
Hospitality DNA
Career Journeys with Unprecedented Insights from Industry Award Winners
No se pudo agregar al carrito
Add to Cart failed.
Error al Agregar a Lista de Deseos.
Error al eliminar de la lista de deseos.
Error al añadir a tu biblioteca
Error al seguir el podcast
Error al dejar de seguir el podcast
$0.99/mes por los primeros 3 meses

Compra ahora por $19.95
No default payment method selected.
We are sorry. We are not allowed to sell this product with the selected payment method
-
Narrado por:
-
Tarquin Thornton-Close
Acerca de esta escucha
What makes hospitality industry award-winners different? What is it that they do so differently that it not only defies our industry norms but propels them to become a top 1 percenter?
Listen to Hospitality DNA to learn how elite operators think and act in the bar and restaurant business! Hospitality DNA is a term widely used but not truly understood. It's generally used to describe someone who seems to be a “natural” in our business as if they were born to it. But were they?
Must one have this talent in their genes or can it be learned to be successful? We believe it's the latter. We interviewed award-winning operators from around the globe with the goal of discovering the keys to their success and translating that into something transformational for our audience.
The end result of our research was a successful discovery of the source and meaning behind Hospitality DNA, we call it the Hospitality HELIX. The HELIX is an acronym for the five major traits that our global award-winners have in common: Humble Nature, Explorer’s Pursuit, Lifetime Experience, Indomitable Spirit, and eXtraordinary Culture.
Over the course of sharing HELIX with our listeners, one can also find original concepts such as:
- The Aperature Effect
- The Delta Construct
- The Inception Archetype
- The Detail Paradox
- The Propeller Effect
And our interviews include the stories and experiences of but not limited to:
- Angus Winchester
- Liliana ‘Lil’ Lovell
- David Kaplan
- Minakshi Singh
- Jack McGarry
- Julio Cabrera
- Mimmo Alboumeh
- Jackson Cannon
- Ivy Mix
- António Saldanha de Oliveira
- Humberto Marques
- Devender Sehgal
- Salvatore Calabrese
- Michael Tipps
- Jen Hidinger Kendrick
- Gary Crunkleton
- Gaurev ‘G’ Patel
- Katalin Bene
- Drew Schenck
- Kevin Barrett
- Laura Newman
- Riz Shaikh
- Tony Overall
- Neal Bodenheimer
- Costin Gache
- Ken Burgin
- Sean Finter
- And more….
Moreover, this book isn't just a collection of amazing stories and insights, each chapter is carefully curated to include specific business lessons that the listener can easily translate for themselves personally or professionally.
Finally, our interviewees in the most amazing ways opened themselves up to sharing incredible content so the industry may benefit overall. We're eternally thankful for their help! If you want to know their stories and insights, click “add to cart” now!
©2023 Dave Nitzel, Dave Domzalski (P)2023 Dave Nitzel, Dave DomzalskiLos oyentes también disfrutaron...
-
Unreasonable Hospitality
- The Remarkable Power of Giving People More than They Expect
- De: Will Guidara
- Narrado por: Will Guidara
- Duración: 8 h y 37 m
- Versión completa
-
General
-
Narración:
-
Historia
Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world. How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room—and memorable, over-the-top, bespoke hospitality.
-
-
A Stratification What it Means to Be of Service
- De Amazon Customer en 10-31-22
De: Will Guidara
-
Setting the Table
- The Transforming Power of Hospitality in Business
- De: Danny Meyer
- Narrado por: Danny Meyer
- Duración: 5 h y 33 m
- Versión resumida
-
General
-
Narración:
-
Historia
Danny Meyer started Union Square Cafe when he was 27, with a good idea and scant experience. He is now the CEO of one of the world's most dynamic restaurant organizations, one that includes 11 unique dining establishments, each at the top of its game. How did he do it? How has he consistently beaten the odds in one of the toughest trades around?
-
-
ABRIDGED VERSION!?
- De Gregg Strader en 02-19-18
De: Danny Meyer
-
Excellence Wins
- A No-Nonsense Guide to Becoming the Best in a World of Compromise
- De: Horst Schulze, Dean Merrill - contributor
- Narrado por: Michael Wagner
- Duración: 5 h
- Versión completa
-
General
-
Narración:
-
Historia
CEOs. Leaders without titles. Startups. Corporations. For-profits. Nonprofits. It doesn't matter who you are or what you do - you want to become the best. You want to win, every time. Horst Schulze knows how to win. In Excellence Wins, Schulze, in his absolute no-nonsense approach, shares the visionary and disruptive principles that have produced immense global successes over the course of his still-prolific 50-year career.
