In this episode of Bridging the Gap: If These Walls Could Talk, hosts Jim Williams and Zita Billman sit down with Chris Radi, General Manager at McVay—a Pittsburgh powerhouse formed from the merger of three legacy companies in plumbing, HVAC, sewer, and electrical services.Chris shares the story of McVay’s rapid growth, from trenchless sewer pioneers to a fully integrated service provider, and how smart leadership, intentional logistics, and a people-first approach have created a culture of collaboration across the Pittsburgh region.You’ll hear how McVay:✅ Grew from three distinct companies into one trusted brand✅ Maintains a strong culture across a mobile, distributed workforce✅ Uses vertical management to lead specialized teams in plumbing, HVAC, sewer, and electrical✅ Tackles complex jobs others turn down—including trenchless sewer line replacement✅ Offers whole-home solutions, including generators and ductless systemsFrom behind-the-scenes call center logistics to a hilarious story about a vintage toilet, Chris gives us a look into how McVay blends old-school grit with forward-thinking systems to deliver top-notch service.🎙️ Want to learn more or have a topic you’d like us to cover? Drop it in the comments or connect with us on social!👍 Don’t forget to like, subscribe, and leave a review—it helps us keep these conversations going!#McVayPlumbing #PittsburghTrades #HomeServices #TrenchlessSewer #BridgingTheGap #IfTheseWallsCouldTalk #CultureDrivenBusiness

In this episode of Bridging the Gap: If These Walls Could Talk, Jim Williams and Zita Billman sit down with Sevon Norman, owner of KB Contracting Services (KBCS), to talk about his journey from warehouse work to general contracting—and how he's using social media and service-driven values to build a brand that resonates.Sevon opens up about the personal motivation behind starting his business, how he leverages platforms like Instagram and TikTok to build trust and visibility, and why intentional, purpose-driven content is transforming how contractors connect with clients. He also shares how investing in ongoing education—like commercial construction management training—has helped him evolve as a business owner and leader.Join the conversation as Sevon discusses lessons learned from real-world job sites, the power of community relationships, and the importance of staying true to your vision. Whether you're a trades professional, business owner, or simply love a good transformation story, this episode is packed with perspective and inspiration.Have a question or a topic you'd love us to cover?Drop us a comment and connect with us on social media.Don't forget to subscribe and leave a review—your support helps us bring you more great conversations!

In this episode of Bridging the Gap: If These Walls Could Talk, Jim Williams and Zita Billman sit down with Tenika Deshawn, founder of Lady Carpenter LLC and Black Diamond Development. Tanika shares her inspiring journey from self-taught carpenter to CEO, detailing how her entrepreneurial drive, personal resilience, and passion for housing security fueled her rise in Pittsburgh’s construction and development scene.

Join the conversation as Tenika talks about getting started in the trades to support her family, the transition from skilled labor to project management and development, and her mission to provide dignified housing solutions in underserved communities. She also highlights the challenges of government contracting, her involvement in community-based initiatives, and the transformative power of mentorship and leadership in building dynamic teams.

Tune in for insights on navigating entrepreneurship, scaling a business in construction, and how showing up for your community can lead to lasting impact.

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In this episode of Bridging the Gap: If These Walls Could Talk, Jim Williams and Zita Billman sit down with Nicole Merrill, a top-producing real estate agent with Coldwell Banker. Nicole shares her journey from stay-at-home mom to full-time agent, building a thriving business while raising five children—and doing it all with intentionality and heart.

Join the conversation as Nicole breaks down what it really takes to succeed in real estate, especially as a working parent. She discusses her specialty in listings, the art and strategy behind prepping a home for sale, and how authentic communication and adaptability are key to thriving in today’s market. Nicole’s stories—from final walk-through surprises to emotionally charged sales—offer a real look at the highs, lows, and humanity behind every transaction.

Tune in for insights on setting boundaries as an agent, delivering high-touch service, and using social media to build trust and grow your brand.

Connect with Nicole Merrill:Instagram: @nicolemerrillrealtorFacebook: Nicole Merrill - RealtorWebsite: https://www.coldwellbanker.com/agent/nicole.merrillHave a question or a topic you'd love us to cover?

Drop us a comment and connect with us on social media.Don't forget to subscribe and leave a review—your support helps us bring you more great conversations!

