1045: AI is no longer a side experiment—it’s a core capability. But are your people, partnerships, and governance models ready for it?

In this special Metis Strategy Summit panel episode, three seasoned technology leaders explore what it really takes to build trust, scale talent, and lead responsibly in the age of AI:

• Paul Ballew, Chief Data & Analytics Officer, National Football League

• Lakshman Nathan, EVP & CIO, Paramount

• Mark Sherwood, EVP & CIO, Wolters Kluwer

Moderated by Peter High, the conversation dives into transformation through the lens of distributed governance, workforce readiness, and the human element behind every AI ambition.

Key themes from the panel include:

• How the NFL’s “One-to-One” fan engagement model blends personalization and privacy

• What happens when $2B in savings depends on department-level AI strategy (Paramount)

• Why “value realization” starts with your CFO and ends with trust (Wolters Kluwer)

• The limits of centralization—and why distributed innovation may win out

• How to balance Copilot rollouts with responsible AI guardrails

What happens when a former startup CEO brings performance management discipline into city government?

In this episode of Technovation, Peter High speaks with San José Mayor Matt Mahan about applying data-driven decision-making, KPIs, and accountability—practices familiar to tech leaders—to the public sector. Drawing from his experience running venture-backed startups, Mahan explains how focus, measurement, and feedback loops are reshaping how City Hall operates.

Key topics include:

• Applying startup-style performance management to government
• Using dashboards and metrics to improve accountability
• Prioritizing outcomes over activity
• Leveraging AI to improve city services at scale
• Building a workforce ready to use new technology responsibly

How do you build and scale digital innovation inside a 170-year-old company?

Luke Gebb, EVP of Global Innovation at American Express, joins Peter High to share how Amex Digital Labs brings emerging technologies to market through a disciplined stage-gate process.

Gebb outlines how his team incubates and graduates products that become core to Amex’s customer experience—from peer-to-peer payments to blockchain-based travel rewards. He also shares lessons in navigating cross-functional execution, partnering with big tech, and launching products customers actually use.

Key topics include:

• Amex’s stage-gate innovation model
• Scaling peer-to-peer payments via PayPal/Venmo
• Building customer-centric discovery tools with GenAI
• Passport: Using NFTs to enhance travel experience
• Collaborating across engineering, legal, and compliance

”

Learn more