-
-
Challenging and Inspiring
- De Kim en 09-25-19
De: Horst Schulze, y otros
-
Four Seasons
- The Story of a Business Philosophy
- De: Isadore Sharp
- Narrado por: Jeff Semple
- Duración: 8 h y 13 m
- Versión completa
-
General
-
Narración:
-
Historia
How did a child of immigrants, starting with no background in the hotel business, create the world's most admired and successful hotel brand? And how has Four Seasons grown so dramatically, over nearly half a century, without losing its focus on exceptional quality and unparalleled service? Isadore Sharp answers these questions in his inspiring memoir. He started out in Toronto, the son of a modest builder from Poland, but ambition and fate rapidly took him beyond his father's three-man construction business.
-
-
Decent Business Book
- De Allena en 04-17-25
De: Isadore Sharp
-
Good to Great
- Why Some Companies Make the Leap...And Others Don't
- De: Jim Collins
- Narrado por: Jim Collins
- Duración: 10 h y 1 m
- Versión completa
-
General
-
Narración:
-
Historia
Built To Last, the defining management study of the 90s, showed how great companies triumph over time and how long-term sustained performance can be engineered into the DNA of an enterprise from the very beginning. But what about companies that are not born with great DNA? How can good companies, mediocre companies, even bad companies achieve enduring greatness?
-
-
Good info, over-the-top narration
- De Anaxamaxan en 08-31-10
De: Jim Collins
-
The Road Less Stupid
- De: Keith J. Cunningham
- Narrado por: Keith J. Cunningham
- Duración: 11 h y 32 m
- Versión completa
-
General
-
Narración:
-
Historia
Years ago, after suffering a humiliatingly large dumb tax, it dawned on me that I have a seemingly unlimited ability to hit unforced errors and sabotage my business and financial success. I suspect you do, too. It turns out that the key to getting rich (and staying that way) is to avoid doing stupid things. I don't need to do more smart things. I just need to make fewer dumb mistakes. The vast majority of our dumb tax is a direct result of emotional, overly optimistic, and poorly thought out decisions.
-
-
Couldn't finish it
- De Paul en 08-04-18
-
Unreasonable Hospitality
- The Remarkable Power of Giving People More than They Expect
- De: Will Guidara
- Narrado por: Will Guidara
- Duración: 8 h y 37 m
- Versión completa
-
General
-
Narración:
-
Historia
Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world. How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room—and memorable, over-the-top, bespoke hospitality.
-
-
A Stratification What it Means to Be of Service
- De Amazon Customer en 10-31-22
De: Will Guidara
-
Setting the Table
- The Transforming Power of Hospitality in Business
- De: Danny Meyer
- Narrado por: Danny Meyer
- Duración: 5 h y 33 m
- Versión resumida
-
General
-
Narración:
-
Historia
Danny Meyer started Union Square Cafe when he was 27, with a good idea and scant experience. He is now the CEO of one of the world's most dynamic restaurant organizations, one that includes 11 unique dining establishments, each at the top of its game. How did he do it? How has he consistently beaten the odds in one of the toughest trades around?
-
-
ABRIDGED VERSION!?
- De Gregg Strader en 02-19-18
De: Danny Meyer
-
Excellence Wins
- A No-Nonsense Guide to Becoming the Best in a World of Compromise
- De: Horst Schulze, Dean Merrill - contributor
- Narrado por: Michael Wagner
- Duración: 5 h
- Versión completa
-
General
-
Narración:
-
Historia
CEOs. Leaders without titles. Startups. Corporations. For-profits. Nonprofits. It doesn't matter who you are or what you do - you want to become the best. You want to win, every time. Horst Schulze knows how to win. In Excellence Wins, Schulze, in his absolute no-nonsense approach, shares the visionary and disruptive principles that have produced immense global successes over the course of his still-prolific 50-year career.
-
-
Challenging and Inspiring
- De Kim en 09-25-19
De: Horst Schulze, y otros
-
Four Seasons
- The Story of a Business Philosophy
- De: Isadore Sharp
- Narrado por: Jeff Semple
- Duración: 8 h y 13 m
- Versión completa
-
General
-
Narración:
-
Historia
How did a child of immigrants, starting with no background in the hotel business, create the world's most admired and successful hotel brand? And how has Four Seasons grown so dramatically, over nearly half a century, without losing its focus on exceptional quality and unparalleled service? Isadore Sharp answers these questions in his inspiring memoir. He started out in Toronto, the son of a modest builder from Poland, but ambition and fate rapidly took him beyond his father's three-man construction business.
-
-
Decent Business Book
- De Allena en 04-17-25
De: Isadore Sharp
-
Good to Great
- Why Some Companies Make the Leap...And Others Don't
- De: Jim Collins
- Narrado por: Jim Collins
- Duración: 10 h y 1 m
- Versión completa
-
General
-
Narración:
-
Historia
Built To Last, the defining management study of the 90s, showed how great companies triumph over time and how long-term sustained performance can be engineered into the DNA of an enterprise from the very beginning. But what about companies that are not born with great DNA? How can good companies, mediocre companies, even bad companies achieve enduring greatness?
-
-
Good info, over-the-top narration
- De Anaxamaxan en 08-31-10
De: Jim Collins
-
The Road Less Stupid
- De: Keith J. Cunningham
- Narrado por: Keith J. Cunningham
- Duración: 11 h y 32 m
- Versión completa
-
General
-
Narración:
-
Historia
Years ago, after suffering a humiliatingly large dumb tax, it dawned on me that I have a seemingly unlimited ability to hit unforced errors and sabotage my business and financial success. I suspect you do, too. It turns out that the key to getting rich (and staying that way) is to avoid doing stupid things. I don't need to do more smart things. I just need to make fewer dumb mistakes. The vast majority of our dumb tax is a direct result of emotional, overly optimistic, and poorly thought out decisions.
-
-
Couldn't finish it
- De Paul en 08-04-18
-
Restaurant Success by the Numbers, Second Edition
- A Money-Guy's Guide to Opening the Next New Hot Spot
- De: Roger Fields
- Narrado por: Jonathan Yen
- Duración: 14 h y 46 m
- Versión completa
-
General
-
Narración:
-
Historia
A one-stop start-up guide from an accountant-turned-restaurateur. Ninety percent of all restaurants fail, and those that succeed happened upon that mysterious X factor, right? Wrong! A man of many hats - money-guy, restaurant owner, and restaurant consultant - Roger Fields shows how a restaurant can survive its first year and keep diners coming back for years. Featuring real-life start-up stories (including many of the author's own), this comprehensive how-to walks listeners through the logistics of opening a restaurant: concept, location, menu, staff, and, most important, profit.
-
-
Everything mentioned I learned as I ran restaurant
- De steve en 01-24-19
De: Roger Fields
-
The Coaching Habit
- Say Less, Ask More & Change the Way You Lead Forever
- De: Michael Bungay Stanier
- Narrado por: Daniel Maté
- Duración: 3 h y 3 m
- Versión completa
-
General
-
Narración:
-
Historia
In Michael Bungay Stanier's The Coaching Habit, coaching becomes a regular, informal part of your day so managers and their teams can work less hard and have more impact. Drawing on years of experience training more than 10,000 busy managers from around the globe in practical, everyday coaching skills, Bungay Stanier reveals how to unlock your peoples' potential. He unpacks seven essential coaching questions to demonstrate how - by saying less and asking more - you can develop coaching methods that produce great results.
-
-
What's on your mind?
- De A. Yoshida en 08-11-16
-
Leaders Eat Last
- Why Some Teams Pull Together and Others Don't
- De: Simon Sinek
- Narrado por: Simon Sinek
- Duración: 9 h y 23 m
- Versión completa
-
General
-
Narración:
-
Historia
Too many workplaces are driven by cynicism, paranoia, and self-interest. But the best ones foster trust and cooperation because their leaders build what Sinek calls a "Circle of Safety" that separates the security inside the team from the challenges outside. Sinek illustrates his ideas with fascinating true stories that range from the military to big business, from government to investment banking.
-
-
Very Disappointed
- De Jackson F. en 10-16-20
De: Simon Sinek
-
How to Talk to Anyone
- 92 Little Tricks for Big Success in Relationships
- De: Leil Lowndes
- Narrado por: Joyce Bean, Leil Lowndes
- Duración: 8 h y 59 m
- Versión completa
-
General
-
Narración:
-
Historia
What is that magic quality that makes some people instantly loved and respected? Everyone wants to be their friend (or, if single, their lover!) In business, they rise swiftly to the top of the corporate ladder. What is their "Midas touch?"
-
-
Good info, but painful to listen to
- De Scott en 09-19-16
De: Leil Lowndes
-
Burn the Boats
- Toss Plan B Overboard and Unleash Your Full Potential
- De: Matt Higgins
- Narrado por: Matt Higgins
- Duración: 7 h y 14 m
- Versión completa
-
General
-
Narración:
-
Historia
Listen to the book that has inspired thousands of people around the world to pursue their Plan A—making bold career moves, launching dream businesses, fleeing toxic relationships, and silencing the naysayers. Feel like you’re always settling for Plan B? Have big goals but something—or someone—is holding you back? There is a counterintuitive but effective strategy used throughout recorded history to overcome impossible odds and achieve breakout success: Eliminate any thoughts of retreat.
-
-
Title is all you need.
- De T. Lowe en 02-18-23
De: Matt Higgins
-
Hospitality 2.0
- Digital Revolution in the Hotel Industry
- De: Ira Vouk
- Narrado por: Cindy Slater
- Duración: 11 h y 27 m
- Versión completa
-
General
-
Narración:
-
Historia
This audiobook is about the past, present, and future of hospitality. It presents a comprehensive study on the state of the industry by describing the challenges it has been dealing with, major disruptions in the recent years, effects of tech evolution, cloud computing, alternative accommodations and COVID-19, with a glimpse into what the future holds in the next 5-10 years and how we can get there faster and more efficiently.
-
-
Total disappointment
- De Evan Djikas en 10-05-24
De: Ira Vouk
-
The New One Minute Manager
- De: Ken Blanchard, Spencer Johnson
- Narrado por: Dan Woren
- Duración: 1 h y 27 m
- Versión completa
-
General
-
Narración:
-
Historia
For decades The One Minute Manager has helped millions achieve more successful professional and personal lives. While the principles it lays out are timeless, our world has changed drastically since the book's publication. The exponential rise of technology, global flattening of markets, instant communication, and pressures on corporate workforces to do more with less - including resources, funding, and staff - have all revolutionized the world in which we live and work.
-
-
Not bad, but not enough value
- De Chad en 09-30-19
De: Ken Blanchard, y otros
-
Be Our Guest
- Perfecting the Art of Customer Service
- De: The Disney Institute, Theodore Kinni
- Narrado por: Barry Abrams
- Duración: 5 h y 26 m
- Versión completa
-
General
-
Narración:
-
Historia
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the 10th anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service.
-
-
Too long and repetitive
- De M. Decker en 03-11-16
De: The Disney Institute, y otros
-
Who Not How
- The Formula to Achieve Bigger Goals Through Accelerating Teamwork
- De: Dan Sullivan, Dr. Benjamin Hardy
- Narrado por: Dan Sullivan, Dr. Benjamin Hardy
- Duración: 5 h y 24 m
- Versión completa
-
General
-
Narración:
-
Historia
The world's foremost entrepreneurial coach shows you how to make a mindset shift that opens the door to explosive growth and limitless possibility - in your business and your life.
-
-
Valuable information - poor performance
- De LeAnn en 06-02-21
De: Dan Sullivan, y otros
-
Your Table Is Ready
- Tales of a New York City Maître D'
- De: Michael Cecchi-Azzolina
- Narrado por: Michael Cecchi-Azzolina
- Duración: 9 h y 20 m
- Versión completa
-
General
-
Narración:
-
Historia
From the glamorous to the entitled, from royalty to the financially ruined, everyone who wanted to be seen—or just to gawk—at the hottest restaurants in New York City came to places Michael Cecchi-Azzolina helped run. His phone number was passed around among those who wanted to curry favor, during the decades when restaurants replaced clubs and theater as, well, theater in the most visible, vibrant city in the world. Besides dropping us back into a vanished time, Your Table Is Ready takes us places we’d never be able to get into on our own.
-
-
Accurately crass and heart felt
- De Amazon Customer en 01-10-23
-
QuickBooks for Restaurants: A Bookkeeping and Accounting Guide
- A Must-Have QuickBooks Guide for Restaurant Owners and Operators
- De: Zachary Weiner
- Narrado por: Mike Norgaard
- Duración: 5 h
- Versión completa
-
General
-
Narración:
-
Historia
QuickBooks for Restaurants: A Bookkeeping and Accounting Guide shows restaurant owners and operators how QuickBooks software can be leveraged for restaurant success. I explain QuickBooks fundamentals including sales tracking, purchasing, bill paying, invoicing, managing day-to-day liabilities, gift certificate tracking, cash management, detailed reporting, and more.
-
-
Very very helpful
- De Raven Nguyen en 04-03-24
De: Zachary Weiner
-
Great CEOs Are Lazy
- De: Jim Schleckser
- Narrado por: Jim Schleckser
- Duración: 5 h y 18 m
- Versión completa
-
General
-
Narración:
-
Historia
How do the really exceptional CEOs get more done in less time than everyone else? What is their technique for getting their work done, while still having the time to spend pursuing hobbies and spending quality time with their friends and family? The truth is that great and lazy CEOs know a secret when it comes to time management. Rather than spending a little time on a lot of things, the best CEOs spend most of their time eliminating the single biggest constraint to the growth of their business.
-
-
Loved It!
- De Mike E. en 07-10-19
De: Jim Schleckser