-
The Airbnb Way
- 5 Leadership Lessons for Igniting Growth Through Loyalty, Community, and Belonging
- Narrado por: Joseph Michelli
- Duración: 8 h y 8 m
Failed to add items
Add to Cart failed.
Error al Agregar a Lista de Deseos.
Error al eliminar de la lista de deseos.
Error al añadir a tu biblioteca
Error al seguir el podcast
Error al dejar de seguir el podcast
The Airbnb Way
Compra ahora por US$17.19
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
Los oyentes también disfrutaron...
-
Short-Term Rental, Long-Term Wealth
- Your Guide to Analyzing, Buying, and Managing Vacation Properties
- De: Avery Carl
- Narrado por: Leanne Woodward
- Duración: 4 h y 31 m
- Versión completa
-
General5 out of 5 stars 981
-
Narración:5 out of 5 stars 855
-
Historia5 out of 5 stars 847
Airbnb, Vrbo, and other listing services have become massively popular in recent years - why not tap into the gold mine? Whether you’re new to real estate investing or you want to add a new strategy to your growing portfolio, vacation rentals can be an extremely lucrative way to add an extra income stream - but only if you acquire and manage your properties correctly.
-
2 out of 5 stars
-
It’s read by a robot
- De Ian Wymond en 09-16-22
De: Avery Carl
-
The Zappos Experience
- 5 Principles to Inspire, Engage, and Wow
- De: Joseph A. Michelli
- Narrado por: Joseph A. Michelli, Tom Parks
- Duración: 8 h y 32 m
- Versión completa
-
General4.5 out of 5 stars 58
-
Narración:4.5 out of 5 stars 48
-
Historia4.5 out of 5 stars 48
The Zappos Experience takes you through - and beyond - the playful, offbeat company culture Zappos has become famous for. Michelli reveals what occurs behind the scenes at Zappos, showing how employees at all levels operate on a day-to-day basis while providing the "big picture" leadership methods that have earned the company $1 billion in annual gross sales during the last ten years - with almost no advertising. Michelli breaks the approach down into five key elements.
-
2 out of 5 stars
-
Brand propaganda
- De MR A G ADELAAR en 05-22-15
-
Driven to Delight
- Delivering World-Class Customer Experience the Mercedes-Benz Way
- De: Joseph A. Michelli
- Narrado por: Joseph A. Michelli
- Duración: 7 h y 31 m
- Versión completa
-
General4 out of 5 stars 97
-
Narración:4.5 out of 5 stars 86
-
Historia4 out of 5 stars 85
Driven to Delight offers an exclusive, behind-the-scenes look at CEO Steve Cannon and his leadership team's ambitious, multi-pronged strategy to elevate the company's customer experience to best-in-class across all brands and industries.
-
5 out of 5 stars
-
all leaders must read this book
- De Denis N en 05-14-19
-
The New Gold Standard
- 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
- De: Joseph A. Michelli
- Narrado por: Joseph A. Michelli, Tom Parks
- Duración: 8 h y 12 m
- Versión completa
-
General4.5 out of 5 stars 508
-
Narración:4.5 out of 5 stars 418
-
Historia4.5 out of 5 stars 416
The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization.
-
4 out of 5 stars
-
Very good information
- De Sand Storm IR.Tools Technology en 09-06-15
-
Leading the Starbucks Way
- 5 Principles for Connecting with Your Customers, Your Products, and Your People
- De: Joseph A. Michelli
- Narrado por: Joseph A. Michelli, Tom Parks
- Duración: 8 h y 25 m
- Versión completa
-
General4 out of 5 stars 58
-
Narración:4 out of 5 stars 50
-
Historia4 out of 5 stars 50
One of the best-recognized and admired brands in the world, Starbucks singlehandedly transformed the ordinary delivery of coffee into a cultural phenomenon - a result of the company’s exemplary leadership practices. Joseph Michelli explains that the international success of Starbucks begins with a promise: To inspire and nurture the human spirit - one person, one cup, and one neighborhood at a time.
