Episodios

  • Why Digital Nudges Work Best When Paired with Human Connection with Dr. Lauren Fore, Chief Medical Officer at IRCCO, Todd Searls, Executive Director of IRCCO ACO & Kathryn Anderton, Vice President of Clinical Services at ThoroughCare

    Why Digital Nudges Work Best When Paired with Human Connection with Dr. Lauren Fore, Chief Medical Officer at IRCCO, Todd Searls, Executive Director of IRCCO ACO & Kathryn Anderton, Vice President of Clinical Services at ThoroughCare
    Oct 2 2025
    This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com Aligning provider buy-in, leadership priorities, and patient-centered strategies is key to closing the ACO engagement gap. In this episode, Dr. Lauren Fore, Chief Medical Officer at IRCCO, shares how provider engagement is key to motivating patients to follow through with preventive care and wellness visits. Todd Searls, Executive Director of IRCCO ACO, underscores the role of leadership in setting priorities, addressing burnout, and supporting care teams to sustain patient engagement. Kathryn Anderton, Vice President of Clinical Services at ThoroughCare, highlights the importance of care management, motivational interviewing, and trust-building through consistent monthly touchpoints. Together, they discuss the unique challenges of rural communities, the power of partnerships, and the value of combining digital tools with human connection for sustainable outcomes. Tune in and learn how thoughtful provider engagement, leadership support, and innovative partnerships can close the engagement gap and transform ACO success! Resources: Connect with and follow Dr. Lauren Fore on LinkedIn. Follow and connect with Todd Searls on LinkedIn. Learn more about IRCCO on their LinkedIn and website. Connect with and follow Kathryn Anderton on LinkedIn. - Discover more about ThoroughCare on their LinkedIn and explore their website.
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    35 m
  • The Real Issues Keeping Behavioral Health Leaders Awake At Night with Stacy DiStefano, CEO and founder of Consulting For Human Services

    The Real Issues Keeping Behavioral Health Leaders Awake At Night with Stacy DiStefano, CEO and founder of Consulting For Human Services
    Sep 30 2025
    The strongest organizations aren’t just scaling services; they’re scaling leadership. In this episode, Stacy DiStefano, CEO and founder of Consulting For Human Services, discusses the unique challenges and opportunities facing nonprofit behavioral health organizations. She explains how her team supports providers with strategic planning, growth strategies, technology adoption, and mergers & acquisitions (M&A) to ensure sustainability, while highlighting why boutique consultancies often deliver more value than large firms through lived experience and community ties. Stacy also explores the real issues keeping leaders up at night, from immigration policies impacting workforce stability to uncertainty in federal priorities and the accelerating wave of nonprofit consolidations, while outlining common pitfalls in M&A such as ego, resistance, and board misalignment. Looking ahead, she stresses the need for CEOs to educate boards, prepare the next generation of leaders, integrate technology across organizations, and embrace disruption as an opportunity rather than a threat. Tune in and learn how nonprofit leaders can future-proof their organizations through resilience, growth, and mission-driven strategy! Resources: Connect with and follow Stacy DiStefano on LinkedIn. Follow Consulting For Human Services on LinkedIn and explore their website.
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    24 m
  • How Financial Pressures Are Shaping The Next Wave Of Healthcare Innovation with Dan Czech, VP of Insights at KLAS Research

