Your kitchen could be costing you thousands in hidden labor and wasted time.

In this episode of The Restaurant Growth Accelerator Podcast, your host, Andrew Scott, sits down with kitchen expert Bruce Nollert.

Together, they share how optimizing your kitchen layout, systems, and equipment can massively increase your restaurant’s efficiency, profitability, and team performance.

Whether you’re a restaurant owner, multi-unit operator, or kitchen manager, this episode is packed with real-life restaurant strategies that will help you:

Tune in to discover:

✅The #1 kitchen management question to ask your team daily

✅Why overstaffed kitchens often get less done (and how to fix it)

✅Real ROI examples of smart equipment purchases

✅How poor kitchen design kills table turns in full-service restaurants

✅The role of menu design in efficiency and profitability

✅Why simplifying your menu can be your biggest win to date

Key Moments:

00:01:45 Bruce's Mafia Pizza Beginning
00:07:05 Building New Restaurant Essentials
00:12:45 Labor Percentage Paradox
00:14:45 Kitchen Layout Design Strategy
00:19:25 Equipment Investment ROI
00:25:45 Portioning Everything First
00:28:45 Time Study Analysis
00:31:45 Menu Minimalism

You're probably bleeding money in your kitchen - this episode will help you fix your layout, streamline operations, and boost profits… starting today.

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✅About Us✅

The Restaurant Growth Accelerator Podcast is hosted by Andrew Scott - founder of OwnerShift Training.

Andrew Scott successfully scaled his restaurant business to 4 locations while working a handful of hours each week. He’s since helped over 1,000 restaurant owners increase their sales, profits, and free time - and he’d love to help you too.

✅For Restaurant Owners✅

Interested in growing your restaurant business while working less? Book your free assessment call:
👉 Restaurant Assessment Call

✅Connect With Us✅

https://www.facebook.com/groups/multiunitempirebuilders/
https://www.instagram.com/andrewrichardscott
https://ownershifttraining.com/

High stress. Long hours. Angry outbursts. If your restaurant is running you into the ground, it’s time to get honest about emotional control - and how it could be killing your business

In this episode of the Restaurant Growth Accelerator Podcast, host Andrew Scott - Founder of Owner Shift, 20-year restaurant veteran, and multi-location owner - gets real about the anger, frustration, and emotional pressure that restaurant owners face every day.

Joined by Dave Doyle, Director of Client Success at Owner Shift, Andrew shares shocking (and hilarious) true stories from his early years as a struggling owner.

More importantly, he breaks down the anger management techniques and leadership tools that helped him transform from a reactive, overwhelmed operator into a calm, strategic restaurant leader.

Here’s what you’ll learn on this episode:

✅How to manage anger and stress as a restaurant owner so you don’t damage your business

✅The #1 mindset shift that transformed a toxic work culture into a high-performing team

✅Why staff turnover is often a leadership problem (and how to fix it)

✅Real-world examples of poor leadership reactions - along with what to do instead

✅How to recognize early warning signs of burnout and avoid emotional outbursts

Key Moments:

00:01:00 Restaurant Owner Anger Crisis
00:02:40 Living in Overdraft Hell
00:05:20 The $250 Scam Meltdown
00:09:00 Facebook Stool Throwing Incident
00:14:00 Learning to Take Breath
00:17:00 The Chef Base Disaster
00:22:00 Can't Change Feelings Can Change Actions
00:25:00 Recognizing Physical Warning Signs
00:28:20 The 24 Hour Rule Concept
00:34:00 Customer Complaint Responses
00:37:00 Getting Three Sides

Whether you're dealing with burnt inventory, staff mistakes, or the crushing stress of negative cash flow…

This episode gives you the tools to protect your business from your own worst enemy - your uncontrolled emotional reactions.

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✅About Us✅

The Restaurant Growth Accelerator Podcast is hosted by Andrew Scott - founder of OwnerShift Training.

Andrew Scott successfully scaled his restaurant business to 4 locations while working a handful of hours each week. He’s since helped over 1,000 restaurant owners increase their sales, profits, and free time - and he’d love to help you too.

✅For Restaurant Owners✅

Interested in growing your restaurant business while working less? Book your free assessment call:
👉 Restaurant Assessment Call

✅Connect With Us✅

https://www.facebook.com/groups/multiunitempirebuilders/
https://www.instagram.com/andrewrichardscott
https://ownershifttraining.com/

From an exhausted bakery owner working nonstop to selling her bakery at a profit - Camile Sue’s story is proof that you can grow a bakery, restaurant, or any food service business AND get your life back.

In this episode of the Restaurant Growth Accelerator Podcast, Andrew Scott sits down with Camile Sue - a bakery owner who went from overwhelmed to building systems, doubling sales, selling her bakery at a profit, and finally achieving freedom.

