Episodios

  • 69 I When COVID Hit Hardest: Pacific Islander Voices Reveal Hidden Healthcare Truths

    69 I When COVID Hit Hardest: Pacific Islander Voices Reveal Hidden Healthcare Truths
    May 1 2025
    Overview: We explore the deep-rooted structural inequities that have shaped health outcomes for Pacific Islander communities, especially during the COVID-19 pandemic. Together, we unpack how colonialism, racism, erasure, and the lack of culturally appropriate healthcare have contributed to disproportionate impacts, and we highlight the vital role of community-led solutions and culturally safe spaces in healing. We discuss the limitations of the cultural competency model, the importance of recognizing power dynamics, and the essential need for physicians and healthcare systems to center trust, relationship-building, and self-determination for marginalized communities. Key Topics: Colonialism and Pacific Islander Identity Carceral System's Impact on Public Health Health Equity and COVID-19 Inequities Pacific Islanders Facing Bias Stereotypes Understanding Implicit Bias and Ignorance Amplifying Voices for Cultural Safety Cultural Hubs for Community Care Current Partnership w/ Joseph: Oceania Northwest Next Step: Visit our website, ⁠Healthcare for Humans⁠, and join our community to enjoy exclusive benefits at ⁠https://www.healthcareforhumans.org/support/⁠ Support Our Mission: Non-clinicians, explore exclusive content and contribute to our collective journey. Be an Active Participant: Go beyond listening. Shape our narrative by co-creating episodes with us. Be part of our community by visiting⁠ https://www.healthcareforhumans.org/support/⁠. Follow us on Instagram ⁠@healthcareforhumanspodcast
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    40 m
  • 68 I Four Days, Three Thousand Lives—Seattle King County Clinic w/ Julia Colson

    68 I Four Days, Three Thousand Lives—Seattle King County Clinic w/ Julia Colson
    Apr 8 2025
    We sit down with Julia Colson, the founder and executive director of the Seattle King County Clinic, to discuss the incredible journey of establishing a large-scale, volunteer-driven pop-up clinic providing free dental, vision, and medical services to thousands each year. She shares the clinic's origin story, spurred by a 60-minute episode that highlighted the healthcare struggles of everyday people and her realization of the parallels within her own life. Julia delves into the challenges of building such a unique healthcare initiative from scratch, emphasizing the essential role of openness, humility, and collaboration in shaping the clinic's success. Through heartfelt anecdotes and insights, we explore the powerful impact of the clinic in transforming both patient experiences and volunteer perspectives while also addressing how the initiative calls attention to the broader issues plaguing our healthcare system. To Volunteer: Seattle/King County Clinic - Seattle Center Foundation Overview: Transformed from watching "60 Minutes" to founding a clinic that serves 3,000 patients in four days Used event planning background rather than healthcare expertise to approach problems differently Created a collaborative model where diverse skills complemented each other's gaps Challenged stereotypes by showing diverse patients - teachers, tech workers with insurance, not just unhoused individuals Built community between patients and volunteers by midday of each clinic Used the clinic as both immediate intervention and platform for advocacy Incorporated storytelling through comics and patient narratives to humanize statistics Balanced meeting urgent needs while pushing for systemic reform Demonstrated how naivete and humility can be assets when creating innovative solutions Prioritized listening and supporting patients over rushing through care Helped providers reconnect with the human aspects of medicine, free from business metrics Next Step: Visit our website, Healthcare for Humans, and join our community to enjoy exclusive benefits at https://www.healthcareforhumans.org/support/ Support Our Mission: Non-clinicians, explore exclusive content and contribute to our collective journey. Be an Active Participant: Go beyond listening. Shape our narrative by co-creating episodes with us. Be part of our community by visiting https://www.healthcareforhumans.org/support/. Follow us on Instagram @healthcareforhumanspodcast
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    42 m
  • 67 I From Local Voice to Call Center: Healthcare's Cultural Crossroads w/ Patty Hayward (Talkdesk)

    67 I From Local Voice to Call Center: Healthcare's Cultural Crossroads w/ Patty Hayward (Talkdesk)
    Mar 17 2025
    We explore the potential of centralized contact centers in healthcare with Patty Hayward, the general manager of healthcare and life sciences at Talkdesk. Drawing from her extensive experience and personal stories, such as her mother's medical journey, Patty illustrates the critical need for better communication and coordination within healthcare systems. We delve into how centralization, aided by AI and modern technology, could improve patient care by offering timely, personalized interactions and addressing unmet needs in diverse communities. We also tackle how a centralized approach can respect cultural nuances and enhance health education, breaking down barriers to access and understanding. Overview: Streamlining Contact Center Efficiency Automated CRM Conversation Enhancement Culturally Aligned Contact Centers Streamlining Healthcare Access Challenges Reaching Unreached Populations Effectively Proactive Outreach with Real-Time Translation Next Step: Visit our website, Healthcare for Humans, and join our community to enjoy exclusive benefits at https://www.healthcareforhumans.org/support/ Support Our Mission: Non-clinicians, explore exclusive content and contribute to our collective journey. Be an Active Participant: Go beyond listening. Shape our narrative by co-creating episodes with us. Be part of our community by visiting https://www.healthcareforhumans.org/support/. Follow us on Instagram @healthcareforhumanspodcast
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    35 m
  • 66 I Japan — Between Authority and Rice: Cross-Cultural Healthcare with Japanese Americans

