Two months after Orange Health Labs raised its Series B in 2022, revenue fell by 60%. Most companies would have slashed prices or chased quick fixes. They did the opposite: saying no to discounts and doubling down on quality, speed, and trust.

In this candid episode of BII Brunch Lab, founders Dhruv Gupta and Tarun Bhambra sit down with Pankaj Makkar and Swati Murarka to unpack the moment that tested everything: conviction, culture, and the belief that healthcare businesses can win without price wars.

This is a story about rebuilding under pressure, scaling a full-stack diagnostics model across cities, and why patient capital matters when the easy path looks tempting.

️ Founder truths. Investor perspective. The hard decisions behind enduring companies.

Watch how Orange Health chose discipline over discounts, and what happened next.

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Speed. Precision. Reliability

The origin story wasn’t convenience.

It was a crisis.

A broken diagnostic experience during a dengue scare became the spark behind Orange Health and what followed was a pitch we’d never heard before.

Not about price wars.

Not about growth at any cost.

But about speed, reliability, and rebuilding trust in healthcare from the ground up.

When Dhruv Gupta and Tarun Bhambra set out to reimagine home diagnostics, the ambition was clear:

Deliver reports fast.

Show up on time.

Make reliability the product.

At Bertelsmann India Investments, we back founders who don’t chase vanity metrics or short-term spikes. Patient capital means standing behind conviction especially when it challenges category norms.

Over brunch with Pankaj and Swati from our team, the Orange Health founders unpack:

* The dengue crisis that sparked it all

* The pitch that changed everything

* What it really takes to build trust in healthcare

* And how to scale without playing the discount game

A story built on urgency, conviction, and the discipline to do it differently.

Teaser out now. Full episode coming soon.

"Our AI has crossed an inflection point truly matching or beating human performance in 50% of our traffic, across 50% of the overall market."

That's Apurv Agrawal, Co-Founder & CEO of SquadStack.ai, in a conversation that goes far beyond the usual founder playbook.

Over brunch with Pankaj and Rohit, Apurv unpacks the evolution from human+AI telecalling to building the world's first contact center AI to pass the Turing Test and what it really takes to scale in India's $20B+ sales execution market.

The Brunch Lab isn't just a podcast. It's where founders and investors from BII sit down after years of shared journeys, honest debates, and hard-won insights to talk about what it truly takes to build enduring companies.

Season 2 opens with an unfiltered look at the future of Conversational Superintelligence: one call, one breakthrough, one founder truth at a time.

Our AI today has crossed that inflection point, where AI is truly Beating or Matching the Human Performance, in 50% of our traffic, and 50% of the Overall Market.” That’s what Apurv Agrawal, Co-Founder and CEO, SquadStack.ai told us, when he sat down with Pankaj and Rohit for Brunch Lab, Season 2! 7,81,000+ conversations a day. 20 crore interactions and counting. One clear mission: Reimagine Sales and CX with AI-Native systems. From a human+AI telecalling model to the world’s first contact-center AI to pass the Turing Test, SquadStack.ai’s journey has been anything but incremental. In our Season 2 opener of Brunch Lab, Pankaj and Rohit sit down with Apurv to unpack what it really takes to build and scale in India’s $20B+ Sales Execution market, beyond the hype, deep into the hard calls. The future of Conversational Superintelligence is being built. The teaser is live. Full episode coming soon!

Join BII's investors and Shiprocket's founders for a Brunch Labs episode as we break bread and boundaries with Shiprocket, the eCommerce logistics unicorn. In a fascinating conversation, we learn about eCommerce logistics with Shiprocket's meteoric rise and revolutionary shipping solutions. From last-mile delivery to seamless order fulfillment, Shiprocket empowers businesses of all sizes. Explore the role of technology in eCommerce logistics and witness Shiprocket's innovative approach reshaping the landscape. Tune in for inspiration, innovation, and insights. #BrunchLabs #Shiprocket #eCommerceLogistics (Feed generated with FetchRSS)

Join Pankaj Makkar as he engages with Abhay and Vivek, unveiling the blend of trust, shared vision, and mutual respect that has forged extraordinary relationships. In this episode, you'll see how these dynamic partnerships have sculpted industries, disrupted norms, and reimagined success. Extract invaluable insights from years of hard-earned victories and occasional stumbles. Don't miss out on this riveting episode that exalts the power of partnerships. Stay tuned for the second episode. Watch The Brunch Lab now! (Feed generated with FetchRSS)

Brace yourself for a sizzling episode as we serve up a hearty discussion with the founders of Licious, the trailblazers of the meat industry in India. Join these culinary disruptors and their enablers as they unravel their quest to create a unicorn startup from the vibrant Indian Startup Ecosystem, all over a stimulating brunch. This succulent conversation is marinated, cooked, and ready to be served on July 12th. Mark your calendars, stay tuned, and prepare to devour insights like never before! (Feed generated with FetchRSS)