In this episode of Bridging the Gap: If These Walls Could Talk, Jim Williams and Zita Billman sit down with Juliane Mazzarella, the owner of Zuhause Interiors in Swickley, PA. Juliane shares her journey of evolving her business, from Avenue Interiors to Zuhause, a name inspired by her Austrian heritage and passion for creating homes that feel truly at home.Join the conversation as Juliane walks us through her approach to interior design, from transforming the feeling of a space to making strategic design decisions that align with her clients’ lifestyles. She discusses the balance between personal style and investment, offering insights on how to turn your house into a place you love without overextending. Whether you're restoring an old home, making over a single room, or seeking design advice for an entire renovation, Juliane’s expertise will help you navigate the process with confidence and clarity.Tune in for tips on home design, the importance of preserving memories, and how to turn your space into a sanctuary that works for you.Connect with Juliane Mazzarellahttps://zuhauseinteriors.com/https://www.linkedin.com/in/julianemazzarella/https://www.facebook.com/zuhauseinteriors/https://www.instagram.com/zuhause_interiors/https://www.pinterest.com/zuhause_interiors/Have a question or a topic you'd love us to cover?Drop us a comment and connect with us on social media.Don't forget to subscribe and leave a review—your support helps us bring you more great conversations!

In this episode of Bridging the Gap, Jim Williams and Zita Billman sit down with Dora Rudick, a top real estate agent at Coldwell Banker, to discuss how she’s mastered social media to build lasting client relationships and grow her business.

Dora, recognized as one of Pittsburgh’s top 22 agents on social media, shares her insights on the power of staying consistent with stories and behind-the-scenes content to connect with past clients and attract new ones.

With a background in real estate and appraisals, Dora knows the importance of being both relatable and professional in her marketing strategies.Join the conversation as they explore how social media can accelerate client relationships, tips on nurturing client trust, and how to handle tricky situations in the real estate world.

Whether you're looking for social media strategies to boost your business, trying to buy or sell your home, or just want to hear valuable industry insights, this episode is packed with useful advice and real-world experience.

Connect with Dora Rudick https://linktr.ee/dorarudickrealtor

https://www.linkedin.com/in/dorarudickrealtor/

https://www.instagram.com/dorarudickrealtor/

Have a question or a topic you'd love us to cover?Drop us a comment and connect with us on social media.

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In this episode of Bridging the Gap: If These Walls Could Talk, Jim Williams and Zeta Billman sit down with Chris Law, owner of Law Construction, to explore his journey from corporate America back into the family construction business.

Join them as they discuss the transition from a small, hands-on operation to a growing company working with out-of-state real estate investors, tackling full-scale renovations, and expanding into the roofing industry.

Chris shares insights on navigating Pittsburgh’s evolving housing market, the challenges of scaling a construction business, and the importance of maintaining trust and quality in every project.

From historic home restorations to modern renovations, Law Construction has built a reputation for reliability, craftsmanship, and customer care.

Whether you’re a homeowner in need of renovations, a real estate investor looking for a trusted contractor, or simply someone interested in the world of construction and real estate, this episode is packed with valuable insights and industry know-how.

If you're in the Pittsburgh area and need expert construction services, visit Law Construction at https://lawconstructionco.com/ to request a consultation today!

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In this episode of Bridging the Gap: If These Walls Could Talk, Jim William's and Zeta Billman sit down with John Hartle, owner of Mr. Handyman Pittsburgh, to explore his transition from corporate America to the construction and home improvement industry.Join them as they discuss the importance of skilled trades, the challenges of hiring and training professionals, and the evolving needs of homeowners and businesses alike. From drywall repairs to full remodels, John shares how Mr. Handyman has built a reputation for trust, quality, and community engagement. Whether you're a homeowner needing small fixes or a business owner looking for reliable maintenance solutions, this episode is packed with insights on the value of craftsmanship, customer service, and strategic growth.If you're in the Pittsburgh area and need a reliable handyman, visit Mr. Handyman Pittsburgh https://www.mrhandyman.com/northern-pittsburgh/ to schedule your service today! Have a question or a topic you'd love us to cover? Drop us a comment and connect with us on social media. Don't forget to subscribe and leave a review—your support helps us bring you more great conversations!