High stress. Long hours. Angry outbursts. If your restaurant is running you into the ground, it’s time to get honest about emotional control - and how it could be killing your business

In this episode of the Restaurant Growth Accelerator Podcast, host Andrew Scott - Founder of Owner Shift, 20-year restaurant veteran, and multi-location owner - gets real about the anger, frustration, and emotional pressure that restaurant owners face every day.

Joined by Dave Doyle, Director of Client Success at Owner Shift, Andrew shares shocking (and hilarious) true stories from his early years as a struggling owner.

More importantly, he breaks down the anger management techniques and leadership tools that helped him transform from a reactive, overwhelmed operator into a calm, strategic restaurant leader.

Here’s what you’ll learn on this episode:

✅How to manage anger and stress as a restaurant owner so you don’t damage your business

✅The #1 mindset shift that transformed a toxic work culture into a high-performing team

✅Why staff turnover is often a leadership problem (and how to fix it)

✅Real-world examples of poor leadership reactions - along with what to do instead

✅How to recognize early warning signs of burnout and avoid emotional outbursts

Key Moments:

00:01:00 Restaurant Owner Anger Crisis
00:02:40 Living in Overdraft Hell
00:05:20 The $250 Scam Meltdown
00:09:00 Facebook Stool Throwing Incident
00:14:00 Learning to Take Breath
00:17:00 The Chef Base Disaster
00:22:00 Can't Change Feelings Can Change Actions
00:25:00 Recognizing Physical Warning Signs
00:28:20 The 24 Hour Rule Concept
00:34:00 Customer Complaint Responses
00:37:00 Getting Three Sides

Whether you're dealing with burnt inventory, staff mistakes, or the crushing stress of negative cash flow…

This episode gives you the tools to protect your business from your own worst enemy - your uncontrolled emotional reactions.

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✅About Us✅

The Restaurant Growth Accelerator Podcast is hosted by Andrew Scott - founder of OwnerShift Training.

Andrew Scott successfully scaled his restaurant business to 4 locations while working a handful of hours each week. He’s since helped over 1,000 restaurant owners increase their sales, profits, and free time - and he’d love to help you too.

✅For Restaurant Owners✅

Interested in growing your restaurant business while working less? Book your free assessment call:
👉 Restaurant Assessment Call

✅Connect With Us✅

https://www.facebook.com/groups/multiunitempirebuilders/
https://www.instagram.com/andrewrichardscott
https://ownershifttraining.com/

From an exhausted bakery owner working nonstop to selling her bakery at a profit - Camile Sue’s story is proof that you can grow a bakery, restaurant, or any food service business AND get your life back.

In this episode of the Restaurant Growth Accelerator Podcast, Andrew Scott sits down with Camile Sue - a bakery owner who went from overwhelmed to building systems, doubling sales, selling her bakery at a profit, and finally achieving freedom.

Camile shares her journey of going from sleeping in her car after long bakery shifts to running a profitable business that gave her back her time.

Tune in to discover:

✅Restaurant success tips: How Camile doubled sales from $35K to $75K/month.

✅How to run a bakery profitably without working 80+ hours a week

✅Why most owners struggle with profit… and how to fix it.

✅Food service systems and operations that free up your time

✅How to set bigger goals, avoid burnout, and build a business that works for you.

Key moments:

00:01:00 Bakery Prison Story
00:08:00 Three Year Weekend Goal
00:12:00 Systems Not In Head
00:16:40 Hero Complex Problem
00:19:40 Revenue Stream Strategy
00:22:00 Marketing Planning Ahead
00:26:00 Team Transformation
00:28:40 Partnership Agreement Warning
00:36:00 Buyout Clause Necessity

Whether you’re a bakery owner, single-location restaurant owner, or multi-unit restaurant owner, this episode will show you practical steps to:

• Create business systems that run without you
• Increase sales with new revenue streams
• Delegate tasks to your team so you can take time off
• Build a business that is both profitable and enjoyable

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✅Tools For Restaurant Owners✅

Claim your FREE Restaurant Weekly Financial Tracker to uncover thousands in hidden profits and optimize your costs (in less time than it takes to finish your morning coffee): https://ghl.ownershifttraining.com/weekly-tracker-lp

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✅About Us✅

The Restaurant Growth Accelerator Podcast is hosted by Andrew Scott - founder of OwnerShift Training.

Andrew Scott successfully scaled his restaurant business to 4 locations while working a handful of hours each week. He’s since helped over 1,000 restaurant owners increase their sales, profits, and free time - and he’d love to help you too.

✅For Restaurant Owners✅

Interested in growing your restaurant business while working less? Book your free assessment call:
👉 Restaurant Assessment Call

✅Connect With Us✅

https://www.facebook.com/groups/multiunitempirebuilders/
https://www.instagram.com/andrewrichardscott
https://ownershifttraining.com/

When you've been running restaurants for almost 20 years like I have, you start noticing patterns.

Eespecially when it comes to why certain restaurant managers thrive while others quietly (or loudly) drive top talent out the door.

And it rarely has anything to do with technical skill.

In this episode of the Restaurant Growth Accelerator Podcast, we dive deep into the DISC personality assessment system and how it directly impacts your restaurant management, team dynamics, and leadership success.

You’ll discover how understanding each manager’s DISC profile can help you:

✅Build a more balanced and effective restaurant leadership team

✅Predict and prevent common restaurant staffing and turnover issues

✅Improve communication and accountability across your locations

✅Delegate smarter based on personality style (not just job title)

✅Reduce conflict and increase alignment using tailored DISC communication strategies

We break down real-life restaurant operations scenarios, from the disorganized closing manager who left the phone in the freezer, to the manager who avoided tough conversations.

Whether you're dealing with a D-style general manager who barks orders and drives turnover, or an I-style front-of-house leader who’s loved but never holds people accountable - you'll see yourself and your team in these stories.

This episode is essential listening for restaurant owners, general managers, and multi-unit operators who want to scale without losing control of culture or team performance.

We also cover how to use DISC to train restaurant managers, design better restaurant team building strategies, and make smarter hires by intentionally choosing complementary personality types.

Key Points

00:00:50 An Intro To personality types
00:03:50 D personality
00:06:50 I personality
00:09:10 S personality
00:12:30 C personality
00:15:10 Action vs analysis personalities
00:18:10 Delegation problems by type
00:19:50 D's issues
00:22:10 I's fear
00:23:30 S’s avoidance
00:24:50 C’s perfectionism
00:25:50 D manager meltdown story
00:31:50 Self-awareness through DISC
00:34:50 Building balanced restaurant teams

Stop wondering why your management team isn’t aligned.

Start using DISC to transform how you lead, delegate, and hold your people accountable...

And finally create a team that can grow your restaurant without you constantly stepping in.

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✅About Us✅

The Restaurant Growth Accelerator Podcast is hosted by Andrew Scott - founder of OwnerShift Training.

Andrew Scott successfully scaled his restaurant business to 4 locations while working a handful of hours each week. He’s since helped over 1,000 restaurant owners increase their sales, profits, and free time - and he’d love to help you too.

✅For Restaurant Owners✅

Interested in growing your restaurant business while working less? Book your free assessment call:
👉 Restaurant Assessment Call

✅Connect With Us✅

https://www.facebook.com/groups/multiunitempirebuilders/
https://www.instagram.com/andrewrichardscott
https://ownershifttraining.com/