-
2 out of 5 stars
-
This is a promotion for Starbucks
- De sue en 09-02-14
-
The Airbnb Story
- How Three Ordinary Guys Disrupted an Industry, Made Billions…and Created Plenty of Controversy
- De: Leigh Gallagher
- Narrado por: Christine Marshall
- Duración: 8 h y 27 m
- Versión completa
-
General4.5 out of 5 stars 611
-
Narración:4 out of 5 stars 533
-
Historia4 out of 5 stars 532
This is the remarkable behind-the-scenes story of the creation and growth of Airbnb, the online lodging platform that has become, in under a decade, the largest provider of accommodations in the world. At first just the wacky idea of cofounders Brian Chesky, Joe Gebbia, and Nathan Blecharczyk, Airbnb has disrupted the $500 billion hotel industry, and its $30 billion valuation is now larger than that of Hilton and close to that of Marriott.
-
2 out of 5 stars
-
Irritating voice
- De AmazonCustomer99 en 05-16-17
De: Leigh Gallagher
-
Short-Term Rental, Long-Term Wealth
- Your Guide to Analyzing, Buying, and Managing Vacation Properties
- De: Avery Carl
- Narrado por: Leanne Woodward
- Duración: 4 h y 31 m
- Versión completa
-
General5 out of 5 stars 981
-
Narración:5 out of 5 stars 855
-
Historia5 out of 5 stars 847
Airbnb, Vrbo, and other listing services have become massively popular in recent years - why not tap into the gold mine? Whether you’re new to real estate investing or you want to add a new strategy to your growing portfolio, vacation rentals can be an extremely lucrative way to add an extra income stream - but only if you acquire and manage your properties correctly.
-
2 out of 5 stars
-
It’s read by a robot
- De Ian Wymond en 09-16-22
De: Avery Carl
-
The Zappos Experience
- 5 Principles to Inspire, Engage, and Wow
- De: Joseph A. Michelli
- Narrado por: Joseph A. Michelli, Tom Parks
- Duración: 8 h y 32 m
- Versión completa
-
General4.5 out of 5 stars 58
-
Narración:4.5 out of 5 stars 48
-
Historia4.5 out of 5 stars 48
The Zappos Experience takes you through - and beyond - the playful, offbeat company culture Zappos has become famous for. Michelli reveals what occurs behind the scenes at Zappos, showing how employees at all levels operate on a day-to-day basis while providing the "big picture" leadership methods that have earned the company $1 billion in annual gross sales during the last ten years - with almost no advertising. Michelli breaks the approach down into five key elements.
-
2 out of 5 stars
-
Brand propaganda
- De MR A G ADELAAR en 05-22-15
-
Driven to Delight
- Delivering World-Class Customer Experience the Mercedes-Benz Way
- De: Joseph A. Michelli
- Narrado por: Joseph A. Michelli
- Duración: 7 h y 31 m
- Versión completa
-
General4 out of 5 stars 97
-
Narración:4.5 out of 5 stars 86
-
Historia4 out of 5 stars 85
Driven to Delight offers an exclusive, behind-the-scenes look at CEO Steve Cannon and his leadership team's ambitious, multi-pronged strategy to elevate the company's customer experience to best-in-class across all brands and industries.
-
5 out of 5 stars
-
all leaders must read this book
- De Denis N en 05-14-19
-
The New Gold Standard
- 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
- De: Joseph A. Michelli
- Narrado por: Joseph A. Michelli, Tom Parks
- Duración: 8 h y 12 m
- Versión completa
-
General4.5 out of 5 stars 508
-
Narración:4.5 out of 5 stars 418
-
Historia4.5 out of 5 stars 416
The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization.
-
4 out of 5 stars
-
Very good information
- De Sand Storm IR.Tools Technology en 09-06-15
-
Leading the Starbucks Way
- 5 Principles for Connecting with Your Customers, Your Products, and Your People
- De: Joseph A. Michelli
- Narrado por: Joseph A. Michelli, Tom Parks
- Duración: 8 h y 25 m
- Versión completa
-
General4 out of 5 stars 58
-
Narración:4 out of 5 stars 50
-
Historia4 out of 5 stars 50
One of the best-recognized and admired brands in the world, Starbucks singlehandedly transformed the ordinary delivery of coffee into a cultural phenomenon - a result of the company’s exemplary leadership practices. Joseph Michelli explains that the international success of Starbucks begins with a promise: To inspire and nurture the human spirit - one person, one cup, and one neighborhood at a time.