    How Financial Pressures Are Shaping The Next Wave Of Healthcare Innovation with Dan Czech, VP of Insights at KLAS Research
    Sep 25 2025
    Summary: The healthcare industry is resilient, and even in times of financial pressure and policy uncertainty, new opportunities for growth and innovation emerge. In this episode, Dan Czech, VP of Insights at KLAS Research, shares findings from a survey of 169 healthcare delivery organizations (HDOs) on how they are adapting to federal policy shifts and the “Big Beautiful Bill.” Many HDOs report they have yet to recover to pre-COVID margins, with narrow margins, staffing shortages, and rising costs compounded by the uncertainty of rapidly changing regulations. Lacking clear direction, organizations are acting now with multiple contingency strategies, workforce adjustments, and careful protection of patient-facing roles. Despite financial strain, IT and AI remain top investment priorities to offset workforce reductions and reduce clinician burnout, though many remain stuck in pilot programs. Dan notes that providers are reevaluating payer contracts, rural systems are leaning on federal programs, and the industry’s resilience points to long-term progress. Tune in and learn how organizations are adapting to change and preparing for the future! Resources: Connect with and follow Dan Czech on LinkedIn. Follow KLAS Research on LinkedIn and visit their website! Read the Navigating the Uncertainty of Federal Policy 2025 Report here. Email Dan directly here.
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    14 m
  • Culture as Medicine: Funding What Works with Rich Havard, Director of the Decolonizing Wealth Project’s Youth Mental Health Fund

    Culture as Medicine: Funding What Works with Rich Havard, Director of the Decolonizing Wealth Project’s Youth Mental Health Fund
    Sep 23 2025
    The pain of youth must always be seen alongside its power. In this episode, Rich Havard, Director of the Decolonizing Wealth Project’s Youth Mental Health Fund, shares his journey from a closeted gay kid in rural Mississippi to leading a $20 million initiative supporting BIPOC and LGBTQ youth. He reflects on formative church experiences, both healing and harmful, that shaped his commitment to creating inclusive spaces, as well as his years as a pastor witnessing the struggles and resilience of young people. Rich underscores the urgent need for philanthropy to fund culturally responsive care and elevate youth voices as true decision-makers shaping solutions. Ultimately, he reframes youth mental health as an issue of both justice and connection. Tune in and learn how integrating culture, storytelling, and justice can transform youth mental healthcare! Resources: Connect with and follow Rich Havard on LinkedIn. Follow the Decolonizing Wealth Project on their LinkedIn and Instagram, and explore their website. Learn more about the Youth Mental Health Fund here. Contact the Decolonizing Wealth Project team here. Read Decolonizing Wealth Project CEO and Founder, Edgar Villanueva's book, Decolonizing Wealth, here. Discover more about Dr. Alfiee’s The AAKOMA Project here.
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    44 m
  • Quality without Compromise: Reimagining Behavioral Health at Scale with Janelle Bierdeman, a nationally certified school psychologist and the Manager of the Healthcare Solutions Group at MHS (Multi-Health Systems)

    Quality without Compromise: Reimagining Behavioral Health at Scale with Janelle Bierdeman, a nationally certified school psychologist and the Manager of the Healthcare Solutions Group at MHS (Multi-Health Systems)
    Sep 16 2025
    Having the right tools in place the first time can make all the difference for patients and families navigating behavioral health. In this episode, Janelle Bierdeman, a nationally certified school psychologist and the Manager of the Healthcare Solutions Group at MHS (Multi-Health Systems), shares her journey from direct care with children and families to driving systems-level transformation in behavioral health. She reflects on the risks of poor assessments, outdated systems, and the importance of rigorous tools to ensure providers deliver the right care from the start. Drawing on her perspective as both a professional and a parent of neurodivergent children, Janelle emphasizes the need for tailored assessments, clinician involvement in digital tools, and cross-cultural insights from North America and Europe. She also highlights a UK success story scaling patient assessments from 25 to 2,500 per month, and sees AI as a powerful way to reduce administrative burdens and free providers to spend more time with patients. Tune in and learn how technology, when done right, can truly expand access to quality behavioral health care! Resources: Connect with and follow Janelle Bierdeman on LinkedIn. Follow MHS on LinkedIn and explore their website.
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    28 m
  • Understanding the Veteran experience: Avoiding assumptions and providing dignity to a diverse community with Wanda Wright, Director of the Office for Veteran and Military Academic Engagement at Arizona State University

