com/c/LaundromatMillionaire
    Our Podcast: https://laundromatmillionaire.com/podcast/
    Our Facebook: https://www.facebook.com/laundromatmillionaire/
    Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire
    Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/
    Our Instagram: https://www.instagram.com/laundromatmillionaire/
    Our laundromats: https://www.queencitylaundry.com
    Our pick-up and delivery laundry services: https://www.queencitylaundry.com/delivery
    Our WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/
    LaundroBoost Marketing Company: https://laundroboostmarketing.com/
    Suggested Services Page: https://www.laundromatmillionaire.com/services
    WDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/
    Machine Stickers & Store Signage: Store Signage Archives - Laundromat Millionaire

    Timestamps
    0:00:00 Episode 94 Intro
    0:01:53 Our Backstory of Retooling
    0:02:58 Creating Proper Throughput
    0:05:51 More Equipment Does NOT Equal More Revenue
    0:10:59 Ideal Aisle Size
    0:14:10 Deciding Machine Mix – Washers
    0:27:20 Deciding Machine Mix – Dryers
    0:34:24 Machine Placement
    0:44:21 Cart Type & Amount
    0:46:26 Seating Types & Placement
    0:48:43 Folding Tables Type, Size, Number & Placement
    0:50:40 Advice for the Attendant Counter
    0:55:42 All About Restrooms
    1:00:07 Kid’s Areas Recommendations
    1:04:43 Storage Needed
    1:05:13 Final Thoughts

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    1 h y 6 m