-
2 out of 5 stars
-
This is a promotion for Starbucks
- De sue en 09-02-14
-
The Airbnb Story
- How Three Ordinary Guys Disrupted an Industry, Made Billions…and Created Plenty of Controversy
- De: Leigh Gallagher
- Narrado por: Christine Marshall
- Duración: 8 h y 27 m
- Versión completa
-
General4.5 out of 5 stars 611
-
Narración:4 out of 5 stars 533
-
Historia4 out of 5 stars 532
This is the remarkable behind-the-scenes story of the creation and growth of Airbnb, the online lodging platform that has become, in under a decade, the largest provider of accommodations in the world. At first just the wacky idea of cofounders Brian Chesky, Joe Gebbia, and Nathan Blecharczyk, Airbnb has disrupted the $500 billion hotel industry, and its $30 billion valuation is now larger than that of Hilton and close to that of Marriott.
-
2 out of 5 stars
-
Irritating voice
- De AmazonCustomer99 en 05-16-17
De: Leigh Gallagher
-
The Bomber Mafia
- A Dream, a Temptation, and the Longest Night of the Second World War
- De: Malcolm Gladwell
- Narrado por: Malcolm Gladwell
- Duración: 5 h y 14 m
- Versión completa
-
General4.5 out of 5 stars 8,834
-
Narración:5 out of 5 stars 7,592
-
Historia4.5 out of 5 stars 7,543
Malcolm Gladwell, author of New York Times best sellers including Talking to Strangers and host of the podcast Revisionist History, uses original interviews, archival footage, and his trademark insight to weave together the stories of a Dutch genius and his homemade computer, a band of brothers in Central Alabama, a British psychopath, and pyromaniacal chemists at Harvard. As listeners hear these stories unfurl, Gladwell examines one of the greatest moral challenges in modern American history.
-
3 out of 5 stars
-
Listen to the same story on his podcast for free
- De Dustin en 04-28-21
De: Malcolm Gladwell
-
How to Start a Successful Airbnb Business
- Quit Your Day Job and Earn Full-time Income on Autopilot with a Profitable Airbnb Business, Even if You’re an Absolute Beginner
- De: Walter Grant, Richard Anderson
- Narrado por: James Lee
- Duración: 3 h y 54 m
- Versión completa
-
General4.5 out of 5 stars 120
-
Narración:4.5 out of 5 stars 81
-
Historia4.5 out of 5 stars 81
One of the most ideal businesses for those who are just starting out is Airbnb hosting. If you have a property investment, a vacant room, or even just an extra bedspace, you can become an Airbnb host. In fact, more than four million people are currently doing it, and Airbnb says it will need millions more in the coming years. As the world opens up again, and demand for travel picks up, it’s the perfect time to jump into this industry. With insider knowledge from a successful long-time Airbnb host, you can skip over the trial and error, and go directly into doing what works.
-
1 out of 5 stars
-
I don’t even know if the author owns an Airbnb.
- De Dave Clabeaux en 10-25-22
De: Walter Grant, y otros
-
Relentless
- From Good to Great to Unstoppable
- De: Tim S. Grover, Shari Wenk
- Narrado por: Pete Simonelli
- Duración: 6 h y 38 m
- Versión completa
-
General4.5 out of 5 stars 6,208
-
Narración:5 out of 5 stars 5,291
-
Historia4.5 out of 5 stars 5,257
For more than two decades, legendary trainer Tim Grover has taken the greats - Michael Jordan, Kobe Bryant, Dwyane Wade, and hundreds of relentless competitors in sports, business, and every walk of life - and made them greater. Now, he reveals what it takes to achieve total mental and physical dominance, showing you how to be relentless and achieve whatever you desire.
-
1 out of 5 stars
-
An exercise in ego
- De Ryan en 05-08-21
De: Tim S. Grover, y otros
-
Airbnb: How to Make a Six Figure Income Without Owning Any Property
- De: Andrew Smith
- Narrado por: Lee Goettl
- Duración: 2 h y 20 m
- Versión completa
-
General4.5 out of 5 stars 99
-
Narración:4.5 out of 5 stars 87
-
Historia4 out of 5 stars 86
According to the Journal of Marketing Research, “Airbnb has served more than 50 million guests since it was founded in 2008 and has a market capitalization eclipsing $30 billion”. Furthermore, Fortune's website states that Airbnb profits will top $3 billion by 2020. And, finally, eMarketer suggests that Airbnb will continue to grow US users through 2019 and that 36.8 million adults in the United States will use Airbnb this year, an increase of 21.2 percent over 2016.
