In this episode, Dr. Shawn Tittle discusses his transition from a working as a highly specialized cardiothoracic surgeon to serving as the senior vice president and system chief quality officer of system safety, quality and service at Houston Methodist.

Expert: Shawn Tittle, MD, senior vice president and system chief quality officer for the Houston Methodist Department of System Safety, Quality and Service

Notable topics covered:

• Culture of safety
• Principles of high reliability
• Vizient Inc. scorecard and national benchmarking
• Houston Methodist Quality, Safety and Well-being Institute

Links:

• Shawn Tittle, MD (LinkedIn)
• Houston Methodist Quality & Patient Safety
• Houston Methodist The Patient Experience
• PODCAST: Advancing the Science of Quality Improvement | Quality Time with Dr. Schaal
• Vizient Inc.
• The Framework for High Reliability Healthcare
• Crossing the Quality Chasm
• To Err is Human

In this episode, nursing leaders Gail M. Vozzella and Caroline Mascarenhas discuss how Houston Methodist's implementation of virtual nursing and innovative technologies has transformed health care delivery, enhanced care coordination and improved patient safety.

Experts:

• Gail M. Vozzella DNP, RN, NEA-BC, senior vice president and chief nurse executive at Houston Methodist
• Caroline Mascarenhas, DNP, RN, NEA-BC, vice president and chief nursing officer at Houston Methodist Cypress Hospital

Notable topics covered:

• How virtual nursing and innovative technology have improved patient safety
• Cooperative efforts of virtual and bedside nursing
• Role of nursing in care coordination and patient outcomes

Links:

• Gail M. Vozzella DNP, RN, NEA-BC (LinkedIn)
• Caroline Mascarenhas, DNP, RN, NEA-BC (LinkedIn)
• Houston Methodist Department of Nursing
• Houston Methodist Cypress Hospital
• Florence Nightingale (1820-1910): The Founder of Modern Nursing

In this episode, Dr. Don M. Berwick, a foundational figure in health care quality improvement, shares his perspective on how far we've come in our pursuit to improve patient safety through the design of a safer health system — and how far we have left to go.

Expert: Dr. Don M. Berwick, president emeritus and senior fellow at the Institute for Health Care Improvement (IHI), which he co-founded in 1991 and led as its first CEO, former administrator of the Centers for Medicare and Medicaid Services and former faculty member at Harvard Medical School and the Harvard T.H. Chan School of Public Health.

Notable topics covered:

• The development and adoption of the science of health care improvement
• The goal to close the quality gap through research and education
• The impact of a psychologically safe work environment on health outcomes

Links:

• Dr. Don M. Berwick (LinkedIn)
• Institute for Healthcare Improvement
• Centers for Medicare and Medicaid Services (CMS)
• To Err is Human
• Crossing the Quality Chasm
• Improvement Advisor Professional Development Program