Camile shares her journey of going from sleeping in her car after long bakery shifts to running a profitable business that gave her back her time.

Tune in to discover:

✅Restaurant success tips: How Camile doubled sales from $35K to $75K/month.

✅How to run a bakery profitably without working 80+ hours a week

✅Why most owners struggle with profit… and how to fix it.

✅Food service systems and operations that free up your time

✅How to set bigger goals, avoid burnout, and build a business that works for you.

Key moments:

00:01:00 Bakery Prison Story
00:08:00 Three Year Weekend Goal
00:12:00 Systems Not In Head
00:16:40 Hero Complex Problem
00:19:40 Revenue Stream Strategy
00:22:00 Marketing Planning Ahead
00:26:00 Team Transformation
00:28:40 Partnership Agreement Warning
00:36:00 Buyout Clause Necessity

Whether you’re a bakery owner, single-location restaurant owner, or multi-unit restaurant owner, this episode will show you practical steps to:

• Create business systems that run without you
• Increase sales with new revenue streams
• Delegate tasks to your team so you can take time off
• Build a business that is both profitable and enjoyable

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✅Tools For Restaurant Owners✅

Claim your FREE Restaurant Weekly Financial Tracker to uncover thousands in hidden profits and optimize your costs (in less time than it takes to finish your morning coffee): https://ghl.ownershifttraining.com/weekly-tracker-lp

-

✅About Us✅

The Restaurant Growth Accelerator Podcast is hosted by Andrew Scott - founder of OwnerShift Training.

Andrew Scott successfully scaled his restaurant business to 4 locations while working a handful of hours each week. He’s since helped over 1,000 restaurant owners increase their sales, profits, and free time - and he’d love to help you too.

✅For Restaurant Owners✅

Interested in growing your restaurant business while working less? Book your free assessment call:
👉 Restaurant Assessment Call

✅Connect With Us✅

https://www.facebook.com/groups/multiunitempirebuilders/
https://www.instagram.com/andrewrichardscott
https://ownershifttraining.com/

When you've been running restaurants for almost 20 years like I have, you start noticing patterns.

Eespecially when it comes to why certain restaurant managers thrive while others quietly (or loudly) drive top talent out the door.

And it rarely has anything to do with technical skill.

In this episode of the Restaurant Growth Accelerator Podcast, we dive deep into the DISC personality assessment system and how it directly impacts your restaurant management, team dynamics, and leadership success.

You’ll discover how understanding each manager’s DISC profile can help you:

✅Build a more balanced and effective restaurant leadership team

✅Predict and prevent common restaurant staffing and turnover issues

✅Improve communication and accountability across your locations

✅Delegate smarter based on personality style (not just job title)

✅Reduce conflict and increase alignment using tailored DISC communication strategies

We break down real-life restaurant operations scenarios, from the disorganized closing manager who left the phone in the freezer, to the manager who avoided tough conversations.

Whether you're dealing with a D-style general manager who barks orders and drives turnover, or an I-style front-of-house leader who’s loved but never holds people accountable - you'll see yourself and your team in these stories.

This episode is essential listening for restaurant owners, general managers, and multi-unit operators who want to scale without losing control of culture or team performance.

We also cover how to use DISC to train restaurant managers, design better restaurant team building strategies, and make smarter hires by intentionally choosing complementary personality types.

Key Points

00:00:50 An Intro To personality types
00:03:50 D personality
00:06:50 I personality
00:09:10 S personality
00:12:30 C personality
00:15:10 Action vs analysis personalities
00:18:10 Delegation problems by type
00:19:50 D's issues
00:22:10 I's fear
00:23:30 S’s avoidance
00:24:50 C’s perfectionism
00:25:50 D manager meltdown story
00:31:50 Self-awareness through DISC
00:34:50 Building balanced restaurant teams

Stop wondering why your management team isn’t aligned.

Start using DISC to transform how you lead, delegate, and hold your people accountable...

And finally create a team that can grow your restaurant without you constantly stepping in.

-

✅About Us✅

The Restaurant Growth Accelerator Podcast is hosted by Andrew Scott - founder of OwnerShift Training.

Andrew Scott successfully scaled his restaurant business to 4 locations while working a handful of hours each week. He’s since helped over 1,000 restaurant owners increase their sales, profits, and free time - and he’d love to help you too.

✅For Restaurant Owners✅

Interested in growing your restaurant business while working less? Book your free assessment call:
👉 Restaurant Assessment Call

✅Connect With Us✅

https://www.facebook.com/groups/multiunitempirebuilders/
https://www.instagram.com/andrewrichardscott
https://ownershifttraining.com/

When restaurant owners are struggling, they’re often quick to blame external factors like the economy, lazy employees, or changing customer habits.