    Understanding the Veteran experience: Avoiding assumptions and providing dignity to a diverse community with Wanda Wright, Director of the Office for Veteran and Military Academic Engagement at Arizona State University
    Sep 9 2025
    This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com Far too many women veterans are overlooked, leading to gaps in care, resources, and recognition. In this episode brought to you by Luminary Labs, Wanda Wright, Director of the Office for Veteran and Military Academic Engagement at Arizona State University, shares her mission to advocate for women veterans and improve access to resources. She explains that many women do not recognize themselves as veterans, which, combined with cultural bias and lack of awareness, leads to higher rates of suicide and homelessness compared to men. Director Wright highlights the importance of asking “Have you served?” in healthcare settings and stresses that collaboration among the VA, state agencies, nonprofits, and local groups is essential to provide effective support, especially in rural areas. While progress has been made with more women joining the military and rising to leadership, she emphasizes that continued advocacy and community involvement are crucial to breaking down barriers and saving lives. Tune in as Wanda Wright shares her powerful journey and insights on breaking barriers, advocating for women veterans, and building stronger systems of support! Resources: Connect with and follow Wanda Wright on LinkedIn. Follow the Arizona State University on LinkedIn and visit their Office for Veteran and Military Academic Engagement website. Check out Wanda Wright’s paper, The Social Determinants of Suicide among Female Service Members and Veterans: Running Title: Social Determinants of Suicide, here.
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    26 m
  • Why The U.S. Has The Best Care But The Worst Healthcare Experience with Dr. David Berg, Founder and CEO of Redirect Health

    Why The U.S. Has The Best Care But The Worst Healthcare Experience with Dr. David Berg, Founder and CEO of Redirect Health
    Sep 4 2025
    This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to⁠ outcomesrocket.com Peace of mind in healthcare is just as important as access to care itself. In this episode, Dr. David Berg, Founder and CEO of Redirect Health, contrasts his experiences with Canadian and U.S. healthcare, noting that while America offers world-class medical care, it often leaves patients without confidence or peace of mind. He explains that uncertainty about affordability and access creates anxiety long before patients enter the system. Redirect Health addresses this by offering a free entry point into care through technology, virtual access, and advocacy, while focusing on logistics, how, and where care is delivered, as the key to lowering costs. David stresses that the U.S. doesn’t lack funding; it must redirect resources toward delivering real value and peace of mind. Tune in and learn how healthcare logistics and advocacy can transform both cost and access! Resources: Connect with and follow Dr. David Berg on LinkedIn. Follow Redirect Health on LinkedIn and visit their website! Listen to David’s previous interview on our podcast here! Email David directly here.
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    23 m
  • The Trust Equation: Why Early-Stage Data Strategy Determines Digital Health Company Survival with Dr. Jennifer Huberty, CEO & founder of Fit Minded

    The Trust Equation: Why Early-Stage Data Strategy Determines Digital Health Company Survival with Dr. Jennifer Huberty, CEO & founder of Fit Minded
    Sep 2 2025
    This podcast is brought to you by Outcomes Rocket, your exclusive healthcare marketing agency. Learn how to accelerate your growth by going to outcomesrocket.com Strong science isn’t just a checkbox; it’s a growth strategy that can set digital health startups apart in crowded markets. In this episode, Dr. Jennifer Huberty, CEO & founder of Fit Minded, explores how behavioral health companies at any stage can build scientific credibility without depleting their resources. She stresses that many startups fail to recognize the value of the data they already possess: data that can drive business decisions, fuel marketing narratives, and even lead to peer-reviewed publications. Jennifer walks through cost-effective research strategies, such as retrospective analyses and national surveys, while cautioning against fragmented, one-off studies that lack strategic alignment. She also introduces the idea of “traveling science,” a framework for making research actionable across departments, and emphasizes that trust, transparency, and clear alignment with business goals are essential for impactful, lasting research partnerships. Tune in and learn how to leverage research not just for credibility, but for growth, clarity, and competitive advantage in the behavioral health tech landscape! Resources: Connect with and follow Dr. Jennifer Huberty on LinkedIn. Follow Fit Minded on LinkedIn and explore their website.
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    31 m