    66 I Japan — Between Authority and Rice: Cross-Cultural Healthcare with Japanese Americans
    Mar 4 2025
    We explore the complexities of Japanese food culture and its impact on health, addressing how American influences have altered traditional diets. Jeff discusses the importance of rice in Japanese meals and his personal transition to healthier rice options. We delve into portion control within Japanese dining customs and the concept of intuitive eating. The conversation shifts to Japanese cultural nuances, including language, religion, and familial expectations, emphasizing the importance of acknowledging expertise both in healthcare and family matters. Additionally, we discuss the role of social support systems, religious influences, and the cultural dynamics surrounding aging and caregiving in Japanese American communities. Overview: Transition from Short to Long Grain Rice Exploring Cultural Elements Patterns and Power in Interactions Japanese American Religious Identity Japanese American Family Care Traditions Keirog Japanese Nursing Home Closur Navigating Uncertainty in Medical Decisions "Evaluating Two Treatment Choices" Next Step: Visit our website, Healthcare for Humans, and join our community to enjoy exclusive benefits at https://www.healthcareforhumans.org/support/ Support Our Mission: Non-clinicians, explore exclusive content and contribute to our collective journey. Be an Active Participant: Go beyond listening. Shape our narrative by co-creating episodes with us. Be part of our community by visiting https://www.healthcareforhumans.org/support/. Follow us on Instagram @healthcareforhumanspodcast
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    28 m
  • 65 I Japan — Why History Lives in the Exam Room w/ Jeff Sakuma (Part 1)

    65 I Japan — Why History Lives in the Exam Room w/ Jeff Sakuma (Part 1)
    Feb 20 2025
    We delve into the fascinating journey of Japanese Americans in Washington State, welcoming guest Jeff, who shares his personal and family history. We discuss the generational terms used within the Japanese American community and how historical events like the Meiji restoration influenced immigration to the United States. Particularly moving is the narrative of Japanese internment during World War II and its significant impact on Jeff's family, highlighting the broader implications of shame and resilience in the face of injustice. We explore the concept of the "model minority" and its roots in the post-war era, with Jeff offering a critical perspective on its implications for Japanese Americans. Our conversation touches on the power of government apologies and reparations, shedding light on the complex relationship between historical events and modern cultural dynamics among Japanese Americans. Overview: From HIV Work to Health Strategist Japanese Immigrant Family Histories Cultural Understanding and Historical Reflections WWII Japanese American Internment Journey Post-War Japanese Honor and Success Racism, Resilience, and Justice Immigration Policy's Generational Impact Cultural Nuances Across Locations Next Step: Visit our website, Healthcare for Humans, and join our community to enjoy exclusive benefits at https://www.healthcareforhumans.org/support/ Support Our Mission: Non-clinicians, explore exclusive content and contribute to our collective journey. Be an Active Participant: Go beyond listening. Shape our narrative by co-creating episodes with us. Be part of our community by visiting https://www.healthcareforhumans.org/support/. Follow us on Instagram @healthcareforhumanspodcast
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    29 m
  • 64 I Trauma-Informed Care for FGM/C (Part 2) — Community Engagement and Survivor-Centered Strategies From (Sahiyo)

