Episode 316 hosts Meg McNeil (Director & Registered Nurse from Brisbane, Australia) & Bek McNeil (Director & Business Manager from Brisbane, Australia)

In 'The Business of Injecting' episodes we host injectors and clinic owners to discuss all aspects of the business side of their clinic. We analyse their financial struggles and challenges, difficult decisions, friction points, staffing, hiring, firing and other topics relevant for aesthetic business owners.

In Chapter 20 we discuss the success, challenges and future with two of the founders of Derm Haus. Our guests discuss their journey into the aesthetics industry, starting as a side hustle and growing it into a thriving business with two clinic locations and a team of 11.

They share how they created a supportive work culture, handling the financials and logistics of a growing business, and the importance of using each team member's strengths. We also covers their strategies for marketing, patient retention, and the impact of word-of-mouth referrals. Our discussion wraps with insights into future plans for Derm Haus, including a focus on women's health and regenerative medicine, and the challenges of maintaining a successful business in a rapidly changing industry.

00:00 Introduction

01:20 Business of Injecting: Episode Overview

02:26 Meet the Derm Haus Team

03:38 Starting the Business: Challenges and Growth

10:20 Bringing Bek Onboard

17:46 Client Selection and Business Strategies

20:42 Managing Stock and Team Consistency

26:59 Creating an Employee-Centric Workplace

28:05 Deciding on New Treatments and Devices

32:05 Pricing Strategies and Financial Management

37:15 Staff Retention and Incentives

41:09 Marketing and Brand Strategy

45:08 Future Plans and Business Growth

49:26 Reflecting on the Journey and Final Thoughts

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Episode 315 hosts Dr Konstantin Frank (Aesthetic Doctor from Regensberg, Germany)

In 'The Tox Talks' episodes we feature expert injectors who have significant experience in using botulinum toxins. These episodes explore our guests experiences using particular brands, the evolution of their injecting techniques and we get special insights into the subtle nuances of getting the best out of toxins.

In Chapter 10 we talk about Letybo (made by Hugel, Korea) and how to get the best out of it. We discuss the unique properties of Letibotulinum toxin including its precision and reduced diffusion, which make it particularly effective for areas where precision can't be compromised.

Konstantin shares his expertise on optimal injection techniques, addressing common challenges and how practitioners can achieve the best results. The conversation also delves into the importance of combining treatments for comprehensive aesthetic outcomes and the business implications of using different toxins.

00:00 Introduction

00:52 Conference Vibes and Guest Introduction

02:17 Discussion on Toxins and Techniques

03:03 Konstantin's Background and Expertise

04:35 Exploring Toxins: Techniques and Challenges

08:40 The Science Behind Toxins

11:50 Regulatory Challenges and Innovations 1

7:21 Advanced Injection Techniques

27:37 Touch-ups and Dosage Adjustments

28:49 Setting Patient Expectations 2

29:39 Exploring Toxin Reversal Methods

31:27 Understanding Toxin Duration and Onset

36:44 Discussing Toxin Resistance

38:55 Communicating Changes to Patients

45:59 Combining Treatments for Better Results

49:30 Business Considerations in Aesthetics

52:08 Conclusion

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Episode 313 hosts Dr Konstantin Frank (Aesthetic Doctor from Regensberg, Germany)

In our ‘Masterclass Series’ we host global experts to teach us about fillers, bio-stimulators, bio-remodellers, polynucleotides, exosomes and other products. (For toxin insights, check out our other mini-series, ‘The Tox Talks’)

In Chapter 9 we do something different by discussing the entire range of fillers made by Croma. We learn about who Croma are, get an understanding about their portfolio of products and what features to look out for when choosing a filler.

00:00 Introduction to Inside Aesthetics

00:46 Live from the Fresh Life Conference

01:08 Masterclass Series: Fillers Discussion

02:22 Introducing Dr. Konstantin Frank

03:44 Exploring the Aesthetic Industry in Europe

05:59 Dr. Konstantin's Background and Journey

10:05 Deep Dive into Croma Fillers

20:37 Manufacturing Insights and BDDE Discussion

27:30 Croma Fillers: Unique Selling Points

29:23 Differences in Syringe Design Between Europe and Australia

29:51 Colour Coding and Safety in Injectables

30:05 Regulatory Approvals and Quality Control

30:48 Medical Devices vs. Drugs: A Legal Perspective

31:28 Minimally Invasive Procedures and Safety

31:48 Using Croma Products: A Detailed Guide

34:21 Tips for Practitioners Using New Products

36:59 The Importance of Proper Training and Education

37:19 The Role of Anatomy in Successful Injections

47:08 The Impact of Social Media on Aesthetic Medicine

51:27 Global Perspectives on Aesthetic Practices

56:29 Concluding Thoughts and Future Episodes

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Episode 312 hosts Amy Wright (Registered Nurse from Melbourne, Australia)

In 'The Business of Injecting' episodes we host injectors and clinic owners to discuss all aspects of the business side of their clinic. We analyse their financial struggles and challenges, difficult decisions, friction points, staffing, hiring, firing and other topics relevant for aesthetic business owners.

0:00 Introduction
0:49 Guest introduction
2:19 Early career & chain clinics
3:57 Lessons from different clinics
5:29 Transition to own practice
8:17 Building a client-focused business
10:48 Starting her own business
11:53 Overcoming fears & first steps
13:33 Growing a team
16:38 Staff & client retention
17:51 Systemizing consultations
19:11 Shadowing & mentorship
22:46 Retention strategies
24:49 Brand building
28:09 Reducing key person risk
31:04 Transitioning out of clinical work
34:55 Training & team development
37:55 Handing over clients
41:23 Team personalities & matching
44:03 Differentiating services
47:23 Client experience focus
49:50 Future plans
53:32 Community & industry support
56:07 Patreon & community resources

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Episode 311 showcases our hosts Dr Jake Sloane & David Segal.

In our 'What's trending in Aesthetics?' episodes we discuss popular topics doing the rounds on social media, issues being debated in injector forums or items showcased on the news. We'll cover controversies, big stories and themes that have got injectors and our industry talking.

In Chapter 14 our hosts Dr Jake and David explore:

• the global rise in the use of GLP-1 medications
• the impact of the 'Trump tariffs' with a huge price hike of Mounjaro (GLP-1/GIP medicine) in the UK - and the implications on the pricing of aesthetic products in the future
• Kris Jenner's recent facelift and whether not looking your age is the new 'normal'
• a new on label indication for Botox (platysmal bands of the neck) and why injectors can't afford to ignore this region

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Episode 310 hosts Dr Jimmy Wang (Cosmetic Physician from Brisbane, Australia)

In our ‘Masterclass Series’ we host global experts to teach us about fillers, bio-stimulators, bio-remodellers, polynucleotides, exosomes and other products. (For toxin insights, check out our other mini-series, ‘The Tox Talks’)

In Chapter 8 we discuss BYRYZN Opuluxe V, a new topical skin booster product distributed by Hugel Aesthetics. We go through the science and inclusion of eight bioactive ingredients, the practical aspects of how to apply Byryzn, on-label and off-label uses, contraindications, patient selection, and some suggested marketing strategies.

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Episode 309 hosts Dr Shino Bay (Dermatologist from Miami, USA)

Shino joins us in the 28th chapter of our series called 'The Injector Diaries'. These episodes feature in depth conversations, stories and experiences from injectors around the globe.

Each injector brings their own unique take on things and we showcase every level of type of injector, from newbies to masters. We'll explore how and why they chose to inject, why they favour using certain products, look under the hoods of their clinics and aim to inspire our injector listeners.

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