But here’s the truth - if other restaurants are thriving under the same conditions, the problem isn’t the economy…

It’s your business.

In this episode of The Restaurant Growth Accelerator Podcast, we deliver a reality check for independent and multi-location restaurant owners who are working 80-hour weeks - yet still not seeing results.

We break down the myth that effort equals success and show you how focusing on the wrong things can quietly kill your business. You’ll also learn the hidden profit leaks that bleed your margins daily.

Tune in to discover:

✅How to identify why your restaurant's profitability is lagging

✅Simple, zero-cost upselling strategies that can boost sales by 10-20%

✅How to fix a broken hiring process and retain staff beyond 90 days

✅The value of after-action employee reviews - and how to do them

✅Why a victor mindset (not more hours) is key to long-term restaurant success

✅How to measure performance and build real systems in your restaurant business

Whether you’re running a single-location restaurant or trying to grow multiple units, this episode reveals the small issues that compound over time and destroy profits.

Key Points

00:01:00 Your Business Isn't That Good
00:03:00 Victim vs Victor Mentality
00:06:00 Results vs Effort
00:08:40 Death by a Thousand Cuts
00:12:40 The Impact Of Upselling
00:18:00 Zero-Cost Revenue Growth
00:22:00 Hiring Metrics
00:27:00 After-Action Employee Reviews
00:30:20 Profit Knowledge Gap
00:34:00 Root Cause Analysis

If you're ready to improve your restaurant team culture, increase profits, and stop letting your business run you - this episode will show you how to grow a restaurant with clarity, strategy, and systems.

-

👉Get your multi-unit playbook here → https://hs.ownershifttraining.com/optin-mupb

-

✅About Us✅

The Restaurant Growth Accelerator Podcast is hosted by Andrew Scott - founder of OwnerShift Training.

Andrew Scott successfully scaled his restaurant business to 4 locations while working a handful of hours each week. He’s since helped over 1,000 restaurant owners increase their sales, profits, and free time - and he’d love to help you too.

✅For Restaurant Owners✅

Interested in growing your restaurant business while working less? Book your free assessment call:
👉 Restaurant Assessment Call

✅Connect With Us✅

https://www.facebook.com/groups/multiunitempirebuilders/
https://www.instagram.com/andrewrichardscott
https://ownershifttraining.com/

Is Your Restaurant Manager Destroying Your Business? Get The Manager Hiring Toolkit Here→ https://hs.ownershifttraining.com/managerhiringtoolkit

Think hiring a restaurant manager will free up your time and boost profits?

Think again.

Many restaurant owners watch sales tank, staff turnover explode, and food costs spiral out of control - often within months - because they made one fatal management mistake.

In this episode of Restaurant Growth Accelerator, I share my personal story of opening a second location, hiring a manager, and watching my once-successful business collapse.

You’ll hear exactly how promoting the wrong person - without proper restaurant management training - led to burnout, lost staff, and more.

Tune in to discover:

✅The critical difference between worker skills vs. management skills most owners overlook

✅Why promoting your best worker can create your worst manager

✅How to hire restaurant managers who WILL do the job (not just those who CAN do it)

✅A proven 6 to 8-month restaurant manager training program that builds real leadership skills

✅The anonymous employee survey system that reveals hidden management problems before they explode

You’ll learn how to set management expectations, run performance evaluations, and build a restaurant management system that works in any multi-location or independent restaurant.

Key Points

00:00:20 Manager Disaster Story
00:01:40 Second Location Opening Chaos
00:04:00 Manager Demands Raise
00:07:40 Worker Skills vs Manager Skills
00:11:00 Burger Production Math Example
00:14:20 Setting Management Expectations
00:18:40 Anonymous Employee Surveys
00:23:40 Hiring "Will Do" vs "Can Do"
00:31:00 Systemizing Soft Skills Training

Whether you’re hiring your first manager or trying to fix a failing one, this episode gives you restaurant leadership skills you need to prevent burnout, reduce staff turnover, and create a business that runs without you.

-

✅About Us✅

The Restaurant Growth Accelerator Podcast is hosted by Andrew Scott - founder of OwnerShift Training.

Andrew Scott successfully scaled his restaurant business to 4 locations while working a handful of hours each week. He’s since helped over 1,000 restaurant owners increase their sales, profits, and free time - and he’d love to help you too.

✅For Restaurant Owners✅

Interested in growing your restaurant business while working less? Book your free assessment call:
👉 Restaurant Assessment Call

✅Connect With Us✅

https://www.facebook.com/groups/multiunitempirebuilders/
https://www.instagram.com/andrewrichardscott
https://ownershifttraining.com/

If your restaurant’s bank account is in the red while your staff just cashed their paychecks, you’re not alone… and it can be fixed.

