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Imagine this: you see a patient, orders the labs, do the follow‑up, navigate the complexity, chart the visit, and deliver the care. The work is done. Then someone in the billing department closes the claim with a single click, marking it as “adjusted off.” You never see the revenue. You might not even know it was written off. That’s a dollar (or many dollars) you earned but never realized—and it happens way more often than you think.

Today we’re going to pull back the curtain on one of the quietest, yet most destructive revenue leaks in medical group finance: adjustments—the write‑offs, the staff mistakes, the unmonitored decisions that erode your bottom line. We’ll talk about what adjustments are, why many revenue cycle departments don’t monitor them, the real cost of uncontrolled write‑offs, and how you can take back control. If you’re a physician leader, an administrator, a CFO, or part of a practice leadership team, this episode is for you.

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Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Find it here: https://healtheps.com/physicians-edge-mastering-business-finance-in-your-medical-practice/

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

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Groups that adopt AI thoughtfully will outpace those who don’t—faster than most people realize.

That’s the bottom line. AI isn’t some futuristic buzzword anymore. It’s here, it’s already changing how practices operate, and it’s moving fast. Medical groups that learn how to integrate AI into their daily routines—clinically, operationally, administratively, financially—will be more efficient, more scalable, and frankly, more competitive than those who wait and see.

If you’re picturing robots walking around the office, let me stop you right there. We’re not talking about futuristic sci-fi. We’re talking about tools that write your notes for you, draft your emails, analyze your claim denials, and help you prepare for board meetings—all in a fraction of the time it used to take.

Today, we’re going to talk about practical, daily AI use for physicians and healthcare administrators. We’re going to break it down into four key categories—areas where AI is already making a huge difference in real practices, and where it can start helping yours right away.

Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Find it here: https://healtheps.com/physicians-edge-mastering-business-finance-in-your-medical-practice/

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

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In a sector where women make up the majority of the workforce, why are women still under-represented in the seats of power in medical groups?

That’s the question we’re digging into today. Because while it’s no secret that healthcare has long depended on the contributions of women—as physicians, nurses, administrators, and operational leaders—the top roles still tend to skew male. And when you take a close look at medical groups, especially larger ones, the imbalance becomes even clearer.

But this isn’t just a fairness issue. This is a strategic issue. Promoting more women into leadership roles is one of the smartest things a medical group can do. It strengthens decision-making, improves communication, builds healthier teams, and creates a culture of resilience. Today, we’ll explore why.

We’re going to cover a lot of ground: the traditional gender imbalance, the advantages of gender-diverse leadership, how men and women often lead differently, how those styles complement each other, why compensation and negotiation matter, and how remote work might help level the playing field. We'll also touch on what the future could look like if medical groups commit to equity—not just in theory, but in practice.

Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Find it here: https://healtheps.com/physicians-edge-mastering-business-finance-in-your-medical-practice/

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

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If you’re running a medical practice in 2025, chances are—without even realizing it—you’re leaving real money on the table. And I don’t mean pennies—I mean tens or even hundreds of thousands or millions of dollars a year.

Here’s the thing: most practices aren’t bleeding cash from one major hole. They’re leaking it quietly, invisibly, in ways that seem small until they snowball. A missed code here. A denied claim that never got appealed. A payer contract that hasn’t been touched in five years. And the result? Margins shrink. Stress rises. And groups that should be financially strong start treading water. There’s no hemorrhage. Instead, it’s death by a thousand paper cuts.

The good news is that these problems are almost always fixable. But first, you have to see them. So today, we’re going to walk through five of the most common ways medical groups lose money unnecessarily—and, just as importantly, what you can do about each one.

If you recognize yourself in any of these, know this: you’re not alone. These are common, especially in busy practices where the day-to-day crises take priority. But the practices that tighten these up are the ones that thrive—no matter what the market throws at them.

Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Find it here: https://healtheps.com/physicians-edge-mastering-business-finance-in-your-medical-practice/

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

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We’re kicking off Season 4 of the Medical Money Matters Podcast, and we’re celebrating something big. Over 10,000 downloads. Listeners tuning in from nearly 1,000 cities across the country—and even internationally. And we’re entering our fourth year of episodes. Honestly, that number still stuns me a little. When we launched this podcast, our goal was simple: to help physicians and practice leaders navigate the business of medicine without losing sight of why they went into medicine in the first place.

We wanted to demystify the money side. To have honest, clear conversations about things like revenue cycle, financial strategy, payer policies, and practice independence. We believed then—and we still do now—that when doctors understand the financial side of their practice, they’re better equipped to lead, grow, and stay independent.

And we’re just getting started.

Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Find it here: https://healtheps.com/physicians-edge-mastering-business-finance-in-your-medical-practice/

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

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What if I told you that in most medical groups, the person in charge of your financial health might not fully understand half of your revenue?

It sounds dramatic, but it’s true. In countless physician practices and medical groups across the country, the CFO—the Chief Financial Officer—is responsible for the organization’s entire financial picture… except when it comes to revenue cycle. That part? That’s usually considered operations. Or billing. Or someone else’s responsibility.

The problem is, revenue cycle represents money in—the very top of the financial funnel. So if your CFO isn’t actively overseeing how revenue is earned, coded, billed, collected, and followed up on… then who is? And more importantly, what is it costing you?

Today we’re going to explore the hidden—but very real—disconnect between Finance and Revenue Cycle in medical groups. We’ll talk about how this structural divide came to be, what it costs you in real dollars, and what you can do to fix it. If you’re a physician leader, an administrator, a CFO, or a board member, this episode is for you. Because it’s time to bridge the gap—and start treating revenue cycle as a core part of financial strategy.

Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Find it here: https://healtheps.com/physicians-edge-mastering-business-finance-in-your-medical-practice/

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

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There’s a CPT code out there that’s worth about $16 to $20 per visit… and most of you are ignoring it. It’s been right in front of us, since early 2024, and yet week after week, we watch practices leave thousands—sometimes hundreds of thousands of dollars—on the table.

The code is G2211. And if you haven’t heard of it—or haven’t trained your teams to take it seriously—you’re not just missing a code. You’re missing a mindset shift. Today, we’re going to unpack what G2211 is, how it works, why practices routinely miss it, and what it means to treat coding as a strategy—something that drives margin, drives sustainability, and frankly, keeps your medical group from running harder for less money.

But, this episode isn’t just about one code. It’s about a bigger conversation—one that flips the traditional narrative around coding. Because for too long, we’ve taught physicians and administrators that coding is all about compliance. Just don’t get audited. Just stay safe. Just do the minimum. But what if that mindset is costing us millions? What if playing it so safe is actually making your group financially vulnerable?

So let's flip the script. Let’s talk about compliance as the floor—not the ceiling. Let’s talk about coding for opportunity. Let’s talk about G2211 as an example, and why it’s your new best friend.

Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Find it here: https://healtheps.com/physicians-edge-mastering-business-finance-in-your-medical-practice/

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/

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I still remember the first time my dad explained his pre‑flight checklist. He shared some of the items with me: “Instruments check. Fuel quantity check. Weather briefing confirmed. Exterior visual check.” It felt almost ceremonial—methodical, purposeful, adding some calm into the midst of what could have been pre-flight chaos. To many people, that might have seemed like just one more routine before taking off, but I saw a man who believed that being prepared wasn’t just a good idea—it was the only way to live and lead.

My dad started flying in the Air Force, and then shifted into work in the commercial space, flying for Western and Delta Airlines over many years, and many hundreds of safe flights, without ever having an incident. He lived his life by checklists, by flow charts, by “if‑then” logic. If the weather changed, then we divert. If engine warning light comes on, then that protocol applies. If communication fails, then alternate channel engaged. His world of aviation taught him that when you have high stakes, when the margin for error is small, preparation isn’t optional. It’s mandatory. And the grace with which he handled that complexity—while still keeping his sense of humor, humility and calm—is one of the greatest lessons I carry with me.

Today I want to pay tribute to him, but also to bring you into his mindset—and to show how that mindset matters hugely in physician practices and medical group operations. Because the same principles of preparation, structure, branching logic and options that keep an aircraft safe on takeoff, cruise and landing also keep a medical practice thriving, resilient and mission‑aligned.

Please Follow or Subscribe to get new episodes delivered to you as soon as they drop!
Visit Jill’s company, Health e Practices’ website: https://healtheps.com/
Subscribe to our newsletter, Health e Connections: http://21978609.hs-sites.com/newletter-subscriber
Want more formal learning? Check out Jill's newly released course: Physician's Edge: Mastering Business & Finance in Your Medical Practice. 32.5 hours of online, on-demand CME-accredited training tailored just for busy physicians. Find it here:

Purchase your copy of Jill’s book here: Physician Heal Thy Financial Self
Join our Medical Money Matters Facebook Group here: https://www.facebook.com/groups/3834886643404507/
Original Musical Score by: Craig Addy at https://www.underthepiano.ca/ Visit Craig’s website to book your Once in a Lifetime music experience
Podcast coaching and development by: Jennifer Furlong, CEO, Communication Twenty-Four Seven https://www.communicationtwentyfourseven.com/