Episodios

  • American Express: Scaling AI with Trust, Governance, and Continuous Modernization

    American Express: Scaling AI with Trust, Governance, and Continuous Modernization
    Apr 28 2025
    “Technology at American Express provides the foundation for everything we do at the company,” shares Ravi Radhakrishnan, EVP & CIO of American Express, as he outlines the company’s AI strategy, continuous modernization philosophy, and data-driven customer focus. In this episode, Ravi offers an inside look at how American Express is evolving its technology foundation to power trust, security, and world-class service. From AI governance to the Intuitive Servicing Portal, he breaks down key strategies shaping the company’s digital future.
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    37 m
  • How S&P Global Leverages Data and Digital Ecosystems to Scale AI

    How S&P Global Leverages Data and Digital Ecosystems to Scale AI
    Apr 24 2025
    “AI is the New UI” at S&P Global. In this episode, Swamy Kocherlakota, EVP and Chief Digital Solutions Officer, shares how the 165-year-old market intelligence leader is scaling AI and reimagining digital ecosystems. Swamy discusses S&P Global’s transition to a product operating model that drives innovation at scale, and how Kensho, the company’s AI “speedboat,” accelerates generative AI breakthroughs. He explains how S&P Global delivers essential intelligence across platforms—from desktops and APIs to AI agents embedded in digital ecosystems—and how the Four Ps Framework (Potential, Productivity, People, Protect) guides responsible AI adoption across the enterprise. Swamy also introduces sFlow and Spark, internal tools that empower employees to build and share AI-driven workflows. Tune in to explore how S&P Global is transforming its vast data assets into actionable insights and next-generation customer experiences.
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    17 m
  • How Capital One Software Enables Safer AI Through Enterprise Data Tools

    How Capital One Software Enables Safer AI Through Enterprise Data Tools
    Apr 21 2025
    Capital One has long been recognized as a digital-first financial services company. Now, it’s productizing its tech DNA into standalone B2B software. In this episode, Peter High speaks with Ravi Raghu, President of Capital One Software, about how internal cloud and data security capabilities led to the launch of an enterprise SaaS business—starting with offerings like Slingshot and Data Bolt.
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    29 m
  • Shamim Mohammad on CarMax’s Digital-First Journey and the Future of Agentic AI

    Shamim Mohammad on CarMax’s Digital-First Journey and the Future of Agentic AI
    Apr 17 2025
    968: From used-car retailer to tech-powered industry leader—CarMax is redefining automotive retail. In this episode, Peter High speaks with Shamim Mohammad, EVP and Chief Information and Technology Officer at CarMax, about the company’s bold transformation into a digital-first business. Shamim shares lessons from his 12+ years with the company, including nearly a decade as CIO and over six years as CTO. He discusses CarMax’s transition to a product operating model, its pioneering use of generative AI tools like Skye and Rhodes, and how data governance, platform agility, and agentic AI are powering customer and associate experiences. He also reflects on the company’s culture of innovation, his board service at UNFI, and the leadership values that have fueled CarMax’s continued growth.
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    45 m
  • Generac CIO Talal Butt on Powering a Smart Ecosystem Through Platform Strategy and GenAI

    Generac CIO Talal Butt on Powering a Smart Ecosystem Through Platform Strategy and GenAI
    Apr 14 2025
    Generac Power Systems is no longer just a generator company — it’s becoming a full-stack energy technology platform. In this episode of Technovation, CIO Talal Butt offers a behind-the-scenes look at how he’s reshaping the $4.3B manufacturer’s technology landscape to support that evolution. Speaking directly to senior IT and digital leaders, Talal shares how he’s building a modern digital ecosystem from scratch — one that’s powered by real-time data, platform thinking, and AI-driven decisioning. From architecting Generac’s first scalable data governance program to operationalizing GenAI use cases and redefining the partner experience, this episode is a playbook for CIOs navigating transformation in legacy industries.
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    24 m
  • AI, Clean Data, and New Flavors: McCormick’s Digital Playbook with CIDO Guy Peri

    AI, Clean Data, and New Flavors: McCormick’s Digital Playbook with CIDO Guy Peri
    Apr 10 2025
    From predicting the next flavor trend to revolutionizing procurement with AI, Guy Peri is leading a bold digital transformation at McCormick & Company. In this episode of Technovation, host Peter High speaks with Guy about how he’s bringing AI and data strategy to life at a 135-year-old flavor giant. Drawing from nearly three decades at Procter & Gamble, Guy shares how McCormick is building a modern digital backbone, using AI to forecast demand and ingredient pricing, and upskilling employees into citizen data scientists.
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    24 m
  • Regina Salazar on Building Novelis’ AI-Powered, Sustainable Smart Factories

    Regina Salazar on Building Novelis’ AI-Powered, Sustainable Smart Factories
    Apr 7 2025
    What does it take to digitally transform a global manufacturing giant? In this episode of Technovation, host Peter High speaks with Regina Salazar, Chief Digital and Information Officer at Novelis, about how the world’s largest aluminum recycler is scaling enterprise-wide innovation through technology. Regina shares how she unified IT and digital into a single operating model, launched a global business relationship framework, and enhanced Novelis’ data architecture to support AI at scale. She also discusses the company's ambitious smart factory in Alabama, how digital twins are reshaping operations, and Novelis’ roadmap to becoming a tech-enabled, sustainable enterprise.
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    31 m
  • Caterpillar CIO Jamie Engstrom on AI, Data Strategy, and the Future of Smart Manufacturing

    Caterpillar CIO Jamie Engstrom on AI, Data Strategy, and the Future of Smart Manufacturing
    Apr 3 2025
    964: Caterpillar is celebrating 100 years of innovation—and it’s just getting started. In this episode of Technovation, host Peter High welcomes Jamie Engstrom, CIO and SVP of IT at Caterpillar, to discuss how the industrial giant is evolving through data strategy, digital transformation, and customer-centric innovation. Jamie shares her insights on leading a global IT organization of 2,200 professionals, the company’s customer-back mindset, and how Caterpillar leverages AI, telematics, and real-time analytics to support over 4 million assets across the globe. From smart manufacturing to supply chain modernization and condition monitoring systems, Jamie explores how Caterpillar is shaping the next century of industrial excellence.
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    26 m
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