    64 I Trauma-Informed Care for FGM/C (Part 2) — Community Engagement and Survivor-Centered Strategies From (Sahiyo)
    Feb 4 2025
    We welcome Samman, the community engagement coordinator at Sahiyo, to discuss the ongoing efforts to address and prevent female genital mutilation/cutting (FGMC) within the South Asian Bora community and beyond. She provides insight into the importance of using appropriate terminology like FGM/C to foster dialogue and reduce stigma. We explore the prevalence of FGM/C in the United States, countering the misconception that it's only practiced elsewhere. The conversation delves into understanding FGM/C as a social norm, exploring interventions and supports such as trauma-informed care and peer support networks. Additionally, we discuss the role of youth advocacy, storytelling, and the importance of comprehensive education in driving change. The episode also highlights SAYO's efforts to amplify the voices of survivors and work with communities and policymakers to effectively address and prevent FGMC. Overview: 00:00 FGM/C Term Debate 06:10 Framing FGMC as a Social Norm 08:17 "Promoting Trust in FGM/C Education" 11:34 Trauma-Informed Care Fundamentals 15:33 "Survivor Support Through Storytelling Networks" 22:54 Digital Activism on Human Rights 26:19 Advocacy Programs for Ending FGMC 27:29 Virtual FGMC Activist Retreat Expansion Resources FGM/C Response in Washington State GWU FGM/C Toolkit Voices to End FGM/C Resources Sahiyo - United Against Female Genital Cutting - Home Next Step: Visit our website, Healthcare for Humans, and join our community to enjoy exclusive benefits at https://www.healthcareforhumans.org/support/ Support Our Mission: Non-clinicians, explore exclusive content and contribute to our collective journey. Be an Active Participant: Go beyond listening. Shape our narrative by co-creating episodes with us. Be part of our community by visiting https://www.healthcareforhumans.org/support/. Follow us on Instagram @healthcareforhumanspodcast
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    32 m
  • 63 I Trauma-Informed Care for FGM/C Survivors: Lessons from Isatou and Joanna

    63 I Trauma-Informed Care for FGM/C Survivors: Lessons from Isatou and Joanna
    Jan 14 2025
    We delve into the sensitive and impactful topic of Female Genital Mutilation/Cutting (FGM/C) in a compelling two-part series, highlighting its prevalence among over 230,000 women and girls in the US, particularly in the Seattle-Tacoma-Bellevue area. Host Dr. Raj Sundar shares a personal story about discovering a case of Type 3 FGM in a prenatal patient, underscoring the need for trauma-informed care. Our guest, Isatou Jallow, a Gambian FGM/C survivor, shares her harrowing experiences and advocacy journey, reflecting on the cultural stigma and her positive encounters with empathetic healthcare providers in the US. Dr. Joanna Stevens, from the Washington Coalition to End FGMC, joins the discussion to offer insights into caring for FGM-affected women and the coalition’s legislative and educational efforts. We address the cultural, religious, and emotional dimensions of FGM/C, emphasizing the importance of sensitivity, respect, and effective communication, including the challenges posed by interpreter biases. Ultimately, we advocate for culturally responsive care to improve patient outcomes and foster community dialogue and support systems. Overview: 04:19 Washington State advances FGM laws, Isatou's advocate story. 06:38 Left Gambia, discovered type 3 FGM here. 11:24 Respect terminology preferences for discussing FGM. 15:30 Pain, marginalization, confusion in cultural practices. 17:35 Advocating against FGM, creating supportive women's circles. 21:56 Engage community leaders to combat FGM practices. 25:42 Interpretation issues: watch body language and communicate. Resources FGM/C Response in Washington State GWU FGM/C Toolkit Voices to End FGM/C Resources Behind the Wall - Isatou Jallow Next Step: Visit our website, Healthcare for Humans, and join our community to enjoy exclusive benefits at https://www.healthcareforhumans.org/support/ Support Our Mission: Non-clinicians, explore exclusive content and contribute to our collective journey. Be an Active Participant: Go beyond listening. Shape our narrative by co-creating episodes with us. Be part of our community by visiting https://www.healthcareforhumans.org/support/. Follow us on Instagram @healthcareforhumanspodcast
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    31 m
  • 62 I When Food Meets Healthcare: Making Nutrition Accessible with Bradd Williams

    62 I When Food Meets Healthcare: Making Nutrition Accessible with Bradd Williams
    Jan 2 2025
    We welcome Bradd Williams, a seasoned healthcare professional with over 25 years of experience, who currently works at Homestyle Direct, a medically tailored meal provider. Exploring the intersection of food, health, and equity, we discuss how eliminating food deserts and delivering nutritious meals can improve chronic health conditions, particularly for underserved populations. Bradd shares insights into his company's mission to provide not just meals but dignity and love through diverse, culturally responsive menu options tailored by registered dietitians. We delve into the company’s efforts in addressing both rural and urban food insecurities, emphasizing the importance of providing equitable access to nutrition as a fundamental human right. Tune in to understand how Homestyle Direct is making strides in healthcare through food, incorporating seasonality, recognizing cultural preferences, and ensuring every patient feels valued and heard. Overview: 04:19 Seasonal, affordable frozen produce ensures quality meals. 07:15 Promoting healthier choices with familiar foods. 10:42 Treat everyone fairly, ensure access to resources. Next Step: Visit our website, Healthcare for Humans, and join our community to enjoy exclusive benefits at https://www.healthcareforhumans.org/support/ Support Our Mission: Non-clinicians, explore exclusive content and contribute to our collective journey. Be an Active Participant: Go beyond listening. Shape our narrative by co-creating episodes with us. Be part of our community by visiting https://www.healthcareforhumans.org/support/. Follow us on Instagram @healthcareforhumanspodcast
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    14 m
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