Full episode of Mindful Minutes with Raven Anderson LCSW-C (Founder of Clear Minds).

Every Tuesday this December join Zuryna Livermore and Raven Anderson LCSW-C for a weekly mental reset. These short mantras are meant to help you release and reset for an intentional week ahead.

Connect with Raven Anderson and Clear Minds Consulting and Counseling here

Being nice used to be natural. Now it’s a KPI.

In this episode of Operations Unfiltered, I break down how retailers are turning kindness into a business strategy this holiday season—from scripted smiles to Target’s “10-4 Rule.” With staffing shortages, inflation stress, and declining foot traffic, brands are operationalizing friendliness to drive engagement, loyalty, and sales.

Through my marketing operations lens, I explore:

• Why niceness is being mandated in stores
• How emotional experience is tied to dwell time and basket size
• The downside of forced kindness as emotional labor
• The big question: if niceness is required, is it still genuine?

This episode is part process design, part behavioral economics, and part real-life retail empathy. Because while companies may optimize kindness, the people doing the work are still human.

So as you shop this season, I’m leaving you with one takeaway: extend grace.

Every Tuesday this December join Zuryna Livermore and Raven Anderson LCSW-C for a weekly mental reset. These short mantras are meant to help you release and reset for an intentional week ahead.

Connect with Raven Anderson and Clear Minds Consulting and Counseling here

Every Tuesday this December join Zuryna Livermore and Raven Anderson LCSW-C for a weekly mental reset. These short mantras are meant to help you release and reset for an intentional week ahead.

Connect with Raven Anderson and Clear Minds Consulting and Counseling here

In this week’s episode of Baltimore County Unfiltered, Zuryna is breaking down the latest county chaos — with clarity, calm, and a few receipts.

📚 The library was… not library-ing this week.
Fourteen part-time librarians were laid off and then rehired two days later. Staff called it confusing, the union called it dehumanizing, and the HR director stepped down in the middle of it all. Whew.

🌉 Key Bridge collapse updates you need to know.
New NTSB findings reveal the ship lost power multiple times because of one loose wire. And yes, even though the collapse happened in the city, Baltimore County is absolutely feeling the ripple effects — from traffic to shipping delays.

🚗 Your commute isn’t crazy — it’s the infrastructure.
695 and 895 congestion? Longer drive times? Same. And reports say the rebuilt bridge may take longer than expected, so pack your patience.

🎄 On a lighter note… holiday vibes are here!
The Avenue at White Marsh Holiday Parade returns on December 6th — floats, lights, music, the whole festive rollout.
And don’t forget the White Marsh Volunteer Fire Company Train Garden (say that five times fast). It’s open for the season and cozy as ever.

✨ Episode Highlights:
• The BCPL staffing shakeup (and what really went wrong)
• Key Bridge collapse findings that affect your daily life
• Traffic, commutes & county-wide ripple effects
• Family-friendly holiday events happening this week

📬 Have a story, event, or concern?
DM @operationsunfiltered or @LadyZSays — your unofficial Baltimore County correspondent is listening.

Special thank you to The Baltimore Banner for the stories that helped inform this episode.

In this Moms Unfiltered edition of Operations Unfiltered, Zuryna sits down with licensed clinical social worker and owner of Clear Minds Consulting & Counseling, Raven Anderson — a mom, a new wife, and a woman on a mission to help others find clarity in the middle of life’s chaos.

Together, they dive into the real conversations we don’t always get to have out loud:

✨ Balancing motherhood, marriage, and entrepreneurship
✨ The pressure to “do it all” and why perfection isn’t real
✨ Time-blocking, rest, and the art of giving yourself grace
✨ How to navigate comparison, imposter syndrome, and the “always on” culture
✨ When therapy can help — and how to know you’re ready
✨ Raising toddlers, parenting styles, and finding that happy medium

Raven also shares her journey into social work, the moment she realized her purpose, and why helping women create clarity is her calling. From journaling to scheduling to surviving the toddler era, this episode is full of gems for moms who are trying to show up for themselves without losing themselves.

If you’ve ever felt overwhelmed, overextended, or overstimulated — this one is for you.

Tap in, take a breath, and enjoy this grounding conversation.

In this special Mom’s Unfiltered edition, I sit down with the ultimate multitasker, Shadraila “Shay” James-Ray — mom, wife, cheer coach, braider, shirt designer, Mary Kay consultant, and PTC president. Shay shares what it’s really like to juggle all the hats, manage her family’s busy schedule, and pursue her creative passions.

We talk sports mom life, competition-day chaos, the impact of NIL deals, entrepreneurship, social media marketing, and self-care strategies for moms who are trying to do it all. Whether you’re a mom, business owner, or just love a good behind-the-scenes look at balancing life, Shay’s insights and energy are not to be missed!

Connect with Zuryna and Live More Agency
Instagram (Zuryna): @ladyzsays

Instagram (Operations Unfiltered): @operationsunfiltered

Instagram (Live More Agency): @livemoreagency

Website: www.livemoreagency.co

Connect Shadraila James-Ray:
Instagram (Shadraila): @shadrailaray
Mary-Kay Site: www.marykay.com/SJames-Ray/en-US

Special thank you to our episode partner: Clear Minds Consulting & Counseling (Raven Anderson)