-
2 out of 5 stars
-
Basic Stuff. Headline is misleading!
- De AdaManda en 06-21-19
De: Andrew Smith
-
Nonprofit Fundraising Mastery 2-in-1 Collection
- How to Write Winning Grant Proposals + 7 Fundraising Strategies to Consistently Secure Funding
- De: James Ruell
- Narrado por: Robert Grindley
- Duración: 7 h y 32 m
- Versión completa
-
General5 out of 5 stars 25
-
Narración:5 out of 5 stars 25
-
Historia5 out of 5 stars 25
Successful fundraising is your nonprofit's key to success. Discover the proven formula for winning endless grant funding and other fundraising strategies to keep the money rolling in. Holes in the funding plan are the biggest reason most nonprofits fail within the first few years of operation. Everywhere, nonprofit leaders spend sleepless nights worrying about securing the necessary funds to continue their mission. But that’s not going to be you.
-
5 out of 5 stars
-
A must for anyone looking to secure money
- De Shaznay en 10-29-23
De: James Ruell
-
Nonprofit Fundraising Strategies
- 7 Strategies to Consistently Secure Funding and Ensure Your Organization Doesn’t Fail
- De: James Ruell
- Narrado por: Robert Grindley
- Duración: 3 h y 50 m
- Versión completa
-
General5 out of 5 stars 32
-
Narración:5 out of 5 stars 30
-
Historia5 out of 5 stars 30
The future of your nonprofit rests on successful fundraising: discover how to do it right. Being part of a nonprofit is one of the most inspiring and passionate lines of work someone can do. But as passionate as you are and as hard as you work, your nonprofit won’t be able to achieve its goals without enough funding. This is a struggle many nonprofits experience, and they end up wasting a lot of energy on ineffective strategies that just don’t seem to work. You need to understand the best practices out there that will help your organization access the funds it needs to keep going.
-
5 out of 5 stars
-
Clear and concise. Very relatable to our small nonprofit.
- De Amazon Customer en 12-25-23
De: James Ruell
-
New-School Leadership: Making a Difference in the 21st Century
- De: D. A. Abrams
- Narrado por: Jack Chekijian
- Duración: 2 h y 48 m
- Versión completa
-
General5 out of 5 stars 45
-
Narración:5 out of 5 stars 45
-
Historia5 out of 5 stars 45
The need for and demands on leadership have changed radically in the past few years. To be a dynamic and effective leader of a 21st-century organization or corporation requires an entirely different strategy and set of skills than it did just five or ten years ago. In fact, much of the best advice and examples from even the last decade no longer apply.
-
5 out of 5 stars
-
Leadership
- De Lisa OHuggard en 12-02-19
De: D. A. Abrams
-
The Relationship Economy
- Building Stronger Customer Connections in the Digital Age
- De: John R. DiJulius III
- Narrado por: Joel Richards
- Duración: 5 h y 22 m
- Versión completa
-
General5 out of 5 stars 23
-
Narración:5 out of 5 stars 21
-
Historia5 out of 5 stars 21
In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This means that customer personalization and relationships are more important now than ever - and they will be the key to success for businesses moving forward.
-
5 out of 5 stars
-
Reinforces core values
- De Vicki Cloutier en 04-07-22
-
Bring Inner Greatness Out
- Personal Brand
- De: Dr. Mansur Hasib
- Narrado por: Dr. Mansur Hasib
- Duración: 9 h y 1 m
- Versión completa
-
General5 out of 5 stars 28
-
Narración:5 out of 5 stars 27
-
Historia5 out of 5 stars 27
What is a personal brand? Can I build a personal brand? How does it help me? Why do movie actors, singers, TV anchors, and athletes earn millions of dollars? Could I be globally famous like them? Can I get better returns from my marketing? If any of these questions are swirling in your mind, this book has your answers. In one book, you get a completely new perspective to improve your life by building a valuable personal brand and gaining confidence, just as it has for countless others globally. Follow the easy step-by-step process and be amazed at the rapid results.
