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Scaling Up: The Business of Dentistry
- Happiness-Centered Business
- Narrado por: Taylore Rayne
- Duración: 1 h y 58 m
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Resumen del Editor
Everyone needs to have a purpose in working life—one that is fulfilled both by the job and the people in it. And that goes for an employer or an employee. Sadly, too often in the employment arena, unpleasant experiences interfere with that purpose.
In this audiobook, Karen presents DenTyme, the chairside dental practice application built by dental professionals for dental professionals. This app helps manage obstacles and improve performance while delivering excellent service. The result is happy staff and happy clients who brag to their friends about your clinic.
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- Narrado por: Lloyd James
- Duración: 9 h y 53 m
- Versión completa
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General4 out of 5 stars 97
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Narración:4 out of 5 stars 61
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Historia4.5 out of 5 stars 61
Drawing on case studies, many from client companies, the authors show how to establish clear expectations and manage the unmet expectations that inevitably occur. And they offer a positive, principled way that engages hearts and minds. This book can help people at every level---from senior executives to front-line workers---enjoy greater productivity, profitability, and job satisfaction.
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1 out of 5 stars
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HELP - How Can I Get The Lost Hours Back ?
- De Mike en 09-23-09
De: Roger Connors, y otros
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The 5 Languages of Appreciation in the Workplace
- Empowering Organizations by Encouraging People
- De: Gary Chapman, Dr. Paul White
- Narrado por: Dr. Paul White
- Duración: 6 h
- Versión completa
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General4.5 out of 5 stars 561
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Narración:4.5 out of 5 stars 466
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Historia4.5 out of 5 stars 458
Dramatically improve workplace relationships simply by learning your coworkers’ language of appreciation. Based on the number one New York Times best seller The 5 Love Languages® (over 12 million copies sold), this book will give you the tools to improve staff moral, create a more positive workplace, and increase employee engagement. How? By teaching you to effectively communicate authentic appreciation and encouragement to employees, coworkers, and leaders.
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4 out of 5 stars
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Missing Code to take the MBA Inventory
- De mare en 10-02-21
De: Gary Chapman, y otros
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Exceptional Service, Exceptional Profit
- The Secrets of Building a Five-Star Customer Service Organization
- De: Leonardo Inghilleri, Micah Solomon
- Narrado por: Sean Pratt
- Duración: 5 h y 39 m
- Versión completa
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General4.5 out of 5 stars 159
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Narración:4.5 out of 5 stars 131
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Historia4.5 out of 5 stars 131
In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.
In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.
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5 out of 5 stars
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Great book, recommended!
- De KLD en 07-03-15
De: Leonardo Inghilleri, y otros