In this episode, Dr. Bryan Sexton, discusses how emotional exhaustion and burnout impact clinical outcomes—and how measuring and improving well-being through bite-sized interventions can lead to better teamwork, leadership and patient care.

Expert: J. Bryan Sexton, Ph.D., chief wellness officer of Duke Health Integrated Practice and director of the Duke Center for the Advancement of Well-being Science.

Notable Topics Covered:

• Measuring clinician well-being to predict and improve quality outcomes
• Addressing well-being through bite-sized Interventions

Links:

• Bryan Sexton (LinkedIn)
• Dr. J. Bryan Sexton (Duke Profile)
• Duke Center for the Advancement of Well-being Science Bite-Sized Resources

In this episode, Dr. Brian R. Spisak — organizational psychologist, author and senior partner at Csuite Growth Advisors — discusses the intersection of behavioral science, leadership and emerging technology in health care. Dr. Spisak shares his personal journey from burnout in behavioral mental health to a career dedicated to understanding and improving organizational well-being.

Expert: Dr. Brian R. Spisak, chief people and communication officer and senior partner at Csuite Growth Advisors, Program Director of AI and Leadership at the National Preparedness Leadership Initiative at Harvard University and author of Computational Leadership: Connecting Behavioral Science and Technology to Optimize Decision-Making and Increase Profits.

Notable topics covered:

• Self-determination theory
• Organizational well-being
• CAR-driven needs: Competency, Autonomy, Relatedness

Links:

• Brian Spisak, PhD (LinkedIn)
• Csuite Growth Advisors
• BEST IDEAS WIN Podcast
• Computational Leadership: Connecting Behavioral Science and Technology to Optimize Decision-Making and Increase Profits
• National Preparedness Leadership Initiative
• American College of Healthcare Executives
• Avoiding the Pitfalls of AI Hype with a Strategic Innovation Agenda

In this episode, Dr. Shawn Tittle discusses his transition from a working as a highly specialized cardiothoracic surgeon to serving as the senior vice president and system chief quality officer of system safety, quality and service at Houston Methodist.

Expert: Shawn Tittle, MD, senior vice president and system chief quality officer for the Houston Methodist Department of System Safety, Quality and Service

Notable topics covered:

• Culture of safety
• Principles of high reliability
• Vizient Inc. scorecard and national benchmarking
• Houston Methodist Quality, Safety and Well-being Institute

Links:

• Shawn Tittle, MD (LinkedIn)
• Houston Methodist Quality & Patient Safety
• Houston Methodist The Patient Experience
• PODCAST: Advancing the Science of Quality Improvement | Quality Time with Dr. Schaal
• Vizient Inc.
• The Framework for High Reliability Healthcare
• Crossing the Quality Chasm
• To Err is Human

In this episode, nursing leaders Gail M. Vozzella and Caroline Mascarenhas discuss how Houston Methodist's implementation of virtual nursing and innovative technologies has transformed health care delivery, enhanced care coordination and improved patient safety.

Experts:

• Gail M. Vozzella DNP, RN, NEA-BC, senior vice president and chief nurse executive at Houston Methodist
• Caroline Mascarenhas, DNP, RN, NEA-BC, vice president and chief nursing officer at Houston Methodist Cypress Hospital

Notable topics covered:

• How virtual nursing and innovative technology have improved patient safety
• Cooperative efforts of virtual and bedside nursing
• Role of nursing in care coordination and patient outcomes

Links:

• Gail M. Vozzella DNP, RN, NEA-BC (LinkedIn)
• Caroline Mascarenhas, DNP, RN, NEA-BC (LinkedIn)
• Houston Methodist Department of Nursing
• Houston Methodist Cypress Hospital
• Florence Nightingale (1820-1910): The Founder of Modern Nursing

In this episode, Dr. Don M. Berwick, a foundational figure in health care quality improvement, shares his perspective on how far we've come in our pursuit to improve patient safety through the design of a safer health system — and how far we have left to go.

Expert: Dr. Don M. Berwick, president emeritus and senior fellow at the Institute for Health Care Improvement (IHI), which he co-founded in 1991 and led as its first CEO, former administrator of the Centers for Medicare and Medicaid Services and former faculty member at Harvard Medical School and the Harvard T.H. Chan School of Public Health.

Notable topics covered:

• The development and adoption of the science of health care improvement
• The goal to close the quality gap through research and education
• The impact of a psychologically safe work environment on health outcomes

Links:

• Dr. Don M. Berwick (LinkedIn)
• Institute for Healthcare Improvement
• Centers for Medicare and Medicaid Services (CMS)
• To Err is Human
• Crossing the Quality Chasm
• Improvement Advisor Professional Development Program

Ms. Mary A. Daffin discusses her impact on Houston Methodist's quality and patient safety initiatives as a member of the board of directors and how her deep Methodist faith underscores her commitment to her role.

Expert: Mary A. Daffin, JD Of Counsel, Barrett Daffin Frappier Turner & Engel, LLP, Vice Chair Board of Directors, Houston Methodist Hospital System and chair of multiple committees including the executive committee of the Houston Methodist DeBakey Heart and Vascular Center, quality and patient safety and system quality integration

Notable topics covered:

• Understanding the role and reach of a board of directors
• Centering quality as strategic goal of health care institutions
• Bettering patient outcomes with innovative technology

Links:

• Mary Daffin
• Houston Methodist Board of Directors
• Why Choose Houston Methodist

In this episode, Dr. Terence Flotte discusses his efforts to train the next generation of physician leaders as dean of the UMass Chan Medical School, the ever-changing preferences of medical residency selection and the evolving field of health systems science.

Expert: Terence Flotte, M.D., the Celia and Isaac Haidak Professor, is provost and executive deputy chancellor and dean of UMass Chan Medical School. He has faculty appointments as Professor in the Department of Genetic and Cellular Medicine and Pediatrics.

Notable topics covered:

• The advancement of medical education and training
• The importance of educating the next generation of physician leaders in academic medicine
• The current landscape of medical residency
• The evolving field of health systems science

Links:

• Terence R. Flotte, MD | Senior Leadership | Office of the Chancellor | UMass Chan Medical School
• Terry Flotte, MD LinkedIn
• About UMass Chan Medical School
• Tomorrow's Doctors, Tomorrow's Cures | AAMC
• LCME | Liaison Committee on Medical Education
• Teaching health systems science | American Medical Association

In this panel episode, Rev. Dr. Charles Millikan and Rev. Stacy Auld discuss an In this panel episode, Rev. Dr. Charles Millikan and Rev. Stacy Auld discuss an aspect of care foundational to Houston Methodist: spiritual care and values integration. They share how the care that board-certified chaplains provide to patients and caregivers helps them navigate the most trying of circumstances.

Experts:

• Rev. Dr. Charles Millikan, vice president for spiritual care and values integration at Houston Methodist, Dr. Ronny W. and Ruth Ann Barner Centennial Chair in Spiritual Care
• Rev. Stacy Auld, system director of spiritual care and values integration atHouston Methodist

Notable topics covered:

• Houston Methodist spiritual care and values integration
• Houston Methodist's I CARE values: integrity, compassion, accountability, respect and excellence
• Spiritual care, patient satisfaction and employee engagement
• Spiritual care and biomedical ethics
• Board certification process for chaplains

Links:

• Houston Methodist Spiritual Care and Values Integration
• Reverend Dr. Charles Millikan
• Reverend Stacy Auld
• Association of Professional Chaplains
• The Role of Spirituality in Health Care
• Spirituality Linked with Better Health Outcomes, Patient Care