• Customer-Driven Disruption

  • Five Strategies to Stay Ahead of the Curve
  • De: Suman Sakar
  • Narrado por: Tristan Wright
  • Duración: 5 h y 27 m
  • 4.5 out of 5 stars (4 calificaciones)

Prime logotipo Exclusivo para miembros Prime: ¿Nuevo en Audible? Obtén 2 audiolibros gratis con tu prueba.
Elige 1 audiolibro al mes de nuestra inigualable colección.
Escucha todo lo que quieras de entre miles de audiolibros, Originals y podcasts incluidos.
Accede a ofertas y descuentos exclusivos.
Premium Plus se renueva automáticamente por $14.95 al mes después de 30 días. Cancela en cualquier momento.
Customer-Driven Disruption  Por  arte de portada

Customer-Driven Disruption

De: Suman Sakar
Narrado por: Tristan Wright
Prueba por $0.00

US$14.95 al mes después de 30 días. Cancela en cualquier momento.

Compra ahora por US$19.46

Compra ahora por US$19.46

la tarjeta con terminación
Al confirmar tu compra, aceptas las Condiciones de Uso de Audible y el Aviso de Privacidad de Amazon. Impuestos a cobrar según aplique.

Resumen del Editor

Businesses worry about new technologies, but customers are the ultimate disruptors - Suman Sarkar offers bold strategies for making sure you understand your customers and keep up with their ever-changing needs.

Disruption - the brutal roiling of markets, the decline of long-established brands and products, and the rise of new upstarts - drives business failure and success. Most people think technology causes disruption, but technology merely enables it. Changing customer needs cause disruptions, and too many businesses get caught unaware.

Suman Sarkar offers proven strategies that will enable any business to stay radically close to its customers and address their evolving needs. He argues that businesses need to focus on existing customers first - research shows they’re likely to spend more and are more profitable than new customers. Personalization is becoming important for the newer generations in both developed and developing markets, so Sarkar describes approaches to make them cost-effective. In our era of instant gratification, customers want what they want now - Sarkar explains how you can develop and deliver products and services faster than ever. And since a few bad Yelp reviews, social media posts, or angry tweets from customers can ruin you, Sarkar shows how to proactively make sure the quality of your products and services stays better than that of your competitors.

The key to survival in this era of changing customer needs is to focus on and address them quickly so customers don’t switch to the competition. Drawing on his experiences with leading companies worldwide, Sarkar offers five strategies and techniques that will keep you ahead of the curve.

©2019 Suman Sarkar (P)2019 Suman Sarkar

Más títulos del mismo

Lo que los oyentes dicen sobre Customer-Driven Disruption

Calificaciones medias de los clientes
Total
  • 4.5 out of 5 stars
  • 5 estrellas
    3
  • 4 estrellas
    0
  • 3 estrellas
    1
  • 2 estrellas
    0
  • 1 estrella
    0
Ejecución
  • 4.5 out of 5 stars
  • 5 estrellas
    2
  • 4 estrellas
    0
  • 3 estrellas
    1
  • 2 estrellas
    0
  • 1 estrella
    0
Historia
  • 4.5 out of 5 stars
  • 5 estrellas
    2
  • 4 estrellas
    0
  • 3 estrellas
    1
  • 2 estrellas
    0
  • 1 estrella
    0

Reseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.

Ordenar por:
Filtrar por:
  • Total
    5 out of 5 stars
  • Ejecución
    5 out of 5 stars
  • Historia
    5 out of 5 stars

Powerful!!!

An absolute Must Read for all Supply Chain Management resources in today's innovative and disruptive world ! Suman Sarkar tells it like it is and in a powerful way. It is truly the customers who are disrupting the world. However technology is an enabling factor.

Se ha producido un error. Vuelve a intentarlo dentro de unos minutos.

Has calificado esta reseña.

Reportaste esta reseña