-
5 out of 5 stars
-
Must Listen for Personal Brand Development
- De Holly Hartman en 01-13-24
De: Dr. Mansur Hasib
-
The Antiracist Business Book
- An Equity-Centered Approach to Work, Wealth, and Leadership
- De: Trudi Lebrón
- Narrado por: Trudi Lebrón
- Duración: 6 h y 9 m
- Versión completa
-
General5 out of 5 stars 20
-
Narración:5 out of 5 stars 19
-
Historia5 out of 5 stars 20
The Antiracist Business Book: An Equity Centered Approach to Work, Wealth, and Leadership is the business book for the modern world. Trudi Lebrón has spent the last decade working as a DEI and impact coach for businesses, nonprofits, and entrepreneurs. And what she learned over that time was that making a lasting change wasn't about fixing old systems; it was about building a new one. In this seminal work, Trudi lays out a plan for all businesses, leaders, entrepreneurs, and coaches to remix business, so that equity and impact become synonymous with profit and power.
-
5 out of 5 stars
-
So much value in this book!
- De Christine B en 02-21-24
De: Trudi Lebrón
-
Peak
- How Great Companies Get Their Mojo from Maslow (Revised and Updated)
- De: Chip Conley
- Narrado por: Brian Sutherland
- Duración: 10 h y 28 m
- Versión completa
-
General4.5 out of 5 stars 70
-
Narración:4.5 out of 5 stars 61
-
Historia4.5 out of 5 stars 62
Peak is the popular, transformative guide to doing business better, written by a seasoned entrepreneur/CEO who has disrupted his favorite industry not once but twice. Author Chip Conley, founder and former CEO of one of the world's largest boutique hotel companies, turned to psychologist Abraham Maslow's Hierarchy of Needs at a time when his company was in dire need.
-
1 out of 5 stars
-
Presentation and attention to detail matter
- De Stephen Estelle en 11-05-19
De: Chip Conley
-
The Customer of the Future
- 10 Guiding Principles for Winning Tomorrow's Business
- De: Blake Morgan
- Narrado por: Lisa Larsen
- Duración: 6 h y 38 m
- Versión completa
-
General4.5 out of 5 stars 31
-
Narración:4.5 out of 5 stars 28
-
Historia4.5 out of 5 stars 28
With emerging technology transforming customer expectations, it’s more important than ever to keep a laser focus on the experience companies provide their customers. In The Customer of the Future, customer experience futurist Blake Morgan outlines 10 easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective.
-
4 out of 5 stars
-
The narrator
- De Samantha en 08-15-21
De: Blake Morgan
Resumen del Editor
New from best-selling author Joseph Michelli!
How Airbnb has disrupted the hospitality industry for unparalleled success - critical lessons that apply to any 21st-century business
No one understands better than Joseph Michelli how businesses create and leverage world-class customer experiences. Over the past decade, Michelli has guided businesses in human experience transformation and revealed how Starbucks, Zappos, Mercedes, and other top companies design and execute the strategies that made them the undisputed leaders of their industries.
Now, Michelli turns his attention to major disrupter, Airbnb. In The Airbnb Way, he shows how innovative leaders have managed to build an unique brand by inspiring and engaging a community of hospitality entrepreneurs - a feat unparalleled in the shared economy. Inside, you'll find:
- Airbnb's strategies and practices that drive customer engagement and loyalty
- How to provide phenomenal customer service in the shared economy
- Proven principles for getting the most from all stakeholders - including those who share resources and services
- Exclusive interviews with Airbnb leaders, hosts, and guests that provide invaluable information for your business
The shared economy is the future, but it introduces business challenges never before faced: How do you serve a broad range of customers across varying geographies through a distributed network of "partners"?
Airbnb has solved the puzzle, and Michelli shows you all the pieces - and how they fit together.
Más títulos del mismo
Relacionado con este tema
-
The Zappos Experience
- 5 Principles to Inspire, Engage, and Wow
- De: Joseph A. Michelli
- Narrado por: Joseph A. Michelli, Tom Parks
- Duración: 8 h y 32 m
- Versión completa
-
General4.5 out of 5 stars 58
-
Narración:4.5 out of 5 stars 48
-
Historia4.5 out of 5 stars 48
The Zappos Experience takes you through - and beyond - the playful, offbeat company culture Zappos has become famous for. Michelli reveals what occurs behind the scenes at Zappos, showing how employees at all levels operate on a day-to-day basis while providing the "big picture" leadership methods that have earned the company $1 billion in annual gross sales during the last ten years - with almost no advertising. Michelli breaks the approach down into five key elements.
-
2 out of 5 stars
-
Brand propaganda
- De MR A G ADELAAR en 05-22-15
-
Peak
- How Great Companies Get Their Mojo from Maslow (Revised and Updated)
- De: Chip Conley
- Narrado por: Brian Sutherland
- Duración: 10 h y 28 m
- Versión completa
-
General4.5 out of 5 stars 70
-
Narración:4.5 out of 5 stars 61
-
Historia4.5 out of 5 stars 62
Peak is the popular, transformative guide to doing business better, written by a seasoned entrepreneur/CEO who has disrupted his favorite industry not once but twice. Author Chip Conley, founder and former CEO of one of the world's largest boutique hotel companies, turned to psychologist Abraham Maslow's Hierarchy of Needs at a time when his company was in dire need.
-
1 out of 5 stars
-
Presentation and attention to detail matter
- De Stephen Estelle en 11-05-19
De: Chip Conley
-
The New Gold Standard
- 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
- De: Joseph A. Michelli
- Narrado por: Joseph A. Michelli, Tom Parks
- Duración: 8 h y 12 m
- Versión completa
-
General4.5 out of 5 stars 508
-
Narración:4.5 out of 5 stars 418
-
Historia4.5 out of 5 stars 416
The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization.
-
4 out of 5 stars
-
Very good information
- De Sand Storm IR.Tools Technology en 09-06-15
-
The Relationship Economy
- Building Stronger Customer Connections in the Digital Age
- De: John R. DiJulius III
- Narrado por: Joel Richards
- Duración: 5 h y 22 m
- Versión completa
-
General5 out of 5 stars 23
-
Narración:5 out of 5 stars 21
-
Historia5 out of 5 stars 21
In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This means that customer personalization and relationships are more important now than ever - and they will be the key to success for businesses moving forward.
-
5 out of 5 stars
-
Reinforces core values
- De Vicki Cloutier en 04-07-22
-
The Commitment Engine
- Making Work Worth It
- De: John Jantsch
- Narrado por: John Jantsch
- Duración: 6 h y 17 m
- Versión completa
-
General4.5 out of 5 stars 36
-
Narración:4.5 out of 5 stars 28
-
Historia4.5 out of 5 stars 28
The small-business guru behind Duct Tape Marketing and The Referral Engine teaches listeners how to establish lasting commitment in their employees, customers, and businesses. Why are some companies able to generate committed, long-term customers while others struggle to stay afloat? Why do the employees of some organizations fully dedicate themselves while others punch the clock without enthusiasm?
De: John Jantsch
-
Black Faces in High Places
- 10 Strategic Actions for Black Professionals to Reach the Top and Stay There
- De: Randal D. Pinkett, Jeffrey A. Robinson
- Narrado por: Ron Butler
- Duración: 9 h y 55 m
- Versión completa
-
General4.5 out of 5 stars 35
-
Narración:5 out of 5 stars 29
-
Historia4.5 out of 5 stars 29
Black Faces in High Places is the essential guide for Black professionals who are moving up through their organizations or industries but need a roadmap for how to get to the top and stay there. Based on the authors' considerable experiences in business, in the public eye, and as a minority, the book shows how African-American professionals can (and must) think and act both entrepreneurially and "intrapreneurially".
-
1 out of 5 stars
-
purchased by accident, too much one way
- De mimi en 02-22-22
De: Randal D. Pinkett, y otros
-
The Zappos Experience
- 5 Principles to Inspire, Engage, and Wow
- De: Joseph A. Michelli
- Narrado por: Joseph A. Michelli, Tom Parks
- Duración: 8 h y 32 m
- Versión completa
-
General4.5 out of 5 stars 58
-
Narración:4.5 out of 5 stars 48
-
Historia4.5 out of 5 stars 48
The Zappos Experience takes you through - and beyond - the playful, offbeat company culture Zappos has become famous for. Michelli reveals what occurs behind the scenes at Zappos, showing how employees at all levels operate on a day-to-day basis while providing the "big picture" leadership methods that have earned the company $1 billion in annual gross sales during the last ten years - with almost no advertising. Michelli breaks the approach down into five key elements.
-
2 out of 5 stars
-
Brand propaganda
- De MR A G ADELAAR en 05-22-15
-
Peak
- How Great Companies Get Their Mojo from Maslow (Revised and Updated)
- De: Chip Conley
- Narrado por: Brian Sutherland
- Duración: 10 h y 28 m
- Versión completa
-
General4.5 out of 5 stars 70
-
Narración:4.5 out of 5 stars 61
-
Historia4.5 out of 5 stars 62
Peak is the popular, transformative guide to doing business better, written by a seasoned entrepreneur/CEO who has disrupted his favorite industry not once but twice. Author Chip Conley, founder and former CEO of one of the world's largest boutique hotel companies, turned to psychologist Abraham Maslow's Hierarchy of Needs at a time when his company was in dire need.
-
1 out of 5 stars
-
Presentation and attention to detail matter
- De Stephen Estelle en 11-05-19
De: Chip Conley
-
The New Gold Standard
- 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
- De: Joseph A. Michelli
- Narrado por: Joseph A. Michelli, Tom Parks
- Duración: 8 h y 12 m
- Versión completa
-
General4.5 out of 5 stars 508
-
Narración:4.5 out of 5 stars 418
-
Historia4.5 out of 5 stars 416
The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company. Granted unprecedented access to the company's executives, staff, and its award-winning Leadership Center training facilities, bestselling author Joseph Michelli explored every level of leadership within the organization.
-
4 out of 5 stars
-
Very good information
- De Sand Storm IR.Tools Technology en 09-06-15
-
The Relationship Economy
- Building Stronger Customer Connections in the Digital Age
- De: John R. DiJulius III
- Narrado por: Joel Richards
- Duración: 5 h y 22 m
- Versión completa
-
General5 out of 5 stars 23
-
Narración:5 out of 5 stars 21
-
Historia5 out of 5 stars 21
In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This means that customer personalization and relationships are more important now than ever - and they will be the key to success for businesses moving forward.
-
5 out of 5 stars
-
Reinforces core values
- De Vicki Cloutier en 04-07-22
-
The Commitment Engine
- Making Work Worth It
- De: John Jantsch
- Narrado por: John Jantsch
- Duración: 6 h y 17 m
- Versión completa
-
General4.5 out of 5 stars 36
-
Narración:4.5 out of 5 stars 28
-
Historia4.5 out of 5 stars 28
The small-business guru behind Duct Tape Marketing and The Referral Engine teaches listeners how to establish lasting commitment in their employees, customers, and businesses. Why are some companies able to generate committed, long-term customers while others struggle to stay afloat? Why do the employees of some organizations fully dedicate themselves while others punch the clock without enthusiasm?
De: John Jantsch
-
Black Faces in High Places
- 10 Strategic Actions for Black Professionals to Reach the Top and Stay There
- De: Randal D. Pinkett, Jeffrey A. Robinson
- Narrado por: Ron Butler
- Duración: 9 h y 55 m
- Versión completa
-
General4.5 out of 5 stars 35
-
Narración:5 out of 5 stars 29
-
Historia4.5 out of 5 stars 29
Black Faces in High Places is the essential guide for Black professionals who are moving up through their organizations or industries but need a roadmap for how to get to the top and stay there. Based on the authors' considerable experiences in business, in the public eye, and as a minority, the book shows how African-American professionals can (and must) think and act both entrepreneurially and "intrapreneurially".
-
1 out of 5 stars
-
purchased by accident, too much one way
- De mimi en 02-22-22
De: Randal D. Pinkett, y otros
-
What Customers Crave
- How to Create Relevant and Memorable Experiences at Every Touchpoint
- De: Nicholas J. Webb
- Narrado por: James Foster
- Duración: 7 h y 1 m
- Versión completa
-
General4.5 out of 5 stars 173
-
Narración:4.5 out of 5 stars 158
-
Historia4.5 out of 5 stars 157
The best companies in the world discover what their customers desire - and then deliver it in memorable and deeply human experiences. How well do you know your customers? What Customers Crave examines how the hyper-connected economy is radically changing consumer expectations, and reveals what companies need to do to stay on top. The solution rests on two simple questions: What do your customers love? What do they hate? Find the answers, and you're well on your way to success
-
5 out of 5 stars
-
Must read if you are looking for a way to improve your business
- De Anonymous User en 05-06-20
De: Nicholas J. Webb
-
The Future Workplace Experience
- 10 Rules For Mastering Disruption in Recruiting and Engaging Employees
- De: Jeanne Meister, Kevin Mulcahy
- Narrado por: Nancy Linari
- Duración: 9 h y 52 m
- Versión completa
-
General4.5 out of 5 stars 32
-
Narración:4.5 out of 5 stars 32
-
Historia4.5 out of 5 stars 31
Bestselling author of The 2020 Workplace Jeanne Meister returns with a powerful guide to mastering a new set of workplace disruptions, detailing the skills you need to thrive in today's hyper-competitive and rapidly changing business environment. Along with co-author Kevin Mulcahy, Meister presents step-by-step advice to recruiters on how to prepare for a more transparent world of work, develop a new set of leadership skills, and anticipate future trends and changes across industries.
-
5 out of 5 stars
-
A look into the future of the corporate world
- De Amir en 12-08-16
De: Jeanne Meister, y otros
-
The Last Safe Investment
- Spending Now to Increase Your True Wealth Forever
- De: Bryan Franklin, Michael Ellsberg
- Narrado por: Tim Andres Pabon
- Duración: 7 h y 14 m
- Versión completa
-
General4.5 out of 5 stars 85
-
Narración:4.5 out of 5 stars 72
-
Historia4.5 out of 5 stars 71
Michael Ellsberg and Bryan Franklin think you've been fed a lie: that if you save for decades and invest in 401(k)s, IRAs, and a home, these investments will grow steadily over decades, allowing 20 to 30 years of secure, peaceful retirement. This might have been true at some point in the last century, but it is not true any longer. If you want to get ahead and enjoy a life of prosperity, the authors argue that you must invest in the most powerful source of wealth you'll ever know: your own earning power.
-
5 out of 5 stars
-
Great Paradigm Shift For Me...
- De Brad Spencer en 07-01-16
De: Bryan Franklin, y otros
-
The High-Potential Leader
- How to Grow Fast, Take on New Responsibilities, and Make an Impact
- De: Ram Charan, Geri Willigan
- Narrado por: Bob Reed
- Duración: 5 h y 48 m
- Versión completa
-
General4.5 out of 5 stars 65
-
Narración:4.5 out of 5 stars 55
-
Historia4.5 out of 5 stars 55
Companies need high potential leaders (Hi-Pos) more than ever before to help them adapt to today's tumultuous, digitally-driven business environment. If you meet the Hi-Po criteria, you're in high demand - and this book explains how to fast-track yourself.
-
4 out of 5 stars
-
Good book for people wanting to climb the corporate ladder and for executives to accelerate high - potential leaders
- De Niel en 06-23-19
De: Ram Charan, y otros
-
Solving Problems with Design Thinking
- Ten Stories of What Works
- De: Jeanne Liedtka, Andrew King, Kevin Bennett
- Narrado por: Dina Pearlman
- Duración: 7 h y 19 m
- Versión completa
-
General4 out of 5 stars 91
-
Narración:4 out of 5 stars 79
-
Historia4 out of 5 stars 80
Design-oriented firms such as Apple and IDEO have demonstrated how design thinking can directly affect business results. Yet most managers lack a real sense of how to put this new approach to use for issues other than product development and sales growth. Solving Problems with Design Thinking details 10 real-world examples of managers who successfully applied design methods at 3M, Toyota, IBM, Intuit, and SAP; entrepreneurial start-ups such as MeYou Health; and government and social sector organizations.
-
5 out of 5 stars
-
Excellent book for design thinkers
- De Amazon Customer en 11-16-16
De: Jeanne Liedtka, y otros
-
The Referral Engine
- Teaching Your Business to Market Itself
- De: John Jantsch
- Narrado por: John Jantsch
- Duración: 6 h y 49 m
- Versión completa
-
General4 out of 5 stars 654
-
Narración:4 out of 5 stars 366
-
Historia4 out of 5 stars 358
The power of glitzy advertising and elaborate marketing campaigns is on the wane; word- of-mouth referrals are what drive business today. People trust the recommendation of a friend, family member, colleague, or even stranger with similar tastes over anything thrust at them by a faceless company. Most business owners believe that whether customers refer them is entirely out of their hands. But science shows that people can't help recommending products and services to their friends....
-
5 out of 5 stars
-
A misleading Title results in a hidden gem
- De Dean en 10-13-10
De: John Jantsch