In this episode, you’ll learn why so many restaurant owners end up the lowest-paid person in their own business. And more importantly, exactly how to fix it without taking on another soul-crushing merchant cash advance.

We bust the dangerous myth that simply boosting sales will solve your problems - and show why reducing your restaurant prime cost by just 10% can put far more money in your pocket than increasing sales by the same amount.

Tune in to discover:

✅The exact restaurant break-even analysis Andrew used to save his business when he couldn’t pay rent

✅Unique labor cost control strategies that prevent scheduling mistakes and increase restaurant profitability

✅The simple portion control test that exposed a cook using twice the protein everyone else did

✅The “perfect salad” visual control trick to keep your team consistent without slowing service.

✅How to run a restaurant expense audit that asks, “Is this making me money?” - and cuts the waste that’s bleeding your cash flow.

Key Points

00:00:00 Opening Reality Check
00:02:20 Business vs Charity
00:03:40 Breaking Even Analysis
00:07:20 Labor Productivity Planning
00:10:00 Prime Cost Calculations
00:14:40 Cashflow vs Profit
00:17:00 Merchant Cash Advances
00:21:00 Menu Pricing Strategy
00:25:00 Tracking What Matters
00:27:40 Portion Control Testing
00:31:20 Visual Control Methods
00:35:00 Expense Audit Process

Stop being the last person to get paid in your own restaurant. Apply these proven restaurant cost control strategies and finally flip the script on who’s really making money in your business.

-

✅Tools For Restaurant Owners✅

Thinking of opening another restaurant? Avoid costly mistakes with my free guide:
👉https://hs.ownershifttraining.com/optin-mupb

-

✅About Us✅

The Restaurant Growth Accelerator Podcast is hosted by Andrew Scott - founder of OwnerShift Training.

Andrew Scott successfully scaled his restaurant business to 4 locations while working a handful of hours each week. He’s since helped over 1,000 restaurant owners increase their sales, profits, and free time - and he’d love to help you too.

✅For Restaurant Owners✅

Interested in growing your restaurant business while working less? Book your free assessment call:
👉 Restaurant Assessment Call

✅Connect With Us✅

https://www.facebook.com/groups/multiunitempirebuilders/
https://www.instagram.com/andrewrichardscott
https://ownershifttraining.com/

Every restaurant owner knows that sinking feeling when their phone explodes with problems before they’ve even had their morning coffee...

But what if those daily fires are actually a roadmap to the real issues killing your restaurant operations?

In this episode, you’ll uncover a powerful, systematic framework to identify the root causes of your restaurant’s challenges - so you can solve the problems permanently.

Instead of endlessly managing symptoms - like staff calling out, customer complaints, or product quality issues - you’ll learn how to focus on restaurant leadership strategies that fix the core problem, making multiple headaches vanish at once.

We’ll break down why so many restaurant staffing issues are actually training failures in disguise, and how dialing in your processes will transform your bottom line.

This episode also tackles delegation for restaurant owners who feel like they’re answering every silly question, every single shift.

We share the “seven magic words” that train your team to think independently and build stronger problem-solving skills - a crucial move for multi-unit restaurant owners who want more free time.

Key moments:

00:02:20 The Walk-In Whiteboard Strategy
00:04:00 Finding Problem Commonalities
00:08:00 The Root Cause Question
00:09:40 Symptoms vs Problems
00:13:00 The Engagement Mind Trick
00:17:20 Delegation Without Leadership Teams
00:21:00 The Seven-Word Solution
00:26:40 Implementation Over Planning

If you’re ready to stop feeling like a part-time firefighter and finally build a restaurant that runs itself, this episode delivers the restaurant growth framework used by top operators to create freedom and profitability.

-

✅Tools For Restaurant Owners✅

Claim your FREE Restaurant Weekly Financial Tracker to uncover thousands in hidden profits and optimize your costs (in less time than it takes to finish your morning coffee): https://ghl.ownershifttraining.com/weekly-tracker-lp

-

✅About Us✅

The Restaurant Growth Accelerator Podcast is hosted by Andrew Scott - founder of OwnerShift Training.

Andrew Scott successfully scaled his restaurant business to 4 locations while working a handful of hours each week. He’s since helped over 1,000 restaurant owners increase their sales, profits, and free time - and he’d love to help you too.

✅For Restaurant Owners✅

Interested in growing your restaurant business while working less? Book your free assessment call:
👉 Restaurant Assessment Call

✅Connect With Us✅

https://www.facebook.com/groups/multiunitempirebuilders/
https://www.instagram.com/andrewrichardscott
https